SAP is present in 130 markets with 208 products. SAP has 10000 reviews with an overall average rating of 4.4.
AI-Enabled Interview Intelligence
Interview intelligence tools are new to the market. These solutions utilize AI and genAI (content creation) capabilities to transcribe video interviews and create concise summaries for each candidate. These tools also enhance interviewing skills by offering guidance and coaching at all stages - before, during, and after the interview. As a result, these tools promote fairness by providing better objective insight and feedback rather than relying on inadequate interviewer notes and memory. In addition, it can streamline and improve overall hiring process by automating scheduling, providing comprehensive reports and integrating with other HCM applications.
SAP has 1 product in AI-Enabled Interview Intelligence market
API Generation Software
API Generation Software automates the process of creating APIs (Application Programming Interfaces), enabling developers to quickly build backend services from databases, data models, or specifications like OpenAPI. It simplifies API development by generating endpoints, setting up authentication and authorization for security, and producing interactive, standardized documentation. Many tools also support data validation, versioning, and error handling to ensure reliability. By reducing manual coding and repetitive tasks, API generation software speeds up development, ensures consistency across services, and helps teams deliver secure, scalable, and well-documented APIs. It is widely used by backend developers, full-stack engineers, software architects, and product teams looking to accelerate API delivery and maintain high-quality development standards.
SAP has 1 product in API Generation Software market
API Management
Gartner defines the application programming interface (API) management market as the market for software to manage, govern and secure APIs. APIs modernize IT architectures. They provide context, tools and resources to generative and agentic AI programs and provide access to systems, services, partners and data services. API management tools enable organizations to plan, deploy, secure, operate, version control and retire APIs, regardless of their size, region or industry.
SAP has 1 product in API Management market
Access Management
Gartner defines access management (AM) as tools that include authentication, authorization, single sign-on (SSO) and adaptive access capabilities for modern standards-based web applications, classic web applications and APIs. AM’s purpose is to give people (employees, consumers and other users) and machines access to protected applications in a streamlined and consistent way that enhances the user experience. For people, SSO is part of the enhanced experience. AM is also responsible for providing security controls to protect the user session during runtime. It enforces authentication and runtime authorization using adaptive access. Lastly, AM can provide identity context for other cybersecurity tools and reliant applications to enable identity-first security.
SAP has 1 product in Access Management market
Accounting Engines
Accounting engines are solutions that enable organizations to manage financial activities by leveraging internal and external data sources. Users can examine two or more sets of information requiring financial records, with predefined business models and accounting standards that are configurable in the solution. Many modern accounting engines are cloud-based solutions, offering enhanced accessibility and scalability. Typical users of an accounting engine include accountants and financial analysts, management, who use it for budgeting, forecasting, and strategic decision-making; and auditors, who verify the accuracy and integrity of financial statements. These engines generates detailed financial reports and statements, providing insights into the company's financial status and helping in planning and predicting future financial performance based on historical data. and also streamlines the invoicing process, reducing manual errors and ensuring timely payments.
SAP has 1 product in Accounting Engines market
Accounts Payable Applications
Gartner defines the accounts payable applications market as cloud-based applications that enable corporate controllers and their teams to automatically manage supplier invoice processing, facilitate payments and support supplier master data management across one or more ERP applications. Organizations use accounts payable applications to improve their supplier invoice processing, payments and supplier master data management activities. They allow organizations to efficiently and confidently pay supplier invoices. These applications are modular cloud-based tools that customers can configure to deliver standard processes and integrate with one or more ERP applications. Additionally, they integrate with other operational tools, such as source-to-pay suites, partner networks, banks and payment service providers, while creating flexibility for suppliers to deliver supplier invoices. An example would be the collection and processing of supplier invoices using a digital mailroom, whereby data (structured and unstructured) is extracted from scanned documents and validated prior to approval for payment.
SAP has 1 product in Accounts Payable Applications market
Analytics and Business Intelligence Platforms
Gartner defines analytics and business intelligence platforms (ABI) as those that enable organizations to model, analyze and visualize data to support informed decision making and value creation. These platforms facilitate the preparation of data and the creation of interactive dashboards, reports and visualizations to uncover patterns, predict trends and optimize operations. By doing so, they empower users to collaborate and effectively communicate the dimensions and measures that drive their organization. The platforms may also optionally include the ability to create, modify or enrich a semantic model, including business rules. Analytics and business intelligence platforms integrate data from multiple sources, such as databases, spreadsheets, cloud services and external data feeds, to provide a unified view of data, breaking down silos and transforming raw data into meaningful insights. They also allow users to clean, transform and prepare data for analysis, in addition to creating data models that define relationships between different data entities.
SAP has 2 products in Analytics and Business Intelligence Platforms market
Analytics and Decision Intelligence Platforms in Supply Chain (Transitioning to Analytics and Decision-Making Platforms for Supply Chain)
The supply chain A&DI technology market spans capabilities that provide different types of analytics, focusing on predictive and prescriptive ones. Many of these offerings have been enhanced with AI and DSML capabilities to support supply chain decision making. These capabilities could either be part of a broader supply chain application/suite or a separate encompassing A&DI platform. Such a platform consists of existing and emerging technologies, including: Graph technology, Advanced analytics, AI, DSML, Model development & Digital supply chain twin (DSCT).
SAP has 2 products in Analytics and Decision Intelligence Platforms in Supply Chain (Transitioning to Analytics and Decision-Making Platforms for Supply Chain) market
Application Development
Application Development refers to products and services that support the design, creation, deployment, and maintenance of software applications across web, mobile, desktop, and cloud environments. This category includes markets that support organizations to build scalable, secure, and user-centric applications while evolving through agile methodologies, automation, modern development practices, and continuous integration and delivery.
SAP has 1 product in Application Development market
Application Integration Platforms
'Application integration platforms enable independently designed applications, apps and services to work together. Key capabilities of application integration technologies include: • Communication functionality that reliably moves messages/data among endpoints. • Support for fundamental web and web services standards. • Functionality that dynamically binds consumer and provider endpoints. • Message validation, mapping, transformation and enrichment. • Orchestration. • Support for multiple interaction patterns, content-based routing and typed messages.
SAP has 2 products in Application Integration Platforms market
Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
Application platforms provide runtime environments for application logic. They manage the life cycle of an application or application component, and ensure the availability, reliability, scalability, security and monitoring of application logic. They typically support distributed application deployments across multiple nodes. Some also support cloud-style operations (elasticity, multitenancy and self-service).
SAP has 2 products in Application Platforms (Transitioning to Cloud-Native Application Protection Platforms) market
Application Portfolio Management Tools
The application portfolio management (APM) discipline monitors the business, technical and cost fitness of the application portfolio. It uses factual information and analysis, allowing objective and transparent decisions. Its main objective is to identify, prioritize and propose opportunities to improve the portfolio. Opportunities include replacements, migration, modernization, consolidation and decommissioning. APM tools support the people, processes and information of the APM IT discipline to discover, monitor, analyze and visualize the fitness of the application portfolio and provide recommendations for improvement.
SAP has 1 product in Application Portfolio Management Tools market
Asset Performance Management Software
Gartner defines the asset performance management (APM) software market as the software and applications that optimize the reliability and availability of industrial operational assets. The market is particularly attractive to asset-intensive industries, including power, utilities, manufacturing, oil and gas, natural resources, telcos, and transportation (excluding aviation, which has specialized requirements). In these industries, asset failure can have a significant impact on service delivery, the bottom-line revenue, and safety and reputation. APM is primarily deployed on industrial assets, including fixed industrial plants and equipment, linear assets or infrastructure, fleets, and facilities.
SAP has 1 product in Asset Performance Management Software market
Audit Management Solutions
Internal auditors play the critical role of being the third line of defense. When risk owners and management do not identify risk or adequately mitigate the risk, it is imperative for the internal auditors to provide independent and objective insight on risk. The audit management solutions market caters to this need by automating internal audit operations through its primary and secondary offerings. Audit management solutions help manage the complexity of the auditor's role, not the organization's risk.
SAP has 1 product in Audit Management Solutions market
Augmented Data Quality Solutions
Gartner defines augmented data quality (ADQ) solutions as a set of capabilities for enhanced data quality experience aimed at improving insight discovery, next-best-action suggestions and process automation by leveraging AI/machine learning (ML) features, graph analysis and metadata analytics. Each of these technologies can work independently, or cooperatively, to create network effects that can be used to increase automation and effectiveness across a broad range of data quality use cases. These purpose-built solutions include a range of functions such as profiling and monitoring; data transformation; rule discovery and creation; matching, linking and merging; active metadata support; data remediation and role-based usability.
SAP has 3 products in Augmented Data Quality Solutions market
- 1 more product
B2B Gateway Software
B2B gateway software is integration middleware that supports information exchange between your organization and its ecosystem trading partners, applications and endpoints. BGS consolidates and centralizes data and process integration and interoperability between a company's internal applications and external endpoints, such as business partners, SaaS or ecosystems. The BGS market is a composite market that includes pure-play BGS solutions and BGS that is embedded or combined with other IT solutions (for example, ESB suites that support BGS features as services connected to the ESB suite, integration brokerage services, e-invoicing software and networks, application platform suites, electronic data interchange [EDI] translators, and managed file transfer [MFT] technology).
SAP has 1 product in B2B Gateway Software market
B2B Marketing Automation Platforms
Gartner defines B2B marketing automation platforms (B2B MAPs) as software applications that support demand generation processes at scale. B2B MAPs help marketers capture and qualify leads and accounts, orchestrate marketing-driven engagement across the full customer journey, and use analytics to optimize and measure performance. B2B MAPs enable marketers to automate a wide range of activities intended to drive new customer acquisition, retention and growth. To support the pursuit of new commercial opportunities (from current or prospective customers), marketers use B2B MAPs to generate, prioritize, and manage leads and account buying groups across the revenue life cycle. This includes the distribution of marketing-generated and qualified leads to sales teams for further pursuit. Also, B2B MAPs are used to orchestrate and measure multichannel customer engagement campaigns and programs. B2B MAPs enable marketers to design and activate some communication channels natively — most notably, email and web landing pages — and orchestrate customer engagement through other channels via integrations with other tools/platforms.
