Overview
Product Information on SolarWinds DameWare Remote Support
What is SolarWinds DameWare Remote Support?
SolarWinds DameWare Remote Support Pricing
Overall experience with SolarWinds DameWare Remote Support
“Experiencia con soporte remoto y monitoreo de equipos a gran escala”
“Software Offers Simple Access but Features Limited Functionality and Outdated Interface”
About Company
Company Description
SolarWinds (NYSE:SWI) provides simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, help us to address customers’ needs in solutions for observability, IT service management, application performance, and database management now and in the future.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: SolarWinds DameWare Remote Support
Performance of SolarWinds DameWare Remote Support Across Market Features
SolarWinds DameWare Remote Support Likes & Dislikes
Es facil de usar, y ofrece una amplia variedad de opciones para su monitoreo y soporte
Read Full ReviewI like the ease of use to get connected with a customer to assist with their issues.
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En Solar Winds el proceso para agregar los nodos, no me gusta que cada caracter que lleno, la pagina se actualiza y esto ocasiona que tenga que invertir mas tiempo cuando se agregan nuevos nodos.
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Peer Discussions
SolarWinds DameWare Remote Support Reviews and Ratings
- IT MANAGER50M-1B USDBankingReview Source
Experiencia con soporte remoto y monitoreo de equipos a gran escala
Nos a proporcionado un excelente rendimiento para dar soporte remoto a los mas de 6000 equipos que tenemos el agente, tambien monitoreamos por medio de SolarWinds los equipos de mayor impacto - NETWORK ENGINEER50M-1B USDManufacturingReview Source
Remote Support Made Easy, Though Interface Could Benefit From Refresh
Dameware has worked well for a remote support solution for our Help Desk and other levels of IT support within our organization. - IT Associate50M-1B USDTravel and HospitalityReview Source
Software Offers Simple Access but Features Limited Functionality and Outdated Interface
We used this software at times when we had problems with our other RMA - IT Operations Infrastructure Engineer50M-1B USDMiscellaneousReview Source
Ease of Use Praised While Users Critique Outdated Appearance of Software
Very good product allowing you to insert Administrative credentials when using remote sessions, alot of the other remote tools don't allow this - MANAGER OF IT SERVICES<50M USDReal EstateReview Source
Streamlining the Full Remote Experience: A Seamless Product
Absolutely fantastic product that allows a full remote experience and makes the end user support a dream. No issues and it works seamlessly over the Mac/Windows platform.