"Compliance Success in International Workforce Management"

Submitted

4.0
4.0
Overall User Rating

Product(s): UKG Pro Workforce Management

Overall Comment:"We had no established workforce management solution in our EMEA region due to an amalgamation with another company. So instead of adapting existing solutions, none of which would fit the amalgamated org needs, we decided to go with a professional choice. "

Lessons Learned

Description
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What do you like most about the product or service?

They are following the laws and regulations around labour force management in all of the countries where our company operates. So we are always compliant with local legislation.

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What do you dislike most about the product or service?

The suggestions provided by their AI component quite often don't fit the problem. But we get it. AI is a new tech and I guess they will improve it down the road.

Description
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Please explain the business problems or needs that prompted the purchase of this product or service.

We wanted to establish a robust process of retaining the talent.

Evaluation & Contracting

3.0
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Why did you purchase this product or service?

  • Improve compliance & risk management
  • Improve business process agility
  • Improve business process outcomes
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What were the key factors that drove your decision?

  • Overall cost
  • Financial/organizational viability
  • Product roadmap and future vision
  • Strong customer focus
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Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

4.0
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How extensively is this product or service being used in your organization?

Specific divisions, regions, or business units
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When was this product or service deployed at your organization?

2024
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How long did your deployment take?

3 - 6 months (<6)
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What was your implementation strategy?

Worked with just the vendor

Service & Support

5.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

United Kingdom|Hungary|Czech Republic|Spain|Italy|Slovakia|Slovenia
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How long have you used this product or service?

Less than 6 months
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How frequently do you use this product or service?

Daily