SAP has 1 product in B2B Marketing Automation Platforms market
Batch Tracking Software
Batch tracking software, also known as batch inventory management systems, is a specialized tool designed to monitor and manage the production, movement, and storage of goods in batches throughout the supply chain. This type of software is essential for industries like manufacturing, pharmaceuticals, food and beverage, and any other sector where products are produced or distributed in large quantities. By utilizing batch tracking software, companies can efficiently trace the history, application, and location of products, which is crucial for quality control, regulatory compliance, and recall management. It allows businesses to maintain transparency and accountability at every stage of the production and distribution process. Overall, batch tracking software is a vital tool for businesses aiming to optimize their supply chain operations and maintain high standards of product quality and safety.
SAP has 1 product in Batch Tracking Software market
CRM Customer Engagement Center
Gartner defines the CRM customer engagement center (CEC) as a cohesive set of software built around core case management tools, dedicated to providing customer service and support by engaging with customers, and intelligently orchestrating the processes, data, systems, and resources of an organization. CRM CEC is a key software platform used in delivering end-to-end customer service and support experiences. It enables customers to engage and interact with an organization as well as for the organization to orchestrate its internal and external processes and resources to fulfill the customer’s expected outcome.
SAP has 2 products in CRM Customer Engagement Center market
CSP Customer Management and Experience Solutions
Gartner defines communications service provider (CSP) customer management and experience (CM&X) solutions as commercial off-the-shelf software solutions that address all customer-facing operational requirements of CSPs. These include managing customer channels, customer information, incidents, products, pricing, quotes and offers, orders, customer care and partner relationships. CM&X solutions are part of business support system (BSS) solutions for CSPs and often work together with revenue management and monetization solutions as part of a complete BSS stack. Delivery options may include license and SaaS-based models.
SAP has 3 products in CSP Customer Management and Experience Solutions market
- 1 more product
Category Management Solutions
Category management solutions allow category managers to create and monitor their midterm to long-term sourcing by enabling strategic management of categories in procurement and supply chain processes. They optimize category performance, enhance supplier relationships, and improve cost efficiencies. The key features include spend analysis, strategic sourcing, supplier management, contract tracking, and analytics. These solutions empower data-driven decision-making, identify cost-saving opportunities, and align category strategies with organizational goals, ultimately driving operational excellence and value delivery.
SAP has 1 product in Category Management Solutions market
Cloud AI Developer Services
Gartner defines cloud AI developer services (CAIDS) as cloud-hosted or containerized services and products that enable software developers who are not data science experts to use artificial intelligence (AI) models via APIs, software development kits (SDKs) or applications. Core capabilities include automated machine learning (autoML) including automated data preparation, automated feature engineering and automated model building, and model management and operationalization for language, vision and tabular use cases. Optional and important complementary capabilities include AI code models and assistants. Cloud AI developer services help organizations embed intelligence, such as AI and ML insights, into their applications. While that is what cloud AI developer services offer, it is more important to note how they accomplish this. These services democratize and increase the availability of AI and ML to software engineers through the automation and features offered. Traditional activities regarding data acquisition, data quality, feature engineering, algorithm selection and model training are augmented by the technology. Cloud AI developer services open up a world of possibilities for software engineers to build AI and ML production capabilities and features for enterprise-built applications.
SAP has 1 product in Cloud AI Developer Services market
Cloud Application Platforms (Transitioning to Cloud-Native Application Platforms)
Gartner defines cloud application platforms as those that provide managed application runtime environments for applications and integrated capabilities to manage the life cycle of an application or application component. They typically enable distributed application deployments and support cloud-style operations — such as elasticity, multitenancy and self-service — without requiring infrastructure provisioning or container management. Cloud application platforms are designed to facilitate the deployment, runtime execution, and management of modern cloud-native or cloud-optimized applications (e.g., web-based apps, back-end services with/without APIs, etc.) without the need to manage any underlying compute infrastructure. Also, they are designed to enhance developer productivity, accelerate development and deployment cycles, and increase operational effectiveness by making it easier to scale on demand.
SAP has 1 product in Cloud Application Platforms (Transitioning to Cloud-Native Application Platforms) market
Cloud Computing
Cloud Computing refers to products and services that enable the delivery, management, and optimization of computing resources over the internet. This category includes markets that focus on empowering organizations to seamlessly store, migrate, manage, and optimize workloads across diverse cloud environments, including public, private, hybrid, and multi-cloud models.
SAP has 6 products in Cloud Computing market
- 4 more products
Cloud Database Management Systems
Gartner defines the market for cloud database management systems (DBMSs) as software products that store and manipulate data and are primarily delivered as platform as a service (PaaS) in the cloud. Cloud DBMSs may optionally be capable of running on-premises or in hybrid, multicloud or intercloud configurations. They can be used for transactional and/or analytical work. They typically persist data using a combination of proprietary and open components in a durable manner, enabling a full range of create, read, update and delete operations. They are used by application end users, designers, developers and operators of large database systems.
SAP has 5 products in Cloud Database Management Systems market
- 3 more products
Cloud ERP Finance
Gartner defines ERP finance as a cloud-based application that enables organizations to manage a wide range of transactional financial processes including, but not limited to, general ledger, accounts payable and accounts receivable. The application serves as the system of record for finance that generates and stores accounting entries in accordance with accounting standards, facilitating the production of accurate financial statements and disclosures. It supplies finance with transactional and financial reports to support daily operations and provide insights into the financial health of the organization. ERP finance supports the finance function by centralizing and streamlining transactional processes within a single application. It enables finance to access a standard enterprise data model that promotes visibility to key financial and transactional metrics, provides the data source for both external reporting and internal management reporting, and ultimately supports better decision making.
SAP has 1 product in Cloud ERP Finance market
Cloud ERP for Product-Centric Enterprises
Gartner defines cloud enterprise resource planning (ERP) for product-centric enterprises as a market for application technology that supports the automation of operational activities for the manufacturing, distribution, delivery and servicing of goods. Cloud ERP for product-centric enterprises is delivered under a SaaS license model (with frequent mandatory updates), where application support, infrastructure provisioning and management are the responsibility of the vendor.
SAP has 2 products in Cloud ERP for Product-Centric Enterprises market
Cloud ERP for Service-Centric Enterprises
Gartner defines the market for cloud ERP for service-centric enterprises as a market for application technology that supports the automation of operational activities for service-centric (nonproduct) industries, including financial management, order-to-cash, source-to-pay, human capital management and other administrative capabilities. Cloud ERP for service-centric enterprises is delivered under a SaaS license model (with frequent mandatory updates), where application support, infrastructure provisioning and management are the responsibility of the vendor.
SAP has 2 products in Cloud ERP for Service-Centric Enterprises market
Cloud Extended Planning and Analysis Solutions
Cloud xP&A is a platform-centric enterprise planning strategy to extend financial planning and analysis (FP&A) with multidiscipline planning capabilities that are packaged, marketed and sold as an integrated operational planning solution. xP&A solutions must include a cohesive, composable, data-harmonized vendor platform that can accommodate emerging technologies, horizontal functional and vertical-specific solutions for their target market(s)
SAP has 1 product in Cloud Extended Planning and Analysis Solutions market
Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)
Gartner defines HCM suites for 1,000+ employee enterprises as cloud applications that deliver functionality for attracting, developing, engaging, administering and rewarding employees. HCM suites for 1,000+ employee enterprises are designed to support transactions and/or analytical processing on a cloud architecture for more than one of the following use cases within a single integrated solution: 1. Manage organization and employee data, life cycle processes and transactional employee/manager self-service. 2. Manage organizational structure through creating, planning, monitoring and controlling job positions. Maintain a record of workforce data through assigned positions for effective workforce management and budget planning. 3. Attract, select and onboard talent through recruiting, internal mobility and onboarding. 4. Retain and develop the workforce through compensation, learning, performance and career pathing. 5. Pay employees timely and accurately along with essential benefits to address employee requirements in health, retirement, wellness and/or well-being. 6. Manage the operational deployment of salaried and hourly workers to capture time, attendance and absences. 7. Deliver tools to assist employers in managing country-specific compliance with legislation and agreements pertaining to data residency and labor laws. 8. Integrate with notable enterprise applications and provide robust reporting capabilities (e.g., finance, procurement).
SAP has 1 product in Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises) market
Cloud-Based ERP for U.S. Local Government
Gartner defines cloud ERP services for local government as services provided by the vendor or third-party systems integrators (SI) to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. These integrated products include financial management system (FMS) functionality, order to cash (O2C), procure to pay (P2P), grant fund accounting, utility billing, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality. Broadly speaking, local government ERP solutions enable a variety of enterprisewide business processes, primarily those associated with core systems that enable the government enterprise to conduct business and deliver services.
SAP has 1 product in Cloud-Based ERP for U.S. Local Government market
Configure, Price and Quote Applications
Gartner defines configure, price and quote (CPQ) applications as software that enables sales organizations to automate and optimize the creation of quotes and capture of orders. A CPQ application is a sales tool that captures the new goods and services a customer wants to buy or the changes a customer wants to make to existing goods and services. While generally focused on assisted sales channels, CPQ capabilities such as product configuration and pricing must be shared with the self-service commerce channel. The new purchases and changes must be priced, and a binding contract must be formed with the customer before sending an order to downstream fulfillment systems.
SAP has 1 product in Configure, Price and Quote Applications market
Contract Life Cycle Management
Gartner defines contract life cycle management (CLM) market as a solution that proactively manages contracts from initiation through negotiation, execution, compliance and renewal. In this context, a contract is any agreement or contractual document containing rights and obligations that affect an organization now or in the future (e.g., a nondisclosure agreement). CLM solutions allow organizations to create, negotiate and store contracts in a centralized repository. Using these solutions helps mitigate organizational risk by enabling regulatory and policy compliance, providing governance over what is signed and with whom, and role-based access to terms and obligations with third parties. CLM solutions drive visibility, consistency and efficiency in the contracting process across an enterprise. Use cases are primarily aligned to parts of the process, such as presignature and postsignature. Different departments often prioritize a certain use case based on their involvement in the contracting process.
