"Comprehensive End-to-End Procurement Solution Enhances Strategy and Process Alignment"

Submitted

5.0
5.0
Overall User Rating

Product(s): Coupa

Overall Comment:"Coupa is providing an E2E solution for our STP process and system, aligning out technology roadmap with Coupa as an implementation partner has been a great experience, making sure we setup and design the solutions to the best interest of our company and ensuring we are set for success "

Lessons Learned

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What do you like most about the product or service?

eSourcing Capabilities are really elevating the execution of Procurement Category strategy and CLM brings E2E solutions for our Demand, Planning and Procurement process which is never seen before. In terms of service as implementation partners they have been a key contributor to the deployment of processes and technology but more than that, Coupa has go on and beyond to accommodate all the customer needs that we have had which is extremely important for our success.

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What do you dislike most about the product or service?

RPM-SIM has many areas of improvement into reporting and how forms are setup, maintained and reported out of, but Coupa has taking the time to address some of our pain points within the existing capabilities which am sure they will evolve in updacoming upgrades

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Enhance decision making
  • Improve business process outcomes
  • Improve customer relations/service
  • Drive revenue growth
  • Improve compliance & risk management
  • Reduce time to market
  • Improve supplier or partner relationships
  • Improve business process agility
  • Cost management
  • Create internal/operational efficiencies
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What were the key factors that drove your decision?

  • Strong services expertise
  • Product roadmap and future vision
  • Product functionality and performance
  • Overall cost
  • Strong customer focus
  • Financial/organizational viability
  • Pre-existing relationships
  • Strong consulting partnership
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Which other vendors did you consider in your evaluation?

  • Oracle
  • SAP

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

United States|Belgium|Brazil|Canada|Chile|China|Colombia|Costa Rica|Cyprus|Czech Republic|Denmark|Dominican Republic|Ecuador|Egypt|France|Finland|Germany|Greece|Guatemala|Hungary|India|Hong Kong|Indonesia|Ireland|Israel|Italy|Japan|Korea, Republic Of|Malta|Mexico|New Zealand|Norway|Panama|Philippines|Poland|Portugal|Saudi Arabia|Singapore|Spain|Sweden|Switzerland|Taiwan|Thailand|Tunisia|Turkey|United Kingdom|Vietnam