"Acumatica: A Refined Customer-Driven Platform"

Submitted

5.0
5.0
Overall User Rating

Product(s): Acumatica Cloud ERP

Overall Comment:"Compared to our prior program, Acumatica is very user friendly and has great customer support. They continue to prove they are a customer driven platform that takes our feedback and considers ideas for system-wide changes. "

Lessons Learned

Description
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What do you like most about the product or service?

Acumatica uses data to give us the information we need when we need it, and the flexibility to tailor the experience to each role.

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What do you dislike most about the product or service?

Their report designer has many limitations which requires a lot of creative thinking to get the results needed.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Drive innovation
  • Improve business process agility
  • Create internal/operational efficiencies
  • Improve business process outcomes
  • Enhance decision making
Description

What were the key factors that drove your decision?

  • Strong user community
  • Strong services expertise
  • Financial/organizational viability
  • Breadth of services
  • Product functionality and performance
  • Product roadmap and future vision
Description

Which other vendors did you consider in your evaluation?

  • Oracle

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United States