SAP has 1 product in Contract Life Cycle Management market
Core Banking Systems
Gartner defines a core banking system (CBS) as the financial institution’s back‐office software that performs real-time or end-of-day processing for deposits and loans. Apart from advancing the processing dates, representative capabilities include transaction posting, interest accrual/payment, service charge calculation and cash management (zero balance, target balance). CBSs provide deposit and loan product servicing with interfaces to other applications, such as customer-facing channels, general ledger systems and reporting tools. CBSs can be deployed on the bank’s premises or run from the cloud or any hosted environment. Bank employees and customers either directly or indirectly use the bank’s CBS. The CBSs of a financial institution’s back‐office software perform either real-time or end-of-day processing for deposits and loans. Apart from advancing the processing dates, representative capabilities include transaction posting, interest accrual and posting, service charge calculation and cash management (zero balance, target balance). All these processes and steps imply a business model based on conventional banking principles that imply interest accrual on accounts and profitability from any lending practice. Therefore, CBSs, by definition, implicitly exclude Islamic CBSs that, to the contrary, use Islamic financial tools to back Shariah-compliant business models that require different mechanisms to produce profits.
SAP has 1 product in Core Banking Systems market
Corporate Compliance and Oversight Solutions
Corporate Compliance and Oversight (CCO) tools provide the framework and support for standardization of compliance activities and automation to increase efficiency and effectiveness of compliance management programs. CCO enables a common cross-enterprise approach to IT compliance activities that most affect the regulatory oversight of corporate governance. This is done through support of the five major requirements for managing a compliance program: policy development, aggregation and normalization, control monitoring, workflow management, and case management.
SAP has 1 product in Corporate Compliance and Oversight Solutions market
Corporate Learning Technologies
Corporate learning technologies help organizations train, develop, engage and analyze their learners. They help organizations with compliance, certifications, onboarding, talent development, upskilling, collaboration, coaching and mentoring, sales training, partner education, and customer training.
SAP has 1 product in Corporate Learning Technologies market
Corporate Travel Management Software
Corporate Travel Management Software empowers organizations to streamline the process of arranging travels and managing all travel-related expenses while complying with corporate travel policies. The software allows employees to book, manage and track trips without the intervention of any specialist agents. These trips can be approved and reimbursed by the administrators through an automated approval workflow. Organizations use software to create travel data reports as well as to gain insights to control and optimize their travel spend. The functionality of the software is also extended to tracking and consolidating historical travel invoices.
SAP has 1 product in Corporate Travel Management Software market
Customer Data Platforms
Customer data platforms (CDPs) are software applications that support customer experience use cases by unifying a company’s customer data from marketing, sales, service, commerce and other sources. CDPs unify customer data to facilitate its output to coordinate profiles between cross-functional systems, create segments and/or audience targets, optimize offers and/or decisions, and inform analysis while distributing insights that create triggers for other experiences.
SAP has 1 product in Customer Data Platforms market
Customer Relationship Management
Customer Relationship Management (CRM) refers to products and services that enable organizations to manage, analyze, and enhance customer interactions. This category includes markets that support functions such as customer engagement, service delivery, experience personalization, and operational efficiency - aimed at improving customer satisfaction, loyalty, and business outcomes.
SAP has 3 products in Customer Relationship Management market
- 1 more product
Data Integration Tools
The market for data integration tools consists of stand-alone software products that enable organizations to combine data from multiple sources and perform tasks related to data access, transformation, enrichment and delivery. They enable use cases such as data engineering, delivering modern data architectures, self-service data integration, operational data integration and supporting AI projects. Data management leaders procure data integration tools for their teams, including data engineers and data architects, or for other users, such as business analysts or data scientists. These products are primarily consumed as SaaS or deployed on-premises, in public or private cloud, or in hybrid configurations.
SAP has 6 products in Data Integration Tools market
- 4 more products
Data Preparation Tools
Data preparation is an iterative and agile process for finding, combining, cleaning, transforming and sharing curated datasets for various data and analytics use cases including analytics/business intelligence (BI), data science/machine learning (ML) and self-service data integration. Data preparation tools promise faster time to delivery of integrated and curated data by allowing business users including analysts, citizen integrators, data engineers and citizen data scientists to integrate internal and external datasets for their use cases. Furthermore, they allow users to identify anomalies and patterns and improve and review the data quality of their findings in a repeatable fashion. Some tools embed ML algorithms that augment and, in some cases, completely automate certain repeatable and mundane data preparation tasks. Reduced time to delivery of data and insight is at the heart of this market.
SAP has 2 products in Data Preparation Tools market
Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
Gartner defines a data science and machine learning platform as an integrated set of code-based libraries and low-code tooling. These platforms support the independent use and collaboration among data scientists and their business and IT counterparts, with automation and AI assistance through all stages of the data science life cycle, including business understanding, data access and preparation, model creation and sharing of insights. They also support engineering workflows, including the creation of data, feature, deployment and testing pipelines. The platforms are provided via desktop client or browser with supporting compute instances or as a fully managed cloud offering.
SAP has 2 products in Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning) market
Data Virtualization
Data virtualization technology is based on the execution of distributed data management processing, primarily for queries, against multiple heterogeneous data sources, and federation of query results into virtual views. This is followed by the consumption of these virtual views by applications, query/reporting tools, message-oriented middleware or other data management infrastructure components. Data virtualization can be used to create virtualized and integrated views of data in-memory, rather than executing data movement and physically storing integrated views in a target data structure. It provides a layer of abstraction above the physical implementation of data, to simplify querying logic.
SAP has 1 product in Data Virtualization market
Data and Analytics
Data and Analytics refers to products and services that enable organizations to collect, integrate, analyze, and act on data to drive informed decision-making and business outcomes. This category includes markets that focus on empowering enterprises to manage data pipelines, ensure data quality and governance, extract insights through advanced analytics, and machine learning across structured and unstructured data environments.
SAP has 8 products in Data and Analytics market
- 6 more products
Data and Analytics Governance Platforms
A data and analytics governance platform is a set of integrated business and technology capabilities that help business leaders and users develop and manage a diverse set of governance policies and enforce those policies across business and data management systems. These platforms are unique from data management in that data management focuses on policy execution, whereas D&A platforms are used primarily by business roles — not only or even specifically IT roles — for policy management. Data and analytics (D&A) leaders who are investing in operationalizing and automating the work of D&A governance should evaluate this market. The work of D&A governance primarily includes policy setting and policy enforcement, and collaborates with data management (policy execution). Use cases are employed across numerous governance policy categories and multiple business scenarios and asset types (data, KPIs, analytics models). The intersection of use-case/business scenarios, policy categories and assets to be governed is then used to identify the technology capability. These capabilities may share similar names across policy categories, but may not mean the same thing, or may be used differently by various governance personas. For example, data classification in a data security implementation would be quite different from a data classification effort for creating trust models, which would be based on lineage and curation.
SAP has 3 products in Data and Analytics Governance Platforms market
- 1 more product
Digital Commerce
Gartner defines digital commerce as the technology that enables customers to purchase goods and services through an interactive and self-service or assisted experience. The platform provides necessary information for customers to make their buying decisions and uses rules and data to present fully priced orders for payment. The commerce product must support interoperability with customer data, product content (e.g., price, availability) and order functionality and data via APIs. Digital commerce is commonly delivered as single or multitenant SaaS, or as single-tenant hosted or managed hosted (PaaS) applications. It could be offered for on-premises implementations in some circumstances. Digital commerce enables customers to purchase goods and services through an interactive and self-service or assisted experience, providing the necessary information for customers to make buying decisions.
SAP has 2 products in Digital Commerce market
Digital Twin of an Organization Platforms
A DTO is a dynamic software model that relies on operational and contextual data to understand how an organization operationalizes its business model, connects with its current state, responds to changes, deploys resources, simulates future states and delivers customer value. A DTO platform is a technology platform that supports the creation, management and operationalization of a DTO.
SAP has 1 product in Digital Twin of an Organization Platforms market
Distributed Order Management Systems
Gartner defines distributed order management (DOM) as the software that orchestrates and optimizes the order fulfillment process. DOM utilizes inventory throughout the supply chain network to deliver targeted service levels for order fill rate, and provides optimal on-time, cost-effective order fulfillment. Order orchestration is based on the configuration of business rules in a hierarchical manner that provides flexibility in the optimization by channels, consumers, geographies and other criteria as needed by the business. Additionally, the software utilizes inventory levels for both available-to-promise and available-to-ship, and tracks order status throughout the supply chain.
SAP has 1 product in Distributed Order Management Systems market
Diversity Equity and Inclusion (DEI) Tech Tools
Diversity Equity and Inclusion technology tools help organizations promote diversity and inclusivity in the workplace by providing data-driven insights, promoting diverse candidate sourcing, eliminating unconscious biases, and automating diversity initiatives. These tools include reporting and analytics capabilities to track diversity metrics and monitor progress over time, promoting diversity in the hiring and recruitment process, employee engagement programs, D&I training, and automated compliance tracking and reporting for diversity-related laws and regulations. The goal of these tools is to help organizations create a more diverse and inclusive workforce culture and ensure compliance with diversity and inclusion-related laws and regulations by integrating artificial intelligence, data analytics, and other advanced technologies to support these objectives. Predominant users include HR managers, recruitment professionals, hiring managers, and Human Resource departments looking to promote DEI initiatives in the workplace.
SAP has 1 product in Diversity Equity and Inclusion (DEI) Tech Tools market
E-Commerce Integration
E-Commerce integration is the process of connecting various systems, applications, and software to create a seamless and efficient online shopping experience. This integration is crucial for businesses looking to streamline operations, enhance customer satisfaction, and stay competitive in the digital marketplace. By integrating different components such as payment gateways, inventory management systems, customer relationship management (CRM) tools, and shipping logistics, businesses can ensure that all aspects of their ecommerce operations work together harmoniously. It is used by large enterprises, small and medium-sized businesses (SMBs), B2B companies, retailers, and manufacturers and distributors, all of whom benefit from the streamlined operations and improved efficiency that ecommerce integration provides.
