Name: Wipro Customer Service BPO Services
Rating: 4 (2 reviews)

Overview

Service Information on Wipro Customer Service BPO Services

Updated 13th October 2025

What is Wipro Customer Service BPO Services?

Wipro Customer Service BPO Services is a service that manages customer interactions and support functions for businesses across various channels including voice, email, chat, and social media. The service uses process optimization, automation tools, and analytics to streamline common customer service tasks such as inquiry handling, issue resolution, order management, and technical support. By offering multilingual and omnichannel support, the service aims to enhance customer experience while assisting organizations in managing operational costs and maintaining service consistency. It is designed to address business needs related to improving response times, increasing customer satisfaction, and supporting scalable customer engagement operations.

Overall experience with Wipro Customer Service BPO Services

Manager Customer Contact Services

10B - 30B USD, Transportation

FAVORABLE

“Bankable Partner”

4.0

Nov 2, 2021

We have been working with Wipro Team for over a decade now. Team is very dedicated and sincere, they have been performing above average across two sites. Overall, we are satisfied with Wipro as our service partners

There are no reviews in this category.

CRITICAL

About Company

Company Description

Wipro Limited is a technology services and consulting company that concentrates on developing innovative solutions for complex digital transformation issues. Its capabilities span from consulting, design, engineering, to operations, enabling companies to meet their strategic objectives and establish resilient, future-proof businesses. Servicing countries worldwide, part of its commitment involves ensuring success in a constantly evolving global business scene. Additionally, Wipro takes a non-discriminatory approach towards employment, making all decisions without prejudiced views on an individual's background, disability or sexual orientation.

Company Details

Company type

Public

Year Founded

1945

Head office location

Bangalore, India

Number of employees

10001+

Annual Revenue

10B-30B USD

Website

http://www.wipro.com

Do You Manage Peer Insights at Wipro?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Wipro Customer Service BPO Services

Performance of Wipro Customer Service BPO Services Across Market Features