Product(s): CleverTap
Overall Comment:"An exceptional omni-channel solution for our retention and marketing communications"
We can create marketing workflows and automations that help us to reach out to the user cost effectively and via the channel by which they are most likely to respond. Many integrations available, we have already integrated our existing WhatsApp solution provided which is again very helpful.
Learning curve is definitely there and there is also an onboarding period which I would say isn't the smallest. But the team is really good and helps in onboarding as soon as they can.