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  1. Home
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  3. Zimbra
Logo of Zimbra

Zimbra

byZimbra
in Social Software in the Workplace
4.1

Overview

Product Information on Zimbra

Updated 13th October 2025

What is Zimbra?

Zimbra is a software designed for email and collaboration, offering features such as email, calendar, contacts, tasks, and file sharing within a unified web-based interface. The software supports both on-premises and cloud deployments, providing organizations with tools to manage communications, scheduling, and document management. Zimbra software includes functionality for message filtering, archiving, and access control, as well as integration with desktop email clients and mobile devices. It addresses business needs for secure communication, collaboration, and data management, supporting integration with directory services and providing administration capabilities for system management and user provisioning. The software also offers extensibility through APIs and third-party add-ons, helping organizations streamline internal and external communications.

Zimbra Pricing

Zimbra software utilizes a subscription-based pricing model with multiple tiers based on user count and edition selected including Network Edition and Open Source Edition The software's fees depend on features such as email, collaboration tools, and support services with pricing generally structured per mailbox per year Volume-based pricing is applied for organizations requiring a large number of mailboxes

Overall experience with Zimbra

IT MANAGER
<50M USD, IT Services
FAVORABLE

“Zimbra Delivers Rich Collaboration And easy to use and Install”

4.0
Apr 24, 2026
Zimbra has most of collaboration services needed like Zimbra office, drive, video, chat, Push Mail, and more
It Manager
<50M USD, Manufacturing
CRITICAL

“Zimbra Offers Simplicity in Email Interface But Struggles With Hidden Settings”

3.0
Feb 3, 2026
Zimbra leaves a lot to be desired in terms of features and usability, but it is affordable for what you get.

About Company

Company Description

Updated 24th March 2025

Zimbra, a subsidiary of Synacor, operates as an email and collaboration platform. The platform encompasses various services such as contact management, calendar tasks, instant messaging, and file sharing functionalities in addition to add-on features like videoconferencing, document creation and file storage. Zimbra's platform services are being used globally, catering to hundreds of millions of mailboxes across more than 140 countries. Its client base extends from enterprises to government organizations and service providers. The versatility in deployment methods allows for utilization of the platform in the cloud, on-premises (private cloud), or a hybrid of both. Synacor provides a fully managed solution for service providers.

Company Details

Updated 29th April 2025
Company type
Private
Year Founded
2004
Head office location
Buffalo, United States
Number of employees
201 - 500
Website
https://www.zimbra.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Zimbra Reviews and Ratings

4.1

(245 Ratings)

Rating Distribution

5 Star
45%
4 Star
40%
3 Star
11%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
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Most helpful
Last 12 Months
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  • It Manager
    <50M USD
    Manufacturing
    Review Source

    Zimbra Offers Simplicity in Email Interface But Struggles With Hidden Settings

    3.0
    Feb 3, 2026
    Zimbra leaves a lot to be desired in terms of features and usability, but it is affordable for what you get.
  • IT MANAGER
    <50M USD
    IT Services
    Review Source

    Zimbra Delivers Rich Collaboration And easy to use and Install

    4.0
    Apr 24, 2026
    Zimbra has most of collaboration services needed like Zimbra office, drive, video, chat, Push Mail, and more
  • IT SUPPORT SPECIALIST
    50M-1B USD
    Telecommunication
    Review Source

    Connecting Teams Easily With Zimbra

    5.0
    Jan 15, 2025
    Zimbra makes connecting employees easy thanks to ease of sharing files and communication. In addition, Zimbra ensures secure communication and enhances collaboration.
  • HR MANAGER
    50M-1B USD
    Telecommunication
    Review Source

    Smooth Communication and Collaboration With Zimbra

    5.0
    Jan 8, 2025
    Zimbra makes communications easy and it also fosters team collaboration. With improved communication and team engagement, teamwork is enhanced hence better business results.
  • Cloud Change & Problem Management
    50M-1B USD
    IT Services
    Review Source

    Zimbra the Best Mail Server for You

    5.0
    Mar 25, 2024
    ive been using this product for around 3 years and never been this satisfied before. the UI is easy to understand and the access is fast.
...
Showing Result 1-5 of 244

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Reviewer Insights for: Zimbra
Deciding Factors: Zimbra Vs. Market Average
Performance of Zimbra Across Market Features

Zimbra Likes & Dislikes

Like

Easy to use, Large deployment, easy to maintenance, rich features

Like

Fairly straightforward email interface for end users to use, makes it easier to adopt.

Like

With Zimbra, teamwork is easy with plenty of communication features. Sharing files is easy.

Dislike

Zimbra Remove open source edition, does not have patch for Zimbra build by community, mobile apps does not smooth

Dislike

Having to dig to find basic things like 2FA settings and app passwords, in places that aren't very obvious.

Dislike

No disregard for Zimbra. It is the best.