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TeamViewer Remote

byTeamViewer
in Remote Desktop Software
4.5

Overview

Product Information on TeamViewer Remote

Updated 13th October 2025

What is TeamViewer Remote?

TeamViewer Remote is a software designed to facilitate remote access, control, and support for devices across various platforms, including Windows, macOS, Linux, iOS, and Android. It enables users to connect securely to remote computers and devices to provide support, transfer files, or collaborate in real time. The software offers features such as session recording, chat functions, remote printing, and device management, supporting both personal and business environments. TeamViewer Remote addresses the business need for reliable remote troubleshooting, maintenance, and collaboration, allowing organizations to manage distributed workforces and IT systems efficiently without requiring physical presence.

TeamViewer Remote Pricing

TeamViewer Remote software uses a subscription-based pricing model with different plans available for individual users, businesses, and enterprises. Pricing tiers generally vary based on the number of licensed users, available features, remote device access, and scale of deployment. Subscriptions can be billed monthly or annually, and users select plans according to usage requirements and functionalities needed.

Overall experience with TeamViewer Remote

Informattion Technology Manager
50M - 250M USD, Manufacturing
FAVORABLE

“Remote Device Management Enhances Efficiency and Security for End-User Support”

5.0
Jul 9, 2025
We use TeamViewer Remote to monitor and support devices remotely and it has been very seamless. It helps us maintain an efficient end-user experience as we are able to troubleshoot and solve problems before they affect our employees. We are also able to update our software remotely without employees having to come to our offices and this has greatly enhanced productivity.
Director of IT Services
<50M USD, Services (non-Government)
CRITICAL

“Slow and buggy application now. Constantly changing things around without informing their customers”

1.0
Sep 10, 2025
Teamviewer was good, they were the leader of remote support software. Since the last couple of years they have made a massive change to their user interface. People who have never used the program for remote support are programming and altering the user interface to HOW THEY think it should look as opposed to asking users. They have brought in a support code method, as opposed to the team viewer ID and password and brought this out without informing their user base about this which was a massive issue. There app is buggy and slow - it's almost like it's likely built on Microsofts PWA (progressive web app) which is a website which pretends it's an app as everytime you click on something you have to wait for it to load unlike the previous version where it was running from your computer and was fast. They constantly need to change settings - recently they added an option that spooks Microsoft windows out - by creating a big warning at the top of the screen "IF YOU DONT KNOW THIS PERSON YOU CAN CLICK HERE TO DISCONNECT" - it might seem innocent enough however the users that are paying teamviewer, that are connecting to people who don't know alot about computers get freaked and and spooked out about this error message, and do you think you can turn it off NO. Someone in a developing country most likely (as team Viewer loves money and i'm sure if it mean saving money they would be hiring from developing countries) has decided that the best way to punish users would be too create these warnings on these remote support sessions, despite us spending thousands of dollars a year on team viewer, that WE are being affected. Team viewer will fall from their throne shortly. There is no way they can continue to dominate this market anymore by the quality and greed of their team.

About Company

Company Description

Updated 8th December 2023

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere. With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity. Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
Göppingen, Germany
Number of employees
1001 - 5000
Website
http://www.teamviewer.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: TeamViewer Remote
Deciding Factors: TeamViewer Remote Vs. Market Average
Performance of TeamViewer Remote Across Market Features

TeamViewer Remote Likes & Dislikes

Like

It has great integration capabilities that ensure a streamlined workflow making it very efficient. It ensures secure transmission of data through end-to-end encryption protocols features hence promoting great security of data and compliance. It also has real-time communication features where users are able to communicate effectively during a support session, hence reducing errors.

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Like

The name Teamviewer - is the only thing to like about this product / service as people are familar with it - but they wont' be the leader for long. They are constantly trying to justify their rising costs by introducing features no one asked for or want. Also, i'll give 5 star for the team, as they are Australian based as opposed to being in a developing country, where at least they can understand you and communicate with you effectively. Their support team are very good especially two staff members that I always deal with.

