Smartsheet has truly become my go to project management tool. I particularly like the ability to attach documents to the irrelevant Rose and also make notes comments, chat and tag as needed for content directly related to just that Row. However, my favorite feature is definitely the ability to generate a professional looking and simple to use form for public use from a grid sheet that I’ve already created. This makes it so simple when people fill out the form and then it comes to me on the back end, and I am able to then organize manipulate and extrapolate the data as needed. Additionally, I find the ability to send recurrent reminders and pings to people using an automated workflow and efficient way to keep people alert and on task and turning and deliverables on time without constantly having to focus on remembering to remind them to turn in things myself.

I wish there was a feature similar to apples “tips”. In other words when there is a new feature, it’s the first time I have utilized a feature, or there’s a feature that people commonly struggle with utilizing, there would be a suggestion or a help box pop-up showing me how to use those things and then after I practice with one step, it would automatically move to a next step. I am the kind of person who learns by doing therefore watching videos or listening to someone else, explain how to utilize the features does not click with me in the same way as doing it myself. Ultimately the inability to create and learn in real time has kept me from utilizing and maximizing Smartsheet to its fullest potential.