SAP has 1 product in E-Commerce Integration market
E-Sourcing Applications (Transitioning to Sourcing Applications)
E-sourcing applications enable organizations to organize, solicit and evaluate requests for information (RFIs) and requests for proposals (RFPs) from suppliers. These applications enable competitive bidding where the outcome is typically a long-term agreement. Most e-sourcing applications also support reverse auction capabilities. Some applications enable large-scale complex bid events with thousands of line items and awards spanning multiple suppliers.
SAP has 1 product in E-Sourcing Applications (Transitioning to Sourcing Applications) market
Email Marketing
Gartner defines email marketing as the use of the email channel to deliver and optimize marketing messages — such as brand newsletters or contextually relevant, real-time and personalized communications — in support of engagement across the customer journey. Email service providers often bolster their technology platforms with supplementary managed services to improve the value and scalability of the email channel. Email marketing helps marketers deliver information to their audiences after obtaining an email address. This can take the form of product or service updates, new promotions, transaction updates and more. As a relatively inexpensive method for communicating at scale with contacts, email provides value for different use cases across the full customer-engagement life span. Email is the most effective channel for several marketing objectives, including demand generation, conversion to sales, and customer loyalty and advocacy.
SAP has 1 product in Email Marketing market
Employee Performance Management Systems
Gartner defines employee performance management (PM) systems as applications used to establish, manage and evaluate progress toward employee performance expectations. These features include support for goal setting and cascade, competency models, ongoing bidirectional feedback, performance evaluation, and performance calibration.
SAP has 1 product in Employee Performance Management Systems market
Endpoint Management Tools
Gartner defines an endpoint management tool as a platform or tool that provides configuration management, patching and deployment of operating systems and applications for computers or mobile devices. Endpoint management tools are used to provide management capabilities for endpoint devices of various operating systems. These tools help maintain cybersecurity hygiene and enable end-user computing operations and automation by facilitating operating system and application deployment, patching and configuration management.
SAP has 2 products in Endpoint Management Tools market
Enterprise Architecture Tools
Gartner defines the market for enterprise architecture (EA) tools as tools that allow users to capture interrelationships and interdependencies within and across an organization’s ecosystem of applications, capabilities, processes, operating models, roles, information and technologies. EA tools provide a central repository to capture data and metadata about artifacts that describe the enterprise. Users build models and viewpoints to represent the relationships between these artifacts, helping describe and shape the future of the enterprise. EA tools enable analysis of trends, disruptions, and other drivers of enterprise change to deliver realistic roadmaps and explore potential scenarios. EA tools provide a means to model the IT and business aspects of the enterprise, in support of business outcome delivery. Doing so requires the collaboration of multiple stakeholders across the organization, with each playing a different role at a different time. The models and methods used by the stakeholders will vary depending on their role, and must be integrated and connected to other models to be useful.
SAP has 1 product in Enterprise Architecture Tools market
Enterprise Asset Management Software
Enterprise asset management (EAM) is a business application used most comprehensively by asset-intensive industries to execute, track and optimize inspections, maintenance and repair of industrial plants and equipment. Examples of these industries are heavy discrete and process manufacturing industries, oil and gas, rail, and power and utilities. An alternative term used for EAM is “computerized maintenance management system (CMMS),' which generally consists of small-scale, single-site applications with less functionality around parts management and resource scheduling.
SAP has 1 product in Enterprise Asset Management Software market
Enterprise Business Process Analysis Tools
Enterprise business process analysis (EBPA) tools enable business and process modeling, manage process repositories and support analysis aimed at transforming and improving business performance. These tools emphasize cross-viewpoint (strategy, analysis, architecture, automation) and cross-functional analysis guiding strategic and operational decisions.
SAP has 1 product in Enterprise Business Process Analysis Tools market
Enterprise Low-Code Application Platforms
Gartner defines enterprise low-code application platforms (LCAPs) as software platforms for the accelerated development and maintenance of applications, using model-driven development tools, generative AI and prebuilt component catalogs for the entire application’s technology stack. Enterprise LCAP features include support for the collaborative development of all application components; runtime environments for high performance, availability and scalability of applications; and application deployment and monitoring with detailed usage insights. Enterprise LCAP platforms feature governance controls and insights, self-service capabilities, APIs for integration with external DevOps tooling, success management with exhaustive technical documentation, training programs and a comprehensive global partner network. Enterprise LCAPs provide the foundation for developing a wide range of applications and application components with distributed data architectures, including complex multimodal front ends, business workflows, agentic AI and integration capabilities. The enterprise LCAP market is closely related to the citizen application development platform (CADP) market, as they both aim to address the use cases listed below. However, they are distinctively different in terms of the target audience and complexity of the applications built on the platform.
SAP has 1 product in Enterprise Low-Code Application Platforms market
Enterprise Social Networking Applications
Enterprise social networking applications facilitate, capture and organize open conversations and information sharing between individual workers and groups within an organization. In addition to capabilities that support conversations and information sharing, they can keep track of the network of relationships between participants (via social graphs), in order to deliver a personalized stream of updates about events or conversations to individuals (via news feeds and activity streams). These applications help people find out about each other, have discussions, share information and generally interact. Interaction occurs either at a one-to-one level, or in groups, teams, communities and networks, and in the context of structured or unstructured business activities.
SAP has 1 product in Enterprise Social Networking Applications market
Event Stream Processing
The market for ESP platforms consists of software subsystems that perform real-time computation on streaming event data. They execute calculations on unbounded input data continuously as it arrives, enabling immediate responses to current situations and/or storing results in files, object stores or other databases for later use. Examples of input data include clickstreams; copies of business transactions or database updates; social media posts; market data feeds; images; and sensor data from physical assets, such as mobile devices, machines and vehicles.
SAP has 1 product in Event Stream Processing market
Expense Management Software
Expense management software is used to simplify organizations’ expense reimbursement and reconciliation process. The software provides facilities for expense report creation, submission, approval, reimbursement, and accounting. The software replaces the manual paperwork with an automated workflow to upload, track and submit expense receipts conveniently. These reimbursement receipts are accessible to the administrators through a streamlined process to approve the claims while checking for any corporate policy violations. In addition, the software assists organizations in keeping track of employees’ corporate expenses. It is widely used by finance and procurement teams, employees who submit expense claims, managers who review and approve them, and leadership groups responsible for monitoring overall organizational spending.
SAP has 1 product in Expense Management Software market
Field Service Management
Gartner defines field service management (FSM) as modular software that manages work and commercial interactions for organizations whose workforces travel to remote locations. These workforces install, inspect, maintain and repair consumer, commercial or industrial equipment, assets and systems. FSM software may also help manage, maintain and monitor these under a predefined service or maintenance contract. FSM software is delivered primarily as cloud-based services and mobile apps; however, some FSM vendors also provide the option to deploy some or all components on-premises.
SAP has 4 products in Field Service Management market
- 2 more products
Finance
Finance refers to the products and services that support the planning, management, analysis, and optimization of financial operations across enterprises and financial institutions. This category includes markets that support core accounting, financial planning, treasury, tax, audit, compliance, investment management, and digital banking—enabling organizations to maintain financial integrity and ensure regulatory compliance.
SAP has 2 products in Finance market
Financial Close and Consolidation Solutions
Gartner defines financial close and consolidation solutions (FCCS) as applications that enable CFOs and their teams to manage the organization’s group close, consolidation and reporting processes. The FCCS market equips organizations to (1) manage and drive financial control across their close cycles through configurable workflows and dashboards that support collaboration and provide a centralized auditable view; (2) execute financial consolidation across multiple legal entities (LEs) and geographies; (3) meet accounting standards for currency translation, intercompany elimination and top-side adjustments; and (4) generate reporting that adheres to generally accepted accounting principles (GAAP), International Financial Reporting Standards (IFRS) and regional compliance.
SAP has 1 product in Financial Close and Consolidation Solutions market
Financial Corporate Performance Management Solutions
Financial corporate performance management (FCPM) solutions support the office of finance's accounting processes toward the financial close, as well as targeting improvements in management reporting and analysis and external financial reporting and disclosure. FCPM also includes components of EFCA capabilities and financial consolidation capabilities. These applications ultimately help CFOs and other business leaders to gain a clear picture of their financial and organizational performance by ensuring the accuracy of the consolidation for operational and financial information that forms the basis for business decisions. This market covers solutions available as on-premise only options.
SAP has 8 products in Financial Corporate Performance Management Solutions market
- 6 more products
Financial Planning Software
Gartner defines financial planning software (FPS) as the key tool that enables data-driven financial resource allocation, investment and spending decisions by supporting effective planning, budgeting and forecasting processes. FPS enables organizations to link their strategies to financial and operational plans through cloud-based software. It facilitates the creation and management of financial plans, budgets and forecasts by breaking down information silos and integrating operational KPIs. FPS analytics and reporting features offer a holistic performance view, connecting both operational (nonfinancial) and financial metrics, enabling stakeholders to make data-driven decisions.
SAP has 2 products in Financial Planning Software market
Global Industrial IoT Platforms
The global industrial IoT platform delivers multiple integrations to industrial OT assets and other asset-intensive enterprises’ industrial data sources to aggregate, curate and deliver contextualized insights that enable intelligent applications and dashboards through an edge-to-cloud architecture. The global industrial Internet of Things (IIoT) platform market exists because of the core capabilities of integrated middleware software that support a multivendor marketplace of intelligent applications to facilitate and automate asset management decision making. IIoT platforms also provide operational visibility and control for plants, infrastructure and equipment. Common use cases are augmentation of industrial automation, remote operations, sustainability and energy management, global scalability, IT/operational technology (OT) convergence, and product servitization of industrial products.
