"Centralized Platform Eases HR Tasks With Real-Time Data and Self-Service Features"

Submitted

5.0
5.0
Overall User Rating

Product(s): Workday Human Capital Management

Overall Comment:"Workday is fairly easy to deal with and their response time is great."

Lessons Learned

Description
Description

What do you like most about the product or service?

Workday HCM offers a centralized platform that streamlines core HR processes such as recruitment, compensation management, full employee life-cycle and access to employee data in real time. Workday offers a user friendly interface for end-users and a fairly intuitive approach to perform HR transactions both via self-service and via HR Shared Services teams. One of the key features that our employees like is the self-service capability. Platform early adopters were fascinated with the ability to see their profile updates in real time, rather than sending an email to a generic mailbox and waiting for a long time for the changes to be reflected. Additionally, Workday offers fantastic reporting and dashboard capabilities, which allow for data driven decisions and recommendations. Finally, Workday integrates well with other systems and that makes Workday to be the hub and source of truth for employee data.

Description
Description

What do you dislike most about the product or service?

Workday is an expensive platform, so it may not be a good fit for smaller companies. Significant change management is also required to capitalize on the benefits of the system.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Improve compliance & risk management
  • Improve business process outcomes
  • Drive innovation
  • Improve business process agility
  • Create internal/operational efficiencies
  • Enhance decision making
  • Drive revenue growth
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What were the key factors that drove your decision?

  • Product roadmap and future vision
  • Strong services expertise
  • Strong customer focus
  • Product functionality and performance
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Which other vendors did you consider in your evaluation?

  • Oracle

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

Canada