The platform has delivered positive benefits in connected reporting, collaboration and auditability; significantly reducing manual processing and improving governance and integrity. There are ample resources available to assist users in navigating and maximising the platform's capabilities. Furthermore, customer support is readily available and highly responsive in addressing queries. While the solution may come at a slightly higher cost compared to alternatives, the capability, reliability and efficiency gains have been clear.

We were told that the tool had more capabilities than what it had. Workiva has been a great partner in trying to make it right; however, there are still many limitations. It ended up taking a year longer than the estimated implementation timing advised up-front of 8-12 weeks. There has sense been leadership organizational changes as a result to address these issues.