SolarWinds DameWare Remote Support Alternatives

4.2(20 Ratings)

Remote Desktop Software

Considering alternatives to SolarWinds DameWare Remote Support? See what this market SolarWinds DameWare Remote Support users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how SolarWinds DameWare Remote Support compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. TeamViewer Remote

4.5

TeamViewer Remote made my experience good as it has built in option of chat and voice which makes the communication much clear and helpful also it works great on my mobile, window and on Mac.Read all insights and reviews for TeamViewer Remote

Where SolarWinds DameWare Remote Support Scored Higher

Easier to integrate and deploy

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2. Zoho Assist

4.6

A simple, robust & easily deployable remote & assistance product. Zoho assist is my "go to" for remote access support tools Read all insights and reviews for Zoho Assist

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3. AnyDesk

4.5

I have been working in the IT industry for the past 10 years and have worked hands on multiple remote access tools but among all these AnyDesk stands out as one the user friendly and efficient tool which is being used in my organization AnyDesk tool allows you to get quick remote access to any system worldwide just using a simple session key. Its Web-Based and Application-Based interface tool which makes remote session quick once access is taken credentials can be securely saved and which eliminates the request for permission repeatdeatly which helps to increase the prodcutivity For instance, one of the users in my organization has an issue with "Production Software" and he wasn't physically near the system previously, I have remote access to his machine, I was able to take remote access of his machine immediately without any additional approval and troubleshoot the issue and also shared my screen through the Anydesk Mobile application allowing him to overview the troubleshooting steps. In Another instance similar issue arise on another machine, As Anydesk has recording session feature through that recording session I perfromed the same troubleshooting steps which reduced my time to resolve the issue fast. Overall Anydesk has helped us in saving time, providing effective support and allows us to handle the issue quickly without any interruption. Read all insights and reviews for AnyDesk

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4. BeyondTrust Remote Support

4.6

During our migration project over the past two months, I found BeyondTrust Remote Support very helpful in my work as a business analyst. I liked that I could securely access different systems without going through several logins or waiting for IT support. This let me check settings, confirm user access, and review how things were working in real time, which kept the project moving without delays. My experience with this was above my expectations, especially during crucial moments of our project. It made system checks and coordination with the India and Philippines team a lot easier. We are able to cut down on downtime during testing, and gave me confidence that everything was done in a safe and secure way before signing off, and hand over the system to business operations. BT Remote support really helped me a lot in my project.Read all insights and reviews for BeyondTrust Remote Support

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5. LogMeIn Resolve

4.4

We use LogMeIn Resolve for it makes resolving IT issues remotely easy. From device management to smooth remote support this tool has it all and is bulletproof secure. In addition, our IT team can work remotely yet offers best IT support to ensure productivity isn't affected whenever we suffer IT issues. Read all insights and reviews for LogMeIn Resolve

Where SolarWinds DameWare Remote Support Scored Higher

Easier to integrate and deploy
Better evaluation and contracting

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6. ISL Online

4.8

The usage is simple and efficient, and meets our user's expectations to make our work easier.Read all insights and reviews for ISL Online

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7. Splashtop

4.8

Splashtop is a great remote desktop solution that is simple and easy to use.Read all insights and reviews for Splashtop

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8. RemotePC

4.6

With RemotePC, our company employees can work remotely thanks to ease of accessing work computers from anywhere and any device securely. In addition, getting assistance remotely, copying/sharing files, and troubleshooting/configuring apps is easy. It ensures efficiency while saving time. Read all insights and reviews for RemotePC

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