Product Listings
TeamViewer Remote is a software designed to facilitate remote access, control, and support for devices across various platforms, including Windows, macOS, Linux, iOS, and Android. It enables users to connect securely to remote computers and devices to provide support, transfer files, or collaborate in real time. The software offers features such as session recording, chat functions, remote printing, and device management, supporting both personal and business environments. TeamViewer Remote addresses the business need for reliable remote troubleshooting, maintenance, and collaboration, allowing organizations to manage distributed workforces and IT systems efficiently without requiring physical presence.
Zoho Assist is a remote support and unattended access software designed to help businesses and IT professionals initiate and manage secure remote sessions. The software enables users to troubleshoot devices, transfer files, and collaborate with clients by sharing screens and using remote control functionality. Zoho Assist provides support for multiple platforms including Windows, Mac, Linux, iOS, and Android, facilitating remote access to computers and mobile devices. It includes features such as multi-monitor navigation, session recording, and remote reboot, which address the need for efficient technical support and device management. The software aims to streamline IT support operations by reducing response times and improving accessibility for geographically dispersed teams and customers.
AnyDesk is a remote desktop software that enables users to access and control computers from a distance, supporting collaboration, file transfer, and system administration tasks. The software provides a secure connection through encryption and offers features such as cross-platform compatibility, low latency, and multi-user connectivity. AnyDesk supports remote support for troubleshooting, remote work for accessing office systems, and real-time collaboration for projects requiring screen sharing or joint editing. The product addresses business challenges related to remote access, IT support, and operational flexibility by enabling users to work from various locations while maintaining secure and efficient connectivity to their devices.
BeyondTrust Remote Support is a software designed to enable secure and efficient remote access to desktops, laptops, and mobile devices for IT professionals and support teams. The software facilitates remote troubleshooting, incident resolution, and maintenance without requiring end users to install software beforehand. Features include session management, screen sharing, chat communication, file transfer, and permissions management to ensure controlled access. The software integrates with IT service management platforms, supports multi-platform environments, and provides audit and reporting capabilities to help organizations address technical issues and minimize downtime. It is used to streamline support processes and improve operational efficiency.
LogMeIn Resolve is a remote support software designed to assist IT professionals in diagnosing and troubleshooting devices remotely. The software provides secure, real-time access to end-user systems, enabling technicians to resolve technical issues without the need for on-site visits. Key features include session recording, file transfer, and diagnostic tools that facilitate problem identification and resolution across various devices and operating systems. The software is intended to improve efficiency in technical support operations and reduce downtime for businesses by delivering support through cloud-based connectivity.
ISL Online provides a comprehensive suite of remote support and access features, designed with high levels of security in mind. Key features include end-to-end encrypted security, single-sign-on, unattended remote access, multi-monitor support, file transmission, real-time screen sharing, direct connections and connect via RDP option. It facilitates secure connections to remote computers on various operating systems, including Windows, Mac, Linux, as well as mobile platforms. This allows for effective technical support and ongoing remote management. The software offers extensive customization capabilities, so you can adapt it to fit your organization's branding and specific security requirements. You have the option to deploy it either in a cloud environment or on your own premises, depending on your needs. Moreover, its unique licensing structure doesn't limit the number of devices or clients you can support. This makes it a flexible and secure choice for organizations in need of remote desktop capabilities.
Splashtop Remote Desktop Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. It is ISO certified, SOC 2 and GDPR compliant.
With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security.
In addition to Remote Desktop Access, Splashtop offers Remote Support and Autonomous Endpoint Management capabilities.
Remote Support gives helpdesk and IT teams the multi-platform attended and unattended access they need, along with troubleshooting tools.
Splashtop Autonomous Endpoint Management (AEM) is an automation-led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. It offers real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and remediation tools.
RemotePC is a software that enables users to remotely access and manage computers from different locations through secure connections. The software supports file transfers, remote printing, and cross-platform access, allowing connectivity between Windows, Mac, Linux, iOS, and Android devices. It offers features for screen sharing, session recording, and multi-user collaboration, making it suitable for remote work, technical support, and accessing resources without physical proximity. RemotePC aims to address business continuity, remote administration, and productivity challenges by providing tools to control and interact with distant devices as needed while maintaining the integrity and privacy of sensitive data through encryption and configurable access permissions.
GoToMyPC is a remote access software that enables users to securely access and control their computers from any location using the internet. The software allows for file transfer, application access, and desktop viewing, facilitating remote work and troubleshooting. It supports encryption protocols to help protect data during remote sessions and features multi-monitor support as well as guest inviting capabilities for temporary access. The software addresses the business need for remote connectivity by providing tools for employees to access office resources and systems outside traditional work environments, supporting flexibility in work arrangements and continuity of operations.
LogMeIn Rescue is an enterprise-grade remote support solution that has powerful in-session features, advanced security capabilities, and ample customization options, to deliver fast, frictionless technical support.
- Instant connection to any mobile device or computer even if it is outside the company infrastructure or corporate network.
-Troubleshoot hardware using end user's smartphone camera
- With system info, scripting and unattended access technicians can identify and solve problems without interrupting employees or if device is not active
- Automatically sync Active Directory users and integrate with your CRM/ITSM
- Create and assign administrators and technicians to specific groups, set up permissions at a granular level, and monitor techs in real time during a session
- Record every session for auditing and compliance, and run the reports you need for full visibility
- Restrict which companies or accounts can give or receive remote support to prevent fraudulent use
RealVNC Connect is a software that enables secure remote access and control of computers from various locations over the internet or private networks. The software provides cross-platform compatibility, allowing users to connect between different operating systems such as Windows, macOS, Linux, Raspberry Pi, and mobile devices. RealVNC Connect facilitates encrypted sessions and supports multi-factor authentication to enhance security. It offers features such as file transfer, session recording, and chat, aiming to support IT teams, service desks, and individuals in providing remote technical assistance or managing devices without physical presence. The software addresses the need for remote troubleshooting, system administration, and collaborative work by allowing users to view and interact with remote desktops as if they were local.
