"There is so much more to M-Files than just document management"

Submitted

5.0
5.0
Overall User Rating

Product(s): M-Files

Overall Comment:"Excellent product and service from all we have dealt with at M-Files, from the implementation team to support colleagues and our M-Files consultant. "

Lessons Learned

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What do you like most about the product or service?

Easy to use out of the box system Customisable using many different methods M-Files encourages users to learn the skills to manage and customise their system themselves, they don't just try to sell us consultancy time to achieve this

Description
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What do you dislike most about the product or service?

Mobile App - is not as good as we think it could be There seems to be a development opportunity for M-Files as there does not seem to be a user friendly way of handling bulk documents i.e. mailed merged docs that have been created in a different process away from M-Files that we want to store copies of in M-Files

Evaluation & Contracting

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Why did you purchase this product or service?

  • Other...
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GDPR compliance to be able to manage document retention policies
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What were the key factors that drove your decision?

  • Don't know
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Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

On-premises
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In which country(s) did your deployment take place?

United Kingdom