Product(s): Box
Overall Comment:"We have used Box for several years, both for internal file storage and sharing/receiving files securely to/from customers. We generally found it easy to use and consider it to be very much security-first. We were able to easily integrate with internal tools using the Box API."
Security is a strong point - it's easy to set up and check permissions at a granular level. Expiring links were particularly useful. Works equally well across desktop and mobile platforms. It is well supported, both at a professional and community level.
Cost is the main issue - for a business of our size and with our particular use case, it becomes rather expensive. Some of our customers experienced difficulties uploading files to shared folders, which led us to switch this functionality to a different tool. Search is not as powerful as other similar file storage tools.