Product(s): Zoom Meetings
Overall Comment:"I have been using Zoom Webinar and Zoom Meetings for almost 3 years now. It provides an excellent experience with its unique features like chat, meetings, file sharing, breakout rooms, Q&A, and polls, all together with an intuitive interface, reliable connectivity, and excellent audio/video quality makes meetings and webinars effortless even with participants joining from different regions and different time zones. Zoom provides a lot of meeting settings for every part that helps me to set up the meeting controls before hand to avoid doing it during the meeting. One of the most helpful features for me as a host is the automatic email notification before meetings, it ensures that neither I nor my clients ever miss the meetings or webinars. It easily integrates with my Gmail calendar sot that I can easily set up meetings. Recordings and Transcripts are really doing their job awesome."
Ease of scheduling meetings and webinars. Automatic email notifications before meetings. Integrating with other tools. Registration forms for webinars and attendance tracking for webinars.
I personally feel that customer support is slow, particularly when the issues are urgenta and zoom is not good for branding.