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Like

It provides me a platform where I can literally log into my system within no time. I find it super easy to use without any extra steps. I can use it on different devices even if they are Windows, MAC and even can use it on mobile which makes it super handy.

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Dislike

I have not experienced any problems with TeamViewer Remote.

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Dislike

- New user interface - New decisions that third world engineers make who never use the product themselves - The greed of the company - the slow user interface

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Dislike

I would some of its recent UI updates confuses me a bit also I wish it could a clear sign regarding someone is recording the session so it could be more transparency.

Read Full Review

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Peer Discussions

TeamViewer Remote Reviews and Ratings

4.5

(1637 Ratings)

Rating Distribution

5 Star
53%
4 Star
43%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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Star Rating
Reviewer Type
Reviewer's Company Size
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Reviewer's Region
Reviewer's Job Function
  • Director of IT Services
    <50M USD
    Services (non-Government)
    Review Source

    Slow and buggy application now. Constantly changing things around without informing their customers

    1.0
    Sep 10, 2025
    Teamviewer was good, they were the leader of remote support software. Since the last couple of years they have made a massive change to their user interface. People who have never used the program for remote support are programming and altering the user interface to HOW THEY think it should look as opposed to asking users. They have brought in a support code method, as opposed to the team viewer ID and password and brought this out without informing their user base about this which was a massive issue. There app is buggy and slow - it's almost like it's likely built on Microsofts PWA (progressive web app) which is a website which pretends it's an app as everytime you click on something you have to wait for it to load unlike the previous version where it was running from your computer and was fast. They constantly need to change settings - recently they added an option that spooks Microsoft windows out - by creating a big warning at the top of the screen "IF YOU DONT KNOW THIS PERSON YOU CAN CLICK HERE TO DISCONNECT" - it might seem innocent enough however the users that are paying teamviewer, that are connecting to people who don't know alot about computers get freaked and and spooked out about this error message, and do you think you can turn it off NO. Someone in a developing country most likely (as team Viewer loves money and i'm sure if it mean saving money they would be hiring from developing countries) has decided that the best way to punish users would be too create these warnings on these remote support sessions, despite us spending thousands of dollars a year on team viewer, that WE are being affected. Team viewer will fall from their throne shortly. There is no way they can continue to dominate this market anymore by the quality and greed of their team.
  • Assistant Director Of Enrollment Center
    <50M USD
    Services (non-Government)
    Review Source

    File Transfers Are Fast and Secure With Remote Desktop Access Capabilities

    4.0
    Jul 24, 2025
    The speed of file transfer between different devices is super fast and the data is secure and inaccessible from any third person. I can even access my desktop, which is the most handy thing. I can also record the session which helps me in long duration sessions.
  • Digital Marketing Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Remote System Access Enhances Collaboration and Cuts Operational Costs Effectively

    5.0
    Jul 31, 2025
    TeamViewer Remote has been a seamless tool in ensuring access and support to our teams and systems remotely from anywhere. Through this tool we have been able to increase productivity as we are able to troubleshoot any issues with our remote systems, hence our teams do not waste time coming to the offices. It also helps us cut on costs as there is no need to travel to the offices for assistance.
  • Informattion Technology Manager
    50M-1B USD
    Manufacturing
    Review Source

    Remote Device Management Enhances Efficiency and Security for End-User Support

    5.0
    Jul 9, 2025
    We use TeamViewer Remote to monitor and support devices remotely and it has been very seamless. It helps us maintain an efficient end-user experience as we are able to troubleshoot and solve problems before they affect our employees. We are also able to update our software remotely without employees having to come to our offices and this has greatly enhanced productivity.
  • EXECUTIVE DIRECTOR OF COMMUNICATIONS AND
    Gov't/PS/Ed
    Education
    Review Source

    TeamViewer Remote Offers Stable Cross-Platform Support With Secure Connections

    4.0
    Dec 17, 2025
    TeamViewer Remote has a pretty stable service which helps me a lot in transferring files from one pc to another also when ever I need remote support I can use it. It works absolutely fine across different operating systems without causing any issues.
...
Showing Result 1-5 of 1638

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