AI in CSP Customer and Business Operations Reviews and Ratings

I have been trying out Microsoft 365 Copilot and must say that this is quite an assistive product to help people enhance their productivity. Particularly in automation and AI related capabilities, it has been quite helpful with suggestions and even creation. I found that there is a little learning curve to get down to what it can really do. On the whole, it has been quite good in terms of user experience. However, this tool will sometimes need fine tuning in order to make sure the information it returns is accurate and relevant.

This is a great tool that empowers different businesses in their various fields. In our case, it has helped in many ways as follows: It has led to a collaborative environment as teams, stakeholders and professionals seamlessly work together to achieve the set goals. This is due to the fact that it has effectively facilitated insights sharing and collaboration both of which build a data driven collaboration culture. Second, it has resulted in scalability whereby it scales to accommodate growing data sets since it is designed to handle large-scale data projects. It also helps with computation needs which renders it a reliable solution for analytics initiatives. Thirdly, it is very cost effective as it provides comprehensive machine learning and data suite tools in a single platform. Thus, it helps with resource optimization as well as cost management. Another advantage gained from using this product is that it prioritizes data security and compliance with the set industry regulations and standards due to its inclusion of audit trails and data access controls to ensure that it safeguards sensitive data. In addition, it easily integrates with a wide range of databases, IBM services and other data sources, which enables firms to operate with their current data ecosystems whose ripple effect is productivity and efficiency enhancement.

My overall experience with AmplifAI has been great. It has greatly enhanced team productivity. It has reduced the time it takes for employee training while enhancing the quality. It also helped in cost savings as it is 40% cheaper as compared to the previous product used by us while being better in all domains from it. It is seamless to use and simply the best tool out there in the market.

Lucidya is a great tool to analyze customer feedback from various sources such as reviews, social media, and surveys. The interface provides a range of tools to track trends and identify patterns to understand customer behavior.

My experience with Amdocs AI & Data Platform has been highly positive. The platform's ability to integrate data from multiple sources into a unified real-time data source has significantly enhanced our decision-making process. Its cloud-native and modular design offers scalability and flexibility, allying well with our evolving business needs

AISWare AI2 Edge is powerful Platform designed to operate on edge computing environment, bringing AI capabilities closer to data source. It's particularly beneficial in scenarios where real-time processing, reduced latency and offline capabilities are critical. By enabling faster decision-making at the edge, it reduces the need for constant cloud Commnication saving bandwidth and improving data security.

As a Tech Mahindra Integration and Consulting partner, we have helped deploy Tech Mahindra's BlueMarble Unified CRM solutions for our Retail Clients. Our Experience working with the Pre-sales, Solutