"Improving User Experience: A Look at 'When I Work' App"

Submitted
4.0
4.0
Overall User Rating

Product(s): When I Work

Overall Comment:"When I work is a good app for tracking shifts, but the user experience could be improved."

Lessons Learned

Description
Description

What do you like most about the product or service?

I like that the app lets you contact coworkers from the "workchat" screen.

Description
Description

What do you dislike most about the product or service?

I dislike that the app doesn't let users drop shifts easily.

Evaluation & Contracting

Description

Why did you purchase this product or service?

  • Don't know
Description

What were the key factors that drove your decision?

  • Overall cost
Description

Which other vendors did you consider in your evaluation?

  • ADP

Integration & Deployment

Service & Support

Product Capabilities

3.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United States
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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