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      Application Development

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solarwinds
4.3
3122 Reviews (All time)
Review weighting
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Browse SolarWinds Reviews

SolarWinds is present in 12 markets with 12 products. SolarWinds has 3122 reviews with an overall average rating of 4.3.

Application Development

Application Development refers to products and services that support the design, creation, deployment, and maintenance of software applications across web, mobile, desktop, and cloud environments. This category includes markets that support organizations to build scalable, secure, and user-centric applications while evolving through agile methodologies, automation, modern development practices, and continuous integration and delivery.

SolarWinds has 1 product in Application Development market
  • SolarWinds Database Observability
    4.2
    13 Reviews

Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)

Gartner defines artificial intelligence applications in IT service management as tools that augment and extend IT service management (ITSM) workflows using AI. These analyze ITSM data and metadata (primarily found in ITSM platforms) to provide intelligent advice and actions on ITSM practices and workflows, such as IT service desk and support activities. This software can either be a stand-alone product, capabilities within an ITSM platform or an add-on to an ITSM platform.

SolarWinds has 1 product in Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management) market
  • SolarWinds Service Desk
    4.7
    10 Reviews

DNS, DHCP and IP Address Management (DDI)

The DDI market is composed of solutions that provide and/or manage internal DNS and DHCP services, along with IP address management (IPAM). DNS, or Domain Name System, is a hierarchical and decentralized naming system that translates human-readable domain names into machine-readable IP addresses. DHCP, or Dynamic Host Configuration Protocol, is a network management protocol that automatically assigns IP addresses and other network configuration parameters to devices on a network. IP Address Management (IPAM) is a method used to plan, track, and manage IP address spaces in a network. DDI solution helps improve the availability of critical IT infrastructure while reducing operational expenditures. Infrastructure and operations (I&O) personnel utilize DDI to improve management and integration between these critical services and to provide a structured, automated and secure workflow for basic network operations (for example, adding printers or servers, allocating IP ranges for new branches, and so on). 

SolarWinds has 1 product in DNS, DHCP and IP Address Management (DDI) market
  • SolarWinds Observability
    4.4
    25 Reviews

Digital Experience Monitoring

Gartner defines digital experience monitoring (DEM) as the measurement of the availability, performance and quality of the user experience of applications. This can include internal users (employees), external users (customers and partners) or a digital agent connecting to an API. In addition to performance, DEM enables observability of user behavior and journeys based on their interaction with applications. DEM tools allow I&O leaders to understand the availability, performance and reliability of business applications, networks and infrastructure by focusing on understanding the user experience. This is in contrast to other performance monitoring approaches, such as observability platforms, that understand the inner workings of applications.

SolarWinds has 1 product in Digital Experience Monitoring market
  • SolarWinds Observability
    4.2
    45 Reviews

IT Infrastructure and IoT

IT Infrastructure and IoT refers to the products and services that support the deployment, management, and optimization of core technology systems and connected devices across enterprise environments. This category includes markets that focus on enabling organizations to build and operate resilient, scalable, and intelligent infrastructure. It encompasses solutions for data center management, network infrastructure, and IoT connectivity—spanning on-premises, cloud, edge, and hybrid models.

SolarWinds has 1 product in IT Infrastructure and IoT market
  • SolarWinds Web Help Desk
    4.3
    266 Reviews

IT Service Management Platforms

Gartner defines IT service management (ITSM) platforms as software that offers cohesive workflow management and automation for organizations to plan, deliver, support and improve integrated IT services. ITSM platforms provide a system of record for ITSM practices, including request, incident, problem, change, knowledge, service level and configuration management. Typically offered as SaaS, ITSM platforms are also available for on-premises deployments as per organizational needs. ITSM platforms are key tools used to manage IT support issues and aid employee productivity. IT leaders require robust ITSM platforms to drive business value in the services they provide, and are increasingly looking for these products to support digital business transformation outside IT. By capturing, tracking and reporting on service-related activities across the estate, the platform acts as a coherent system of record for ITSM-related actions. ITSM platforms boost infrastructure and operations (I&O) teams’ efficiency through automating processes, streamlining decision making and providing seamless integration with third-party applications. As organizational needs grow, advanced multichannel support features enhance the end-user experience, helping IT services remain agile and aligned with business goals.

SolarWinds has 1 product in IT Service Management Platforms market
  • SolarWinds Service Desk
    4.3
    1159 Reviews

Infrastructure Monitoring Tools

Infrastructure monitoring tools capture the health and resource utilization of IT infrastructure components, no matter where they reside (e.g., in a data center, at the edge, infrastructure as a service [IaaS] or platform as a service [PaaS] in the cloud). This enables I&O leaders to monitor and collate the availability and resource utilization data of physical and virtual entities — including servers, containers, network devices, database instances, hypervisors and storage. These tools collect data in real time and perform historical data analysis or trending of the elements they monitor.

