SolarWinds DameWare Remote Support Alternatives

4.2(19 Ratings)

Remote Desktop Software

Considering alternatives to SolarWinds DameWare Remote Support? See what this market SolarWinds DameWare Remote Support users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how SolarWinds DameWare Remote Support compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. TeamViewer Remote

4.5

I have been using TeamViewer products for over a decade now. The product set has gone from strength to strength.Read all insights and reviews for TeamViewer Remote

Where SolarWinds DameWare Remote Support Scored Higher

Easier to integrate and deploy

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2. Zoho Assist

4.6

My experience with Zoho Assist has been good. It's a simple and reliable tool for remote support that helps me connect with others quickly and securely while the interface could be more modern and some features require higher plans but it still gets the job done well.Read all insights and reviews for Zoho Assist

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3. AnyDesk

4.5

Empezamos a usar Anydesk en la pandemia y nos ayudó a la hora de conectar con equipos de clientes que necesitaban por aquel entonces conectar con equipos de la oficina desde casa. Hoy en día seguimos usándolo para clientes que necesitan esas conexiones remotas de forma rápida y sencilla.Read all insights and reviews for AnyDesk

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4. BeyondTrust Remote Support

4.6

During our migration project over the past two months, I found BeyondTrust Remote Support very helpful in my work as a business analyst. I liked that I could securely access different systems without going through several logins or waiting for IT support. This let me check settings, confirm user access, and review how things were working in real time, which kept the project moving without delays. My experience with this was above my expectations, especially during crucial moments of our project. It made system checks and coordination with the India and Philippines team a lot easier. We are able to cut down on downtime during testing, and gave me confidence that everything was done in a safe and secure way before signing off, and hand over the system to business operations. BT Remote support really helped me a lot in my project.Read all insights and reviews for BeyondTrust Remote Support

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5. LogMeIn Resolve

4.4

I have submitted some issues I have experienced with the helpdesk and have not had the best service. Updates to my issue were slow and inconsistent, but when I DID receive a response, I was nagged to provide feedback within 24 hours. If I didn't, I was informed my ticket would be closed. It felt odd that the support team wasn't held to as high an SLA as the customer. Read all insights and reviews for LogMeIn Resolve

Where SolarWinds DameWare Remote Support Scored Higher

Easier to integrate and deploy
Better evaluation and contracting

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6. ISL Online

4.8

la herramienta me ha permitido dar un soporte técnico remoto a mis equipos de cómputo que permite en casi el total de las atenciones remotas que sigan operando y no detener la productividad Read all insights and reviews for ISL Online

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7. Splashtop

4.8

My team uses Splashtop SOS to support end users who are encountering tech issues on both institutionally owned and personal devices.Read all insights and reviews for Splashtop

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8. RemotePC

4.6

With RemotePC, our company employees can work remotely thanks to ease of accessing work computers from anywhere and any device securely. In addition, getting assistance remotely, copying/sharing files, and troubleshooting/configuring apps is easy. It ensures efficiency while saving time. Read all insights and reviews for RemotePC

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