SAP has 1 product in Global Industrial IoT Platforms market
High-Volume Hiring Platforms
High-volume hiring platforms are specialized recruitment tools or software solutions designed to efficiently manage and streamline the process of recruiting large numbers of candidates within a short time frame. These platforms are commonly used in industries like retail, hospitality, customer service, and logistics, where companies often need to fill hundreds or thousands of roles quickly. They typically offer features such as automated resume screening, AI-driven candidate matching, bulk communication tools, interview scheduling, and analytics dashboards. By leveraging automation and data-driven insights, high-volume hiring platforms help employers reduce time-to-hire, improve candidate experience, and maintain consistency and compliance throughout the recruitment process.
SAP has 1 product in High-Volume Hiring Platforms market
IT Infrastructure and IoT
IT Infrastructure and IoT refers to the products and services that support the deployment, management, and optimization of core technology systems and connected devices across enterprise environments. This category includes markets that focus on enabling organizations to build and operate resilient, scalable, and intelligent infrastructure. It encompasses solutions for data center management, network infrastructure, and IoT connectivity—spanning on-premises, cloud, edge, and hybrid models.
SAP has 1 product in IT Infrastructure and IoT market
IT Service Management Platforms
Gartner defines IT service management (ITSM) platforms as software that offers cohesive workflow management and automation for organizations to plan, deliver, support and improve integrated IT services. ITSM platforms provide a system of record for ITSM practices, including request, incident, problem, change, knowledge, service level and configuration management. Typically offered as SaaS, ITSM platforms are also available for on-premises deployments as per organizational needs. ITSM platforms are key tools used to manage IT support issues and aid employee productivity. IT leaders require robust ITSM platforms to drive business value in the services they provide, and are increasingly looking for these products to support digital business transformation outside IT. By capturing, tracking and reporting on service-related activities across the estate, the platform acts as a coherent system of record for ITSM-related actions. ITSM platforms boost infrastructure and operations (I&O) teams’ efficiency through automating processes, streamlining decision making and providing seamless integration with third-party applications. As organizational needs grow, advanced multichannel support features enhance the end-user experience, helping IT services remain agile and aligned with business goals.
SAP has 1 product in IT Service Management Platforms market
IT Vendor Performance Management Tools
Gartner defines IT vendor performance management tools as applications that enable enterprises to assess the performance of IT vendors in a balanced, consistent manner. These tools enable the creation of scorecards and performance reporting outputs that reflect balanced performance criteria and speak to a vendor’s operational (objective) and relational/behavioral (subjective) success.
SAP has 1 product in IT Vendor Performance Management Tools market
Identity Governance and Administration
Gartner defines identity governance and administration (IGA) as the solution to manage the identity life cycle and govern access across on-premises and cloud environments. To accomplish this, IGA tools aggregate and correlate disparate identity and access rights data, and provide full capability controls over accounts and associated access.
SAP has 2 products in Identity Governance and Administration market
Integrated HR Service Management Solutions
Gartner defines integrated HR service management (IHRSM) as solutions that provide organizations with a holistic platform for managing HR shared services operations and employee experience. Core functionality includes HR case management (ticketing or routing), a knowledge base, content delivery via channels such as a portal and virtual assistant, service-level agreement (SLA) monitoring and single sign-on into HR administrative applications.
SAP has 1 product in Integrated HR Service Management Solutions market
Integrated Risk Management Solutions
Gartner defines Integrated risk management (IRM) as the combined technology, processes and data that serves to fulfill the objective of enabling the simplification, automation and integration of strategic, operational and IT risk management across an organization.
SAP has 3 products in Integrated Risk Management Solutions market
- 1 more product
Integrated Workplace Management Systems
Gartner defines the integrated workplace management systems market (IWMS) as an enterprise software solution that supports the life cycle management of corporate real estate (CRE) assets. The solution is delivered as a cloud-based or an on-premises installation that enables organizations to manage and optimize their building portfolio. An IWMS is a software platform that centralizes real estate and facilities management into a single solution to optimize building portfolio asset rationalization. As organizations adapt to changing environments with increased remote, hybrid and sustainability requirements, IWMS enables life cycle management of buildings for greater operational efficiency and workplace effectiveness by providing an integrated dynamic facilities management approach.
SAP has 3 products in Integrated Workplace Management Systems market
- 1 more product
Integration Platform as a Service
Gartner defines integration platform as a service (iPaaS) as a vendor-managed cloud service that enables end users to implement integrations between applications, services and data sources, both internal and external to their organization. iPaaS enables end users of the platform to integrate a variety of internal and external applications, services and data sources for at least one of the three main patterns of integration technology use: data consistency, multistep process and composite services. These integration use cases are most commonly implemented via intuitive low-code or no-code developer environments, though some vendors provide more complex developer tooling.
SAP has 1 product in Integration Platform as a Service market
Intelligent Asset Management (IAM) Software
Intelligent asset management (IAM) software enables asset intensive businesses in optimizing the performance of their physical assets by leveraging the advanced technologies, such as artificial intelligence (AI), machine learning (ML), and automation. These technologies analyze the collected data to identify and predict the performance, reliability, and safety of assets through easy-to-understand reports and dashboards. In addition, it facilitates collaboration across a network of multiple stakeholders, regardless of their physical location or network connectivity to share data, assign task, and reduces manual effort in managing asset-related processes. This software is typically used by industries including manufacturing, utilities, oil and gas, transportation, and more.
SAP has 1 product in Intelligent Asset Management (IAM) Software market
Internal Controls Software
Internal controls software is designed to help organizations implement, monitor, and manage their internal control systems. These systems are essential for ensuring the accuracy of financial reporting, compliance with regulatory requirements, and the prevention of fraud. The software typically includes features such as risk assessment, control activities, continuous monitoring, automated audit trails, compliance management, and detailed reporting and analytics. By streamlining these processes, internal controls software enhances operational efficiency, ensures adherence to regulatory requirements, and provides a robust framework for governance and risk management.
SAP has 1 product in Internal Controls Software market
Internal Talent Marketplaces
Internal talent marketplaces are worker-facing platforms that use AI-enabled skills management to match people with experiential development opportunities, thereby democratizing access to development and mobility. Opportunities in the marketplace include gigs, projects, stretch assignments, mentoring or full-time roles. The marketplaces provide personalized recommendations that align with workers’ unique skills, experiences and aspirations without the involvement of HR or managers. Internal talent marketplaces enable talent agility, mobility and experiential learning by providing skills insights to match people to opportunities. They provide valuable insight into available skills and provide workers with equitable visibility into growth opportunities.
SAP has 1 product in Internal Talent Marketplaces market
Invoice-to-Cash Applications
Gartner defines the invoice-to-cash (I2C) applications market as cloud-based applications that enable corporate controllers to automatically manage collections and apply customer payments to invoices. I2C applications typically gather, disseminate, track and analyze data from and to internal and external sources. They make I2C processes more efficient and effective, including managing and monitoring deductions, disputes and credit risk. They also typically can ensure invoices are delivered to customers and that customers have options to pay them. I2C applications enable I2C transaction processing across multiple ERP systems. Organizations use I2C applications to collect and apply customer payments to open invoices, perform credit and collections activities, manage deductions and disputes, and deliver and present invoices to customers for payment. I2C applications are cloud-based tools that provide organizations with a standard way of processing across ERPs, while creating flexibility for buyers in how they receive or access invoices as well as pay and dispute them. I2C applications allow an organization to connect and exchange data with multiple ERP systems and other operational tools, such as customer relationship management tools, as well as with partners such as credit and collections agencies, logistics providers, banks and payment service providers. They use data to determine credit risk, automate collections and cash applications activities as well as help manage the resolution of deductions and disputes. Such activities result in faster collection of cash, improved visibility to cash flow, an improved customer experience and reduced process cost.
SAP has 1 product in Invoice-to-Cash Applications market
IoT Integration (Transitioning to Global Industrial IoT Platforms)
Integration means making independently designed applications and data work well together. IoT integration means making the mix of new IoT devices, IoT data, IoT platforms and IoT applications — combined with IT assets (business applications, legacy data, mobile, and SaaS) — work well together in the context of implementing end-to-end IoT business solutions. The IoT integration market is defined as the set of IoT integration capabilities that IoT project implementers need to successfully integrate end-to-end IoT business solutions.
SAP has 1 product in IoT Integration (Transitioning to Global Industrial IoT Platforms) market
Lifecycle Cost Management Software
Lifecycle Cost Management Software is a specialized tool designed to assist organizations in managing the total cost of ownership of their assets throughout their entire lifecycle. This type of solution is crucial for financial analysts, cost engineers and businesses that rely heavily on physical assets, such as manufacturing plants, infrastructure, or large equipment, as it helps them plan, analyze, and optimize costs from acquisition through operation and maintenance to eventual disposal. It often includes features such as performing cost analysis to forecast future expenses, generating insights into asset performance and lifecycle trends, as well as allowing users to model different scenarios and simulate outcomes. This holistic approach allows organizations to make informed decisions about asset management, ensuring that they maximize value while minimizing costs.
SAP has 1 product in Lifecycle Cost Management Software market
Manufacturing Execution Systems
Gartner defines manufacturing execution systems as a specialist class of production-oriented software that manages, monitors and synchronizes the execution of real-time physical processes involved in transforming raw materials into intermediate and/or finished goods. These systems coordinate the execution of work orders with production scheduling and enterprise-level systems like ERP, product life cycle management and quality management systems. MES applications also provide feedback on process performance, and support component and material-level traceability, genealogy and integration with process history, where required.
SAP has 3 products in Manufacturing Execution Systems market
- 1 more product
Master Data Management Solutions
Master data management (MDM) is a technology-enabled business discipline where business and IT organizations work together for the uniformity, accuracy, stewardship, semantic consistency and accountability of enterprises’ shared master data assets. Organizations use MDM solutions as part of an MDM strategy, which should be part of a wider enterprise information management (EIM) strategy. An MDM strategy potentially encompasses management of multiple master data domains (e.g., customer, citizen, product, “thing,” asset, person/party, supplier, location, and financial master data domains). Data and analytics (D&A) leaders procure MDM tools for data engineers or less-technical users, such as data stewards.