SolarWinds has 1 product in Infrastructure Monitoring Tools market
  • SolarWinds Observability
    4.3
    1047 Reviews

Network Automation Platforms

Network automation platforms are products that automate and orchestrate multiple vendors’ network functionality. These platforms support a broad range of capabilities including provisioning, deprovisioning, orchestration, troubleshooting, operations, workflow, configuration management, event-driven automation, validation and reporting. These platforms are well-suited to add value on top of existing point network automation tools by orchestrating end-to-end network workflows across existing automation tools. Network automation platforms interact directly with network devices, other automation and orchestration tools, network management systems/controllers, and/or network services. These platforms increase agility and efficiency of network infrastructure while lowering costs; reducing the amount of manual human errors; and improving compliance with required rules, regulations and laws.

SolarWinds has 1 product in Network Automation Platforms market
  • SolarWinds Observability
    4.2
    110 Reviews

Observability Platforms

Gartner defines observability platforms as products used to understand the health, performance and behavior of applications, services and infrastructure. They do this by ingesting telemetry (operational data) from a variety of sources including, but not limited to, logs, metrics, events and traces. Observability platforms enable analysis of the ingested telemetry, either via human operator or machine intelligence, to determine changes in system behavior that impact end-user experience, such as outages or performance degradation. This allows early, and even preemptive, problem remediation. Observability platforms are used by IT operations, site reliability engineers, cloud and platform teams, application developers and product owners. Modern businesses rely heavily on critical digital applications and services, which are revenue-generating, client-facing and important to the efficient operation of the business. Outages, performance degradation and unreliability directly impact top-line revenue, client sentiment and brand perception. Observability platforms are used by organizations to understand and improve the availability, performance and resilience of these critical applications and services. Investment in and successful deployment of observability platforms leads to revenue loss avoidance and enables faster product development cycles and improvements in brand perception.

SolarWinds has 1 product in Observability Platforms market
  • SolarWinds Observability
    4.5
    99 Reviews

Remote Desktop Software

Remote Desktop Software allows secure access and control of remote devices across multiple platforms. The software provides the same level of access as being physically present to manage and control the resources of the remote device. The software offers secure transfer of files in a live or unattended support session. The Remote Desktop software is generally used by the IT professionals performing maintenance and support personnel assisting end-users.

SolarWinds has 1 product in Remote Desktop Software market
  • SolarWinds DameWare Remote Support
    4.2
    21 Reviews

Removable Media Security

Removable media security refers to set of policies, technologies and best practices to protect data and systems from the risk associated with portable storage devices. These devices, known as removable media, include USB flash drives, External hard drives (HDDs), solid-state drives (SSDs), memory cards, smartphones and tablets etc. Removable media security prevents data breaches and malware infections by controlling and monitoring the use of USB drives, external disks, and other portable devices within an organization. This proactive protection helps maintain regulatory compliance, offers peace of mind through detailed audit trails, and reduces the risk of costly downtime or data loss due to unsafe media usage. This security framework includes access restrictions, mandatory encryption, malware scanning, and ongoing user education to prevent costly breaches or compliance violations. In enterprise settings, it is crucial for employees, IT staff, contractors, and vendors who routinely transfer, back up, or share sensitive business data using removable devices. These users are required to comply with security protocols to keep corporate networks and confidential information safe. Typical features include data encryption, device control and malware scanning.

SolarWinds has 1 product in Removable Media Security market
  • SolarWinds Security Event Manager (SEM)
    4.1
    10 Reviews

Security Information and Event Management

Security information and event management (SIEM) is a configurable system of record that collects, aggregates and analyzes security event data from on-premises and cloud environments. SIEM processes security event data for the purposes of threat detection, investigation and response. It natively supports data normalization and offers user-configurable detection content and reporting to orchestrate threat mitigation and satisfy compliance requirements. These solutions are delivered via a SaaS platform or client-hosted on-premises or private cloud. The security information and event management (SIEM) system must assist with: 1. Aggregating and normalizing data from various IT and operational technology (OT) environments. 2. Designing and executing near real-time monitoring and alerting content. 3. Enriching and investigating security events of interest. 4. Supporting manual and automated response actions. 5. Maintaining and reporting on current and historical event data.

SolarWinds has 1 product in Security Information and Event Management market
  • SolarWinds Security Event Manager (SEM)
    4.3
    317 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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