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Logo of Xero

Xero

byXero
in
4.1
Market Presence: Accounting Practice Management Software (APMS), Accounting Engines

Overview

Product Information on Xero

Updated 13th October 2025

What is Xero?

Xero is an accounting software designed to streamline financial management for businesses by offering features such as invoicing, expense tracking, bank reconciliation, payroll processing, and financial reporting. The software enables users to manage transactions, monitor cash flow, and automate regular accounting tasks. By providing integration with various third-party applications and financial institutions, the software facilitates efficient collaboration between business owners, accountants, and bookkeepers. Xero addresses the business need for accurate, accessible, and timely financial data, supporting decision-making and compliance with financial regulations.

Xero Pricing

Xero software uses a subscription-based pricing model with tiered plans determined by the features and levels of usage required, such as invoice limits, multi-currency capabilities, and advanced accounting tools; the software charges a recurring monthly fee per organization with additional costs for optional services like payroll and expenses.

Overall experience with Xero

PART-QUALIFIED AUDIT TRAINEE
<50M USD, Finance (non-banking)
FAVORABLE

“Free Certification Courses Help Overcome Initial Complexity Of The Software”

4.0
Feb 6, 2026
Although the product is difficult to use due to the large amount of areas in a set of accounts to be explored, Xero offers certification classes for free that can help assist one in getting to know the software and make it far easier to operate with. It has become the easiest to use finance package of all the kinds I have tried.
Accounting Analyst
<50M USD, Travel and Hospitality
CRITICAL

“Exploring Xero: From Practical User Access to Integration Challenges”

3.0
Feb 4, 2025
Xero delivers basic accounting features with excellent user access options. The product loses its usefulness for busy accounting firms because it does not support comprehensive integration with essential practice management software.

About Company

Company Description

Updated 7th December 2023

Xero, a global platform, offers comprehensive services to small businesses including a primary accounting solution, payroll management, workforce regulation, expense tracking and project management. Through its vast ecosystem of affiliated apps, Xero provides connectivity with various banks and financial institutions. This feature allows small businesses to conveniently access a multitude of solutions integrated within Xero’s open platform, aiding them in effectively conducting their operations and handling their finances. Xero is also associated with women's football.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2006
Head office location
Te Aro, New Zealand
Number of employees
1001 - 5000
Website
http://www.xero.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Xero
Performance of Xero Across Market Features

Xero Likes & Dislikes

Like

Free certification courses can be taken to learn how to use the product. Large range of customisability is available. Useful range of services.

Like

Using Xero's online system I was able to work with my clients' financial data from any place. The bank reconciliation tool saves time by doing the standard manual work automatically.

Like

It made my accounting much easier and well organized also I can create professional looking invoices which makes it easier to track the payment also I can connect it with bank so it can fetch the details easily.

Dislike

Without the learning courses the product is very daunting. 2FA is required to login. Good for security but some may not like it. Further customisability regarding tabs and accounts that are not needed would be nice.

Dislike

Our practice management tools do not connect well with Xero even though they work for basic accounting tasks. Entering data by hand introduces errors which causes significant stress to our team.

Dislike

I noticed that customer support can be delayed which takes a lot of time to respond and also the payroll feature is regional based so it can be limited.

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Peer Discussions

Xero Reviews and Ratings

Showing data for 33 ratings and reviews for Accounting Practice Management Software (APMS) market. View all 54 ratings and reviews across markets for a complete picture.

4.1

(33 Ratings)

Rating Distribution

5 Star
27%
4 Star
58%
3 Star
9%
2 Star
3%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.1

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • PART-QUALIFIED AUDIT TRAINEE
    <50M USD
    Finance (non-banking)
    Review Source

    Free Certification Courses Help Overcome Initial Complexity Of The Software

    4.0
    Feb 6, 2026
    Although the product is difficult to use due to the large amount of areas in a set of accounts to be explored, Xero offers certification classes for free that can help assist one in getting to know the software and make it far easier to operate with. It has become the easiest to use finance package of all the kinds I have tried.
  • Director Of Financial Aid
    50M-1B USD
    Banking
    Review Source

    Dashboard Layout and Multi-User Support Streamline Accounting Tasks for Most Users

    4.0
    Jan 13, 2026
    Xero made my experience positive and smooth as it has a clean dashboard which makes sure I can do everything with one glance. Also, it can support multiple users without any issue at all. Also, the reports are easy to understand.
  • FINANCIAL AID SPECIALIST
    50M-1B USD
    Banking
    Review Source

    Automated Transaction Fetching Simplifies Workflow but Inventory Management Lags Behind

    4.0
    Nov 30, 2025
    It has a neat and clean interface which makes accounting much easier I can navigate through it easily also it has strong collaboration with bank so it fetch the transaction details automatically which reduces the manual work.
  • FINANCE OFFICE ASSISTANT
    Gov't/PS/Ed
    Education
    Review Source

    Slower Performance With Large Datasets and Limited Depth in Reporting Functionality

    4.0
    Dec 9, 2025
    Xero has professional templates for the invoices which puts an extra positive affect on my experience. It has a great option of integration with third party apps which enhance the performance. I can use it from anywhere because of its cloud based nature.
  • Chief Financial Officer
    Gov't/PS/Ed
    Education
    Review Source

    Xero's Automation Features Save Time but Setup Can Be Challenging

    4.0
    May 23, 2025
    Xero works for me and my experience has been above average and I can access Xero through my mobile and do my work without being on my desk and some features feel so hard to use and to setup.
Showing Result 1-5 of 33

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