"Positive Feedback on Quick Support Responses and Easy Product Management Features"

Submitted
4.0
4.0
Overall User Rating

Product(s): greytHR

Overall Comment:"Good user friendly, self learning, watching videos or reading the article is very helpful. "

Lessons Learned

Description
Description

What do you like most about the product or service?

User friendly, great platform, easy to manage & ticketing system is really good & very quick response & resolves the issues

Description
Description

What do you dislike most about the product or service?

Reports are available, but customization options are limited. Mobile app limitations, the app covers basic attendance & payslips but lacks some desktop level features and slow at times.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Improve compliance & risk management
Description

What were the key factors that drove your decision?

  • Pre-existing relationships
  • Overall cost
  • Strong user community
Description

Which other vendors did you consider in your evaluation?

  • HROne
  • Keka

Integration & Deployment

3.0

Service & Support

4.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

India
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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