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  1. Home
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  3. ZSmart Digital OSS
Logo of ZSmart Digital OSS

ZSmart Digital OSS

byWhale Cloud
in
4.5
Market Presence: Operations Support Systems, AI Offerings in CSP Network Operations

Overview

Product Information on ZSmart Digital OSS

Updated 13th October 2025

What is ZSmart Digital OSS?

ZSmart Digital OSS is a software designed to facilitate network operations and management for telecommunications service providers. It offers tools for monitoring, analyzing, and optimizing network performance, supporting fault management, configuration management, and service assurance. The software enables automation of routine operations, assists in the detection and resolution of network issues, and delivers insights for resource utilization and service quality maintenance. By centralizing operational processes, the software aims to enhance efficiency, reduce manual interventions, and support scalable growth within complex network environments.

ZSmart Digital OSS Pricing

ZSmart Digital OSS software uses a modular pricing model typically based on the choice of functionalities and deployment options. Pricing may vary depending on selected modules, scale of use, and customization requirements. Subscription and licensing fees are generally structured according to user count, system capacity, and integration needs with existing infrastructure.

Overall experience with ZSmart Digital OSS

Digital Strategy Manager
500M - 1B USD, Energy and Utilities
FAVORABLE

“ZSmart Digital OSS is go to product if your firm is looking for a seamless solution ”

4.0
Mar 1, 2022
ZSmart Unified CRM provides a consistent and seamless Omnichannel experience to its Online & Offline channel users. Unified Database increases the profitability & customer satisfaction.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 8th November 2023

Whale Cloud specializes in the digital transformation of telecommunication service providers and other verticals. The company provides mission-critical solutions and services spanning from telecoms to 5G, cloud, FinTech, eCommerce, IoT, and smart city.

Company Details

Updated 26th February 2025
Year Founded
2003
Head office location
Nanjing, China
Number of employees
10001+
Website
https://online.iwhalecloud.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ZSmart Digital OSS
Performance of ZSmart Digital OSS Across Market Features

ZSmart Digital OSS Likes & Dislikes

Like

Seamless end user experience and common dashboard to get the information in centralized fashion.

Dislike

Integration touchpoints are not as smooth as expected we struggled to get it integrated with other applications.

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Peer Discussions

ZSmart Digital OSS Reviews and Ratings

Showing data for 2 ratings and reviews for AI Offerings in CSP Network Operations market. View all 7 ratings and reviews across markets for a complete picture.

4.5

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.5

Service & Support

4.0

Product Capabilities

4.5

Filter Reviews
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  • Digital Strategy Manager
    50M-1B USD
    Energy and Utilities
    Review Source

    ZSmart Digital OSS is go to product if your firm is looking for a seamless solution

    4.0
    Mar 1, 2022
    ZSmart Unified CRM provides a consistent and seamless Omnichannel experience to its Online & Offline channel users. Unified Database increases the profitability & customer satisfaction.
  • SALES DEVELOPMENT
    <50M USD
    Finance (non-banking)
    Review Source

    zsmart review

    5.0
    Mar 2, 2022
    Has very versatile system that can be personalized to my needs
Showing Result 1-2 of 2

Recommended Gartner Research

  • Market Guide for AI Offerings in CSP Network Operations

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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