SAP has 2 products in Master Data Management Solutions market
Master Data Management of Customer Data Solutions (Transitioning to Master Data Management Solutions)
Master data management (MDM) of customer data solutions are software products that: Support the global identification, linking and synchronization of customer information across heterogeneous data sources through semantic reconciliation of master data. Create and manage a central, persisted system of record or index of record for customer master data. Enable the delivery of a single, trusted customer view to all stakeholders, to support various business initiatives. Support ongoing master data stewardship and governance requirements through workflow-based monitoring and corrective-action techniques. Are agnostic to the business application landscape in which they reside; that is, they do not assume or depend on the presence of any particular business application(s) to function.
SAP has 2 products in Master Data Management of Customer Data Solutions (Transitioning to Master Data Management Solutions) market
Master Data Management of Product Data Solutions (Transitioning to Master Data Management Solutions)
Master data management (MDM) of product data solutions are software products that: Support the global identification, linking and synchronization of product data across heterogeneous data sources through semantic reconciliation of master data. Create and manage a central, persisted system of record or index of record for product master data. Enable the delivery of a single, trusted product view to all stakeholders, to support various business initiatives. Support ongoing master data stewardship and governance requirements through workflow-based monitoring and corrective-action techniques. Are agnostic to the business application landscape in which they reside; that is, they do not assume or depend on the presence of any particular business application(s) to function.
SAP has 3 products in Master Data Management of Product Data Solutions (Transitioning to Master Data Management Solutions) market
- 1 more product
Metadata Management Solutions
Gartner defines metadata management solutions as applications to enable the collection, analysis and orchestration of metadata related to organizational data assets. These solutions enable workflow and operational support to make data easy to find, use and manage. They do this by collating metadata in any form from within its own application and third-party systems, and providing the ability to search, analyze and make decisions on the collated results. They also provide transparent cross-referencing over all related metadata, and derive insights from data (such as usage patterns and performance) through analysis of metadata to support a wide range of data-driven initiatives.
SAP has 2 products in Metadata Management Solutions market
Meter Data Management Systems
The meter data management systems (MDMS) market is used by utility companies in the electricity, gas, water and thermal sectors to support metered commodity measurement at customer premises. This data is used for billing, customer service, consumption management (forecast and demand), operations (outages and losses) and finance. Other buyers of MDMS products include energy service companies for audits and efficiency projects; energy management providers for consumption reporting; outsourced or local energy providers for production planning and engineering; and commercial and industrial users for accounting and finance. Additionally, municipalities and government agencies use MDMS products for public works and regulatory compliance. MDMS are essential IT components of advanced meter infrastructures that facilitate the meter-to-cash process by collecting and managing consumption data for utility services such as electricity, water, gas and thermal energy. MDMS collect meter data; apply validation, estimation and error corrections; and store and process the data into billing determinants based on the customer’s product before sending it to a billing engine. MDMS can support various analytics use cases, including consumption profiles, trends, alerts, revenue protection and basic meter asset management. It can be delivered through on-premises or cloud-based solutions, enabling real-time data access and analytics that enhance operational efficiency and customer engagement.
SAP has 1 product in Meter Data Management Systems market
Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
Mobile workforce management (MWM) products are industry-specific, commercial off-the-shelf (COTS) tools designed to optimize and manage field workforce activities and resources. Utility-focused MWM technology manages and enables field work requests from within MWM and other work-requesting systems, such as enterprise asset management (EAM), customer information systems (CIS), geospatial information systems (GIS) and advanced distribution management system (ADMS). Utility-focused MWM products are distinguished by their ability to handle utility-specific work requirements across the full asset life cycle of break/fix to scheduled, and asset-intensive work processes (including permit-to-construct, engineer-to-deploy and mutual-assistance). This is especially true for production systems (supply, treatment, delivery) and delivery networks within electric, gas and water utilities. MWM products must demonstrate that they are stand-alone (marketed, sold and installed separately from other enterprise systems offered by the vendor) and must integrate with utility-specific systems. For example, the MWM vendors should integrate with multiple ADMS, GIS and EAM products.
SAP has 1 product in Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities) market
Multichannel Marketing Hubs
Gartner defines multichannel marketing hubs (MMHs) as software applications, primarily delivered as SaaS, that orchestrate personalized campaigns and event-driven customer journeys across marketing channels. These applications leverage customer data, predictive models and real-time insights to optimize the timing, channel and content of interactions. MMHs apply advanced analytics, AI and prescriptive intelligence to help marketing and technical teams manage the end-to-end life cycle of customer journeys. Although MMHs overlap with customer data platforms (CDPs) and personalization engines, their primary focus is enabling marketing users to manage large-scale consumer interactions, particularly in owned media channels such as email and app push. Multichannel marketing hubs empower marketers to deliver personalized media and orchestrate customer journeys, thus driving revenue, engagement and loyalty. These SaaS applications unify customer data, predictive insights and real-time decision making to optimize interactions across digital channels. MMHs enable multidisciplinary teams to manage campaigns and event-driven journeys via advanced analytics, artificial intelligence/machine learning (AI/ML) and prescriptive intelligence.
SAP has 2 products in Multichannel Marketing Hubs market
Multiexperience Development Platforms
An MXDP is an opinionated, integrated set of front-end development tools and “backend for frontend” (BFF) capabilities. It enables a distributed, scalable development approach (in terms of both teams and architecture) to build fit-for-purpose apps across digital touchpoints and interaction modalities. At minimum, an MXDP must support cross-platform development and building of both custom iOS and Android app binaries, responsive web apps, and at least one of the following: PWAs, chatbots, voice apps, wearables and Internet of Things (IoT) apps, and augmented-reality (AR) and mixed-reality (MR) apps.
SAP has 1 product in Multiexperience Development Platforms market
Non-Life Insurance Core Platforms, Europe
Gartner defines the non-life-insurance platform market in Europe as composed of offerings that support insurers through a combination of core systems and key technologies focused on customers, partners, data or things. These core platforms include elements such as: Core systems, including core modules for: Policy management, which provides full, end-to-end policy management and issuance functionality — including (but not limited to) quoting, rating, underwriting, policy generation and statistical reporting. Billing management, which supports the entire insurance billing and collections cycle, including (but not limited to) functionality such as electronic bill presentment and payment (EBPP). Claims management, which combines claims administration and business process management (BPM) to support every phase of the end-to-end claims process for non-life insurers, from first notice of loss (FNOL) through settlement and reporting.
SAP has 1 product in Non-Life Insurance Core Platforms, Europe market
Ocean Cargo Software
Ocean cargo software enhances and simplifies the process of ocean shipping. It automates the comparison of rates from different carriers, enabling businesses to secure the best deals. The software offers real-time tracking to improve shipment visibility and streamlines documentation management to ensure compliance with international regulations. It also aids in planning efficient shipping routes, reducing time and costs. Furthermore, it promotes effective communication among shippers, carriers, and customs officials, and provides data analytics to support better decision-making and operational efficiency. In essence, ocean cargo software is an invaluable tool for logistics companies and shippers to optimize their operations.
SAP has 1 product in Ocean Cargo Software market
PLM Software in Discrete Manufacturing Industries
Gartner defines the product life cycle management (PLM) software market in discrete manufacturing industries as a philosophy, process and discipline. It is supported by software to manage product data and related processes throughout their entire life cycle, from concept through recycling/retirement. It applies to products that are assembled or constructed.
SAP has 1 product in PLM Software in Discrete Manufacturing Industries market
Personalization Engines
Personalization engines use knowledge about customers to create and deliver an optimum experience for them and measure the impact on customer experience. These engines apply AI, advanced analytics and business rules to create meaningful experiences across channels that facilitate customer engagement and drive revenue. Personalization engines create a relevant, individualized interaction between two parties designed to enhance the recipient’s experience. A recipient can be a prospect, customer (known or anonymous) or employee (engaging with a customer or prospect). In commercial settings, the engines apply advanced analytics to interpret customer data — whether known or anonymous, behavioral or contextual — and adjust engagement based on where the customer is in their journey and how they’re interacting. The engines adapt content, offers and interactions in real time that facilitate the customer’s journey.
SAP has 1 product in Personalization Engines market
Predictive Analytics Software
Predictive analytics software uses advanced analytics capabilities to analyze current and historical data to make predictions about future events. This software connects data from different data sources and employs techniques like data mining and statistical analysis to forecast future trends, detect patterns, identify potential risks and opportunities, and plan for the best possible outcome. As a result, organizations can make better business decisions with machine-generated analytics, visualization, and reporting on predictive insights. These can be used in a wide range of industries, including healthcare, finance, marketing, and manufacturing.
SAP has 1 product in Predictive Analytics Software market
Process Mining Platforms (Transitioning to Process Intelligence Platforms)
Process mining platforms offer comprehensive analysis of end-to-end processes by extracting event data from information systems. This includes automated process discovery (extracting process models from an event log), conformance checking (monitoring deviations by comparing model and log), social network/organizational mining, automated construction of simulation models, model extension, model repair, case prediction and history-based recommendations. Process mining platforms extend process mining capabilities via advanced process analytics, process improvement detection and process improvement recommendations.
SAP has 1 product in Process Mining Platforms (Transitioning to Process Intelligence Platforms) market
Quality Management System Software
Gartner defines the market for quality management system (QMS/eQMS) software as stand-alone digital solutions with embedded emerging technological capabilities that enable organizations to systematically manage, monitor and improve the quality of their products, processes and services. These software solutions help organizations meet customer quality expectations and maintain compliance with international standards as well as industry-specific regulations. QMS software is designed to help organizations reduce waste, lower costs, house quality documents, assess risk, track performance, ensure compliance and improve processes. The QMS/eQMS market serves a broad spectrum of industries, including manufacturing, life sciences, automotive, aerospace and defense, electronics, food and beverage, chemicals, consumer packaged goods, services, and more. These solutions are built to help organizations of all sizes, from single facilities to complex, global operations, establish a consistent approach to managing and enhancing the quality of products, processes and services throughout the value chain.
SAP has 1 product in Quality Management System Software market
Rapid Mobile App Development Tools
Rapid mobile app development (RMAD) tools are a class of coding-optional tools that enable nonprogrammers to build mobile apps to support, at a minimum, iOS and Android devices. These tools offer high productivity for developers and nondevelopers alike through a variety of approaches that both automate and abstract app development efforts, including drag-and-drop editors, code generation and orchestration, model-driven development, virtualization, business process mapping, component assembly, app configuration and forms construction.