SolarWinds DameWare Remote Support is a software designed to enable IT professionals to remotely manage and troubleshoot Windows, Linux, and macOS systems within an organization. The software offers features such as remote desktop access, system monitoring, Active Directory administration, and secure file transfer. It allows administrators to perform system management tasks including software installation, event log viewing, and device management without requiring end-user interaction. DameWare Remote Support addresses the business problem of maintaining and supporting dispersed computers, helping IT teams reduce downtime and improve efficiency by streamlining remote troubleshooting and support processes.
EV Reach is a remote support and endpoint management software developed by EasyVista. The software enables IT teams to remotely access, control, and troubleshoot devices within an organization. EV Reach provides features such as remote desktop access, automated scripting, file transfer, and session recording to support the management and resolution of technical issues. The software also allows administrators to monitor the status of endpoints, apply patches and updates, and maintain compliance with organizational policies. It is designed to streamline IT support processes, improve efficiency, and reduce downtime associated with device or system problems. EV Reach aims to address common challenges in managing distributed endpoints and supporting users across various environments.
Parallels RAS enables IT to choose simplicity, flexibility, and ease of administration for virtual apps and desktops deployments or VDI. IT management benefits from single-console administration, embedded monitoring data, a sole licensing model that includes 24/7 technical support, as well as simplified secure remote access. Workloads can be sourced from on-premises, private cloud, and/or public cloud, including Microsoft Azure Virtual Desktop; administrators can mix and match workloads to address business and technical needs, such as bursting needs and optimized TCO.
Parallels RAS provides functionality for IT professionals—without complexity.
TeamViewer Tensor is a remote connectivity software designed for enterprise environments, providing secure access, control, and support for devices across multiple platforms including desktops, mobile devices, and servers. It enables organizations to manage remote workforces, deliver IT support, and perform administration tasks without requiring physical presence. The software supports centralized user management, role-based access controls, and enforces compliance with security protocols such as single sign-on and multi-factor authentication. TeamViewer Tensor also includes features for session recording, audit logs, and reporting, assisting organizations in tracking activities and meeting regulatory requirements. This software addresses the need for scalable remote access and support solutions that enhance operational efficiency and maintain security standards in distributed work environments.
ThinLinc is a remote desktop software designed to provide secure and centralized access to Linux desktops and applications for users in various environments. The software supports multiple authentication methods and integrates with existing infrastructure, including directory services. It offers features such as session persistence, multi-factor authentication, and support for a range of client devices including Windows, macOS, Linux, and web browsers. ThinLinc enables remote working, centralized management of desktops, and resource sharing across an organization, aiming to address the challenges of remote access, desktop consolidation, and streamlined administration for Linux operating systems.
Secure Remote Access by Admin By Request is a streamlined solution for managing remote access to servers, workstations, and network devices. Seamlessly integrated into the Admin By Request Zero Trust ecosystem, it offers secure, Just-In-Time (JIT), browser-based connectivity without the need for traditional VPNs or jump servers.
This product is a unique, ‘Triple Play’ remote access solution which includes agentless unattended remote access, external vendor remote access, and remote user support screen share capabilities, all under a single, per-device license with no limitations on concurrent sessions.
Deployable as a cloud service or on-premises, Secure Remote Access leverages Cloudflare tunneling for secure connections. Designed to integrate with common tools, like ServiceNow, it covers all aspects of remote work, complete with screen recording, audit logging, SSO, and MFA - all without complicating infrastructure.
AirDroid Remote Support is a software designed to facilitate remote assistance by enabling real-time device control and guidance for technical support teams. The software allows connection to remote Android and iOS devices, providing features such as screen sharing, voice call support, and visual guidance through gesture overlays and annotation tools. It supports secure connections and session recording, allowing support personnel to diagnose and resolve issues on the user’s device efficiently. The software addresses the business need for minimizing device downtime and improving remote troubleshooting efficiency by enabling direct interaction and communication between support staff and end users without the need for physical presence.
Parallels Secure Workspace enables simplified and secure remote access to RDP-based apps and desktops, as well as internal web apps and files shares, and can be rapidly deployed on-premises or in private or public cloud environments. Zero-trust, single sign-on, and multi-factor authentication initiatives can be securely addressed with Parallels Secure Workspace easy-to-manage gateway. Further, protocol switching, legacy app virtualization, reverse proxy access, and session recording maximize efficiency and system protection while providing a cost-effective solution. Because the user-friendly workspace can be accessed from any browser on any device, IT is relieved of user device touch points.
Secure remote access for IT professionals—without complexity.
Reemo is a software designed to enable secure remote access and control of devices and workstations from various locations. The software provides features such as real-time streaming, multi-platform compatibility, scalability, and optimized performance to facilitate remote operations. It allows users to manage computers, servers, or other endpoints through a browser-based interface, without the need for additional installations on the host device. Reemo software supports session recording, screen sharing, collaboration, and resource management to streamline workflows and address remote work requirements. By offering end-to-end encryption and various authentication options, the software aims to address concerns around data protection and operational security in remote configurations.