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  3. Zoho Books
Logo of Zoho Books

Zoho Books

byZoho
in
4.5
Market Presence: Accounting Engines, Non-profit Accounting Software

Overview

Product Information on Zoho Books

Updated 13th October 2025

What is Zoho Books?

Zoho Books is an accounting software designed to help businesses manage their financial operations. The software offers features such as invoicing, expense tracking, bank reconciliation, automated workflows, tax compliance, and financial reporting. Zoho Books allows users to generate and send estimates and invoices, record and categorize expenses, track inventory, and manage recurring transactions. The software also provides real-time collaboration with accountants and integrates with payment gateways and various business applications. Zoho Books helps streamline financial processes, supports compliance with tax regulations, and delivers insights into business performance, aiming to simplify accounting tasks for organizations of varying sizes.

Zoho Books Pricing

Zoho Books software uses a subscription-based pricing model with different tiered plans based on features and user requirements. The software typically offers monthly or annual billing options. Each plan includes accounting functionalities with variations in user access, automation features, and integrations. A free version is available for businesses below a certain revenue threshold, with higher tier plans providing additional capabilities.

Overall experience with Zoho Books

MANAGER OF IT SERVICES
3B - 10B USD, IT Services
FAVORABLE

“Zoho Books' Functionality and Value Gains Market Attention”

5.0
Oct 17, 2025
The overall experience of Zoho Books is well regarded for its functionality and value, making it a strong contender for the accounting software market, ease to use product feature set, with Automation.
PROJECT MANAGER
<50M USD, Services (non-Government)
CRITICAL

“Simplifying Non-Profit Accounting: A Look at Zoho Books”

3.0
Dec 23, 2024
Zoho Books is quite a useful tool for simple non-profit accounting. But its poor grant management features compelled us to work around it and use other tools in the process.

About Company

Company Description

Updated 7th December 2023

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
https://www.zoho.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Zoho Books

Zoho Books Likes & Dislikes

Like

most liked product features of Zoho books like Comprehensive feature Customizable invoice templates, Expense Easy tracking of expenses with options to upload receipts, financial reports customizable reports for income expense profit & help to taxes.

Like

Zoho Books have helped to change the accounting in the non-profit organization from a quite chaotic spreadsheet to a more structured one. The program has a simple interface which allowed our team, with different levels of financial literacy, to quickly learn how to work with invoices and produce simple reports.

Like

I like how this tool automates accounting processes which reduces manual paperwork which is error prone and time consuming. It is also highly customizable so we can personalize the view to focus on the metrics that matter most to us. I also like that it supports multiple currencies which makes it an ideal tool for global use.

Dislike

most dislike point of Zoho Books, Learning Curve like despite its user- friendly interface some users find the breadth of features overwhelming, Integration Limitation, Customer support issues,Performance Performance and bugs

Dislike

It became cumbersome to track grant expenditures and meet the demands of numerous and specific donor reporting requirements. It doesn't have specific tools for tracking grant budgets or creating reports that can be customized for a particular grant.

Dislike

I do not have any dislikes about this tool. It has been an exceptional tool.

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Peer Discussions

Zoho Books Reviews and Ratings

Showing data for 11 ratings and reviews for Non-profit Accounting Software market. View all 31 ratings and reviews across markets for a complete picture.

4.5

(11 Ratings)

Rating Distribution

5 Star
64%
4 Star
18%
3 Star
18%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.3

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER OF IT SERVICES
    1B-10B USD
    IT Services
    Review Source

    Zoho Books' Functionality and Value Gains Market Attention

    5.0
    Oct 17, 2025
    The overall experience of Zoho Books is well regarded for its functionality and value, making it a strong contender for the accounting software market, ease to use product feature set, with Automation.
  • Acounts Supervisor
    50M-1B USD
    Services (non-Government)
    Review Source

    Automation In Zoho Books Reduces Manual Accounting Work And Human Error

    5.0
    Jan 12, 2026
    Using Zoho Books has been a smooth experience. It has clean and an intuitive dashboard that is very easy to navigate even for our new employees. It has high reduced manual work in accounting processes due to its automation in recurring invoices and payment reminders.
  • Finance Office Assistant
    Gov't/PS/Ed
    Education
    Review Source

    Bank Connection and Expense Management Feature Strong, Mobile Speed Occasionally Slow

    4.0
    Dec 22, 2025
    The experience has been good and it connects well with the bank which means it fetches the transaction details. It works fine across different devices. I can use it anywhere.
  • AUDIT MANAGER
    50M-1B USD
    Telecommunication
    Review Source

    Users Highlight Helpful Assistance and Comprehensive Reports in Zoho Books

    5.0
    Nov 17, 2025
    My overall experience was very good with zoho team, they was very helpful
  • PROJECT MANAGER
    <50M USD
    Services (non-Government)
    Review Source

    Simplifying Non-Profit Accounting: A Look at Zoho Books

    3.0
    Dec 23, 2024
    Zoho Books is quite a useful tool for simple non-profit accounting. But its poor grant management features compelled us to work around it and use other tools in the process.
Showing Result 1-5 of 11

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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