SAP has 1 product in Rapid Mobile App Development Tools market
Recurring Billing Applications
A recurring billing application enables organizations to bill customers for one-time, subscription-based and usage-based fees for goods and services. It consumes orders and/or service contracts documenting the goods and services the customer has purchased, periodically generates fixed recurring fees, and ingests and rates product usage data. It issues one-time or periodic roll-up invoices to the customer and collects payments before determining recognizable revenue and posting to an external general ledger. APIs or UI fragments support a self-service billing portal. Modern recurring billing applications are an important customer touchpoint for measuring customer sentiment and for delivering marketing messaging. Recurring billing is mission-critical for invoicing customers and collecting revenue for a business. It ensures billing for all goods and services is aggregated into one periodic invoice to the customer. It enables value-based pricing models that are charged based on actual usage of the service. Payment can be automatically collected by a wide range of payment mechanisms. Dunning workflow optimizes the collection of failed or delinquent payments. Revenue recognition logic ensures adherence to the latest international standards such as IFRS 15 and ASC 606.
SAP has 1 product in Recurring Billing Applications market
Retail Assortment Management Applications: Long Life Cycle Products
Retail assortment management applications (RAMAs) are a foundational component of modern category management solutions for long life cycle products. Using data & analytics and AI technology, RAMAs can curate targeted assortments to create compelling customer experiences, leading to an increase in sales conversion. Long life cycle products in retail include categories such as grocery, consumables and hard goods. The long life cycle retailers’ traditionally broad approach to assortments is not satisfying customers’ demands for more curated assortments to match their lifestyles. Local trends mean that even more granular store-specific assortments are necessary. Advanced analytics, algorithms, AI and automation will play pivotal roles in driving this transformation through better customer understanding and alignment.
SAP has 1 product in Retail Assortment Management Applications: Long Life Cycle Products market
Retail Store Inventory Management Applications
Gartner defines store inventory management (SIM) as the efficient and effective management of stock across all in-store processes, down to the granularity of SKU/item level, in a retail store. SIM is done on the basis of the quantity of stock, as well as its value. Retailers are now using store inventory to support online order fulfillment, and a SIM application must be capable of enabling store associates to easily manage daily stock operations across a number of key functional processes within the store. The application must also be an integral part of the retailer’s overall enterprise inventory management for unified commerce execution.
SAP has 1 product in Retail Store Inventory Management Applications market
Robotic Process Automation
Gartner defines robotic process automation (RPA) as software that automates tasks within business and IT processes using software scripts that emulate human interaction with the application UI. RPA enables a manual task to be recorded or programmed into a software script, which users can develop through programming or by using the RPA platform’s low-code and no-code GUIs. This script can then be deployed and executed into different runtimes. The runtime executable of the deployed script is referred to as a bot or robot.
SAP has 1 product in Robotic Process Automation market
SAP Application Services, Worldwide
This market is focused on the full life cycle of SAP application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the SAP portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.
SAP has 3 products in SAP Application Services, Worldwide market
- 1 more product
SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
Gartner defines the SAP S/4HANA Application Services as: assessment, implementation and applications management services. Assessment services are discrete, project based services to assess the impact of either a new SAP S/4HANA implementation or a migration from a legacy platform(s) to SAP S/4HANA. These services include consulting and potentially Proof of Concept, and covers the analysis of all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Implementation services are discrete, project-based implementations of SAP S/4HANA applications without ongoing management responsibilities. These services include consulting, development and integration services, and covers all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Management services are ongoing services focused on SAP S/4HANA applications that are provided as part of a multiyear-based agreement and managed against defined quality metrics.
SAP has 1 product in SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services) market
SAP Selective Test Data Management Tools
To reduce both infrastructure costs and manual workloads in postmodern ERP projects, SAP application leaders and SAP Basis operations leaders should evaluate specialized software tools for automating the regular refresh of their SAP ERP test data. SAP selective test data management tools perform selective copying of SAP test data, but they vary in their approach to data selection, scrambling and performance optimization. There are two user constituencies for these tools: (1) Basis operations teams require repetitive data copy operations that must be as automated as possible (2) SAP application data objects for ad hoc data copying. Some of the tools also enable Basis operations teams to produce a 'shell system,' which is an identical copy of a complete production system, but without the transaction data. This is very useful in many projects for testing purposes.
SAP has 1 product in SAP Selective Test Data Management Tools market
SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
SAP SuccessFactors provides human capital management (HCM) cloud applications, including core HR, talent management and workforce analytics. SAP SuccessFactors services are life cycle services provided by third-party service providers, focused on adoption and support of SAP SuccessFactors applications. Services included in this market are consulting, implementation and management. SAP SuccessFactors services are procured by HR leaders, IT managers and sourcing managers to standardize, harmonize and modernize HR or talent management systems globally, or as the catalyst to transform the HR operating model. These buyers look for service providers to rapidly implement a cloud-based solution in an agile manner, and to support its operation postimplementation.
SAP has 1 product in SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services) market
Sales
Sales refers to products and services that support the end-to-end process of identifying prospects, understanding their needs, and converting opportunities into revenue. This category includes markets that focus on enabling organizations to drive business growth for lead generation, pipeline management, negotiation, and deal closure.
SAP has 1 product in Sales market
Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
Sales force automation (SFA) platforms are AI-enhanced tools that streamline sales tasks, helping teams manage buyer interactions across various channels. By using AI, these platforms optimize sales activities with advanced analytics and actionable insights, improving contact, pipeline and opportunity management. AI features like machine learning and natural language processing enable platforms to predict customer needs, personalize strategies and guide sellers through complex processes. AI-driven tools aid in forecasting and decision making, allowing teams to anticipate market trends and customer behaviors. SFA platforms enhance the user experience for sellers, ensuring scalability and facilitating seamless buyer-seller interactions and shared customer experiences, and providing leaders with visibility. SFA is a foundational sales platform implemented to automate and augment an organization’s core sales processes while utilizing AI and advanced analytics. It enhances the seller’s ability to engage with customers on all interaction touchpoints and devices. It not only optimizes sales-relevant tasks but also provides actionable next best actions for improved sales contact, pipeline and opportunity management.
SAP has 3 products in Sales Force Automation Platforms (Transitioning to CRM Sales Platforms) market
- 1 more product
Sales Performance Management
Gartner defines sales performance management (SPM) as a suite of applications that enable the implementation and administration of commission-based incentive plans for sellers and other revenue producers, with variable short-term incentives. Vendors typically offer seat-based platform access for sales operations leaders, frontline sales leaders, territory managers and finance roles. Clients may integrate SPM applications with their customer relationship management toolset for workflow and data connectivity, and for opportunity estimation to drive seller behavior.
SAP has 1 product in Sales Performance Management market
Services Procurement Solutions
The services procurement solution market is a fragmented space with vendors that serve at least one of the three use cases below: • Freelancer management — Sourcing and management of individual freelancers hired directly by the buying organization. Freelancers are individuals working for different companies for a set time or deliverable, rather than being permanently employed by one company. • Contingent workforce management (CWM) — Sourcing and management of resources contracted through service providers (staffing agencies) and paid on a time-and-material basis. Solutions supporting CWM are also known as vendor management systems (VMSs). • Statement of work (SOW) services management — Procurement and management of services that are paid for based on deliveries or milestones achieved.
SAP has 1 product in Services Procurement Solutions market
Social Software in the Workplace
The market for social software in the workplace includes software products that support people working together in teams, communities or networks. These products can be tailored to support a variety of collaborative activities. Buyers are looking for virtual environments that can engage participants to create, organize and share information, and encourage them to find, connect and interact with each other. Business use of these products ranges from project coordination within small teams or homogeneous groups, to information exchange between employees across an entire organization.
SAP has 1 product in Social Software in the Workplace market
Source-to-Pay Suites
Gartner defines the source-to-pay (S2P) suite market as an integrated set of solutions to source, contract, request, procure, receive and pay for goods and services across an enterprise. These solutions typically are sold as cloud-based software as a service. Source-to-pay suites allow organizations to manage all of their sourcing and procurement activities within a single integrated solution. These solutions are modular in nature, allowing customers to activate/implement the functionality that is relevant for their needs, and are ERP/financial-system-agnostic. The integrated nature of these solutions allows for data to easily flow across the source-to-pay process, providing needed visibility to upstream and downstream information. For example, users can view a purchase order alongside its related contract, the sourcing event that led to the contract, and connected downstream documents like receipts, invoices and payments.
SAP has 1 product in Source-to-Pay Suites market
Strategic Sourcing Application Suites
Strategic sourcing application suites are a set of related, integrated solutions that support upstream procurement activities; in other words, the strategic work the procurement team does for planning, assessment and performance management. Strategic sourcing application suites are used primarily by companies with $800 million or more in annual revenue that, typically, have the necessary critical mass of spend. The strategic sourcing application suite delivers four primary capabilities. Most vendors offer these capabilities as separately licensable modules: Spend analysis is a software- and service-based solution for cleansing, enhancing, classifying and analyzing spend data. It features rule-based data cleansing, automated category-level classification, analytics and decision support. Automated spend analysis is used in procurement and sourcing to quantify spend by supplier, category and part, and to identify opportunities for cost reduction and supply base resizing.
SAP has 3 products in Strategic Sourcing Application Suites market
- 1 more product
Structured Data Archiving and Application Retirement (Transitioning to Data Archiving Solutions)
The structured data archiving and application retirement market is identified by an array of technology solutions that manage the life cycle of application-generated data and accommodate corporate and regulatory compliance requirements. Application-generated data is inclusive of databases and related unstructured data. SDA solutions focus on improving the storage efficiency of data generated by on-premises and cloud-based applications and orchestrating the retirement of legacy application data and their infrastructure. The SDA market includes solutions that can be deployed on-premises, and on private and public infrastructure, and includes managed services offerings such as SaaS or PaaS.
