Overview
Product Information on Xero
What is Xero?
Xero Pricing
Overall experience with Xero
“Automation Features Simplify Small Business Invoicing and Payroll Management Tasks”
“Xero Offers Easy Cloud-Based Access But Faces U.S. Payroll Limitations”
About Company
Company Description
Xero, a global platform, offers comprehensive services to small businesses including a primary accounting solution, payroll management, workforce regulation, expense tracking and project management. Through its vast ecosystem of affiliated apps, Xero provides connectivity with various banks and financial institutions. This feature allows small businesses to conveniently access a multitude of solutions integrated within Xero’s open platform, aiding them in effectively conducting their operations and handling their finances. Xero is also associated with women's football.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Xero
Xero Likes & Dislikes
The automation of regular recurring invoices saves so much time, being able to set up our hourly rates and services to select from is amazing. Setting up links to our business accounts and do quick reconciliations is so easy - it even selects potential matching invoices so you don't have to go searching. Also being able to email photos of receipts directly to the platform to track expenses has been a time saving feature.
1. User friendly UI: The dashboard and navigation are simple and easy for anyone going into the platform. 2. Cloud-based access: Being able to securely log in from anywhere makes it convenient for our distributed team. 3. Integration with Accounting & Payroll team is able to connect smoothly which reduces the manual overhead.
Automation of bank feeds and reconciliation saves our team a lot of time. The invoices functionality user friendly and integrates well, helping with faster payments. The ability to access Xero on the move is invaluable.
There was a bit of a learning curve in getting to know the system - occasionally something that should seem logical to find is a little hidden in the menus and I have to search resources to try and find out. We were previously running the business differently with more staff and were on a higher plan, when this changed we updated the setting to go to a lower level plan however it kept reverting back to the higher plan and charging us the higher rate each month. This was frustrating and we struggled to get assistance from support to fix this issue but eventually got it sorted. The pricing can be little on the high side for small businesses as well.
1. Limited support for U.S. payroll compliance: Some tax updates and reporting requirements don't roll out as quickly as they should. 2. Integration with third-party benefits providers can be a bit clunky or require manual workarounds. 3. Customer support can be a bit slow to respond so it's not ideal when we are in an urgent situation that requires immediate support.
Reporting is a bit limited compared to other platforms. Standard reporting meets most needs, but creating more advanced reports sometimes requires additional data add-ons.
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Xero Reviews and Ratings
- TRAINING<50M USDIT ServicesReview Source
Automation Features Simplify Small Business Invoicing and Payroll Management Tasks
We use Xero to manage invoicing, payments and payroll for our small business and it has been great. With bookkeeping and accounting not being a strong suit for us previously just managing via spreadsheets, we chose this based on recommendations from our accountant and have found it pretty easy to use. The automation and linking to our accounts to manage reconciliations has been fantastic. - IT ENABLEMENT LEAD<50M USDSoftwareReview Source
Xero Offers Easy Cloud-Based Access But Faces U.S. Payroll Limitations
Our overall experience with Xero has been decent. The platform is intuitive and easy to use for basic accounting and payroll needs and the cloud-based access is convenient. However, it does have its limitations when handling more complex U.S. payroll items, such as compliance updates and integrations with some benefits providers. Additionally, their customer response could be a bit quicker. Overall it's a tool that does its job and we continue the subscription due to the low volume of employees in the U.S. for our org. - Senior Manager1B-10B USDServices (non-Government)Review Source
Xero Eases Accounting Tasks but Offers Limited Advanced Reporting Options
Xero has been a reliable and user friendly accounting platform for our firm. It has streamlined our bookkeeping, invoicing and reconciliation processes, while also providing strong integration options with other tools that we use. The cloud system makes it easy for our finance team to collaborate in real time. However, there are a few limitations around advanced reporting. - CONTROLLER<50M USDManufacturingReview Source
Dashboard Features Enable Clear Data Visualization and Easy Sharing with Executives
It's easy to use, has a nice looking dashboard, and it's easy to manipulate data to see it in different ways. Also the price is good. - Credit Risk Analyst50M-1B USDBankingReview Source
Easy Internal System Integration and Streamlined Interface Enhance Platform Experience
user-friendly platform, especially value for its easy integration with our internal system