"AI-Enabled Productivity Suite Integrates Daily Tasks and Organizational Tools Seamlessly"

Submitted
5.0
5.0
Overall User Rating

Product(s): Microsoft 365

Overall Comment:"Comprehensive productivity software that also has AI capabilities to help with daily tasks. Lots of useful tools like Word, Excel and PowerPoint that work seamlessly together "

Lessons Learned

Description
Description

What do you like most about the product or service?

I have love the recently added functionality of co pilot it allows for a seamless way to reword things, helps to organize your day and allows you to search for things without ever leaving your current software

Description
Description

What do you dislike most about the product or service?

The only thing I think is that copilot needs to be able to fact check a bit better as some things need to be re verified as it can pull answers from unverified sources and that can lead to an incorrect answer

Evaluation & Contracting

Description

Why did you purchase this product or service?

  • Improve business process outcomes
  • Create internal/operational efficiencies
  • Enhance decision making
  • Improve business process agility
  • Improve customer relations/service
Description

What were the key factors that drove your decision?

  • Pre-existing relationships
  • Strong user community
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • Adobe
  • Google

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

Canada
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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