SAP has 1 product in Structured Data Archiving and Application Retirement (Transitioning to Data Archiving Solutions) market
Supplier Risk Management Solutions
Supplier risk management solutions are advanced technology platforms designed to facilitate comprehensive supplier risk management activities. These platforms not only aid in the identification and continuous monitoring of potential risks, such as financial instability, geopolitical concerns, and compliance challenges, but also enable a thorough analysis of their holistic impact. Furthermore, they support the coordination of both operational and strategic responses to mitigate these risks effectively. Integral to end-to-end supply chain risk management, supplier risk management aims to assist organizations in mitigating prioritized risks across the entire supply ecosystem — encompassing both physical and digital domains.
SAP has 1 product in Supplier Risk Management Solutions market
Supply Chain Management
Supply Chain Management refers to products and services that enable the planning, execution, monitoring, and optimization of supply chain activities across sourcing, logistics, and fulfillment. This category includes markets that focus on procurement, transportation, warehouse and inventory management, supplier collaboration, sustainability, and supply chain analytics-empowering organizations to improve operational efficiency, cost-effectiveness, resilience, and customer service across global supply networks.
SAP has 1 product in Supply Chain Management market
Supply Chain Planning Solutions
Gartner defines supply chain planning (SCP) solutions as platforms that provide technological support to enable a company to manage, link, align, collaborate and share its planning data across an extended supply chain. An SCP solution supports planning, ranging from demand planning through detailed supply-side response planning, and from strategic planning to execution-level planning. It is the planning decision repository for a defined end-to-end supply chain. It is also the environment in which end-to-end-integrated supply chain decisions are managed. It establishes a single version of the truth for planning data and decisions, regardless of the underlying execution technology environment.
SAP has 5 products in Supply Chain Planning Solutions market
- 3 more products
Talent Acquisition (Recruiting) Suites
Talent acquisition (recruiting) suites are used by recruiting teams to manage the job application selection process. Capabilities include an applicant tracking system, which handles the job requisition, job posting, application, and candidate selection workflows, and a combination of candidate relationship management (also known as sourcing or pipelining) and/or employee onboarding modules. Today’s talent acquisition suites offer a variety of functions with an emphasis on automation and AI-enabled capabilities to provide a streamlined, engaging experience for all stakeholders involved in the hiring process, such as recruiters, hiring managers and candidates. Organizations that do their own hiring require a means to engage, select and onboard would-be employees.
SAP has 1 product in Talent Acquisition (Recruiting) Suites market
Talent Analytics
Talent analytics tool helps in tracking the performance of HR processes and program investments in conjunction with business performance. Talent analytics tool provides HR professionals and business leaders with a more data-driven approach to managing talent and making informed data based decisions about workforce planning, talent acquisition, development, attrition, and retention. By leveraging data and advanced analytics techniques, organizations can gain a deeper understanding of their people metrics and identify areas for improvement, leading to increased efficiency, productivity, and overall business performance. Talent analytics tool offers data visualization in various forms of data representation for better insights and understanding. Advanced analytics help to predict future outcomes based on historical data and workforce planning helps organizations monitor the workforce and plan for future workforce needs through forecasting and scenario planning. Predominant users include HR managers, recruitment professionals, hiring managers, and Human Resource professionals.
SAP has 1 product in Talent Analytics market
Talent Management Suites (Transitioning to Employee Performance Management Systems)
A talent management (TM) suite is an integrated set of modules that supports an organization’s need to plan, attract, develop, reward, engage and retain talent. The modules offer functionality that includes the areas of workforce planning, recruiting and onboarding, performance appraisal, goal management, learning management, competency management, career development, succession and compensation. The functional modules align with the key human capital management (HCM) processes of: • Plan to source • Acquire to onboard • Perform to reward • Assess to develop A boost to demand in the TM suite market has resulted from the delivery of functionality to improve workforce engagement and collaboration. Further, growing demand for greater analytical capabilities and predictive insights to improve decision making in relation to workforce actions has improved the market’s general health.
SAP has 1 product in Talent Management Suites (Transitioning to Employee Performance Management Systems) market
Time and Attendance Software
Time and attendance software is a system that automates the process of tracking employee work hours, attendance, leave, and overtime. It helps businesses manage labor costs, improve efficiency, and ensure compliance with labor laws. As part of a comprehensive workforce management solution, the software offers real-time attendance tracking to minimize time theft and manages leave requests with automated approvals and a centralized leave balance view. The enhanced accuracy of these automated systems leads to more precise payroll processing, while detailed reports on attendance patterns, overtime, and absences help managers make informed decisions. The mobile app enables employees to clock in/out, view schedules, and request leave from their devices. Typical users include large corporations, healthcare facilities, and retail and hospitality businesses.
SAP has 1 product in Time and Attendance Software market
Trade Promotion Management and Optimization for the Consumer Goods Industry (Transitioning to Consumer Goods Trade Promotion Solutions)
Trade promotion management (TPM) and trade promotion optimization (TPO) are the processes and technologies that consumer goods manufacturers leverage to plan, manage and execute the activities that require collaborative promotional activity from their retail partners. Collectively, we refer to them as 'trade promotion execution' (TPx). The solutions in the market are currently offered either separately or as part of a combined package, and to date, have largely been used to deliver promotional activity in brick-and-mortar locations.
SAP has 2 products in Trade Promotion Management and Optimization for the Consumer Goods Industry (Transitioning to Consumer Goods Trade Promotion Solutions) market
Transportation Management Systems
Gartner defines transportation management systems (TMSs) as software that supports multimodal planning and execution of the physical transport of goods across the supply chain. It allows a shipper to manage varying levels of transportation complexity across multiple transport modes and geographic regions. TMS solutions are utilized by shippers of differing sizes, operational complexity, industries and geographic locations.
SAP has 1 product in Transportation Management Systems market
Treasury Management Systems
A treasury management system is an enterprise software application that automates the process of managing a company's financial operations. It helps companies to manage their financial activities, such as cash flow, assets, and investments, automatically. The reporting functionality offers an overview of the treasury's financial activity and focus areas, while the interface functionality facilitates communication with banking partners, trading platforms, and financial systems. Additionally, the accounting capability can be leveraged for creating journal entries based on financial market activity for the company's ERP general ledger. Treasury departments, finance teams, and other financial professionals are common users of these systems.
SAP has 1 product in Treasury Management Systems market
Trucking ERP Solutions
Trucking ERP (Enterprise Resource Planning) solutions are designed to manage and streamline the various operations within a trucking business. These solutions integrate multiple business processes, such as real-time logistics, fleet management, route optimization, financial management, accounting into a single unified platform. Some vendors also provide compliance, inventory control, and customer relationship management. By automating and optimizing functions like transportation and dispatch, and streamlining processes such as invoicing, Trucking ERP solutions enhance efficiency and productivity, ensuring smooth and effective management for trucking companies, logistics providers, freight brokers, fleet managers etc.
SAP has 1 product in Trucking ERP Solutions market
Unified Price, Promotion and Markdown Optimization Applications (Transitioning to Retail Unified Price, Promotion and Markdown Optimization Applications — {Short Life Cycle} ; {Long Life Cycle})
Unified Price, Promotion and Markdown Optimization (UPPMO) is technology that uses predictive analytics and optimization capabilities to plan and manage every aspect of pricing (i.e., initial, regular, promotion and markdown). This technology can provide improved pricing and promotion planning and management throughout the entire life cycle of the merchandise. Individual price, promotion and markdown optimization solutions are being combined to form a unified solution to better align with the way that price is managed during the product's life, whether short-seasonal products or multiyear basic replenishment items.
SAP has 1 product in Unified Price, Promotion and Markdown Optimization Applications (Transitioning to Retail Unified Price, Promotion and Markdown Optimization Applications — {Short Life Cycle} ; {Long Life Cycle}) market
Utility Customer Information Systems
Utility customer information systems (CIS) manage internal and customer-facing account operations for utility meter-to-cash processes. CIS handles customer contracts and billing against consumption data and facilitates revenue generation and collections. They support order processing, rate design, billing, payments, credit and collections. CIS includes customer self-service and communication preferences for account management and notifications. Some vendors expand to include advanced customer engagement and product and service offerings on a flexible product platform. Modern CIS is adaptable, offering deployment options from on-premises to full SaaS. CIS is central to revenue management, leveraging metered consumption data against a backdrop of service and product parameters. As utilities digitalize, CIS is evolving to encompass a broader spectrum of services, extending beyond traditional meter-to-cash processes. This expansion, often referred to as “services to cash,” necessitates innovative approaches to meet customer demands, including dynamic pricing and enhanced savings opportunities.
SAP has 2 products in Utility Customer Information Systems market
Warehouse Management Systems
Gartner defines a warehouse management system (WMS) as a software application that helps manage and intelligently execute the operations of a warehouse, distribution center (DC) or fulfillment center (FC). WMS operations natively exploit mobile devices along with bar codes and potentially RFID or other scanning/sensing technologies, to form the transactional foundation of warehouse management. This enables efficiencies of directed work activity (optimization) and the delivery of accurate information in near real time. Core WMS capabilities address, among others, the needs to receive, put away, store, count and pick, pack and ship goods. Gartner also includes additional integrated functionality offered by WMS providers beyond core WMS. These extended WMS capabilities can include more advanced capabilities, such as managing labor or optimizing the locating of inventory within a facility.
SAP has 2 products in Warehouse Management Systems market
Yard Management
A yard management system (YMS) supports the efficient flow of work, equipment and materials through the normally enclosed area outside of a warehouse, distribution center or manufacturing facility (known as the yard). A yard management system (YMS) provides an overview of yard operations and supports the planning, direction, monitoring and control of activities. These include scheduling, moving, parking, inspecting and reassigning trucks, trailers and containers in the yard. YMSs are typically used to oversee the gate/kiosk, the yard itself and the inbound and outbound dock door scheduling activities. YMSs are often sold as extended modules of a warehouse management system (WMS) or as an independent suite, and sometimes as part of a transport management system (TMS). The gate, yard and dock components may be sold independently or as a combined solution.
SAP has 1 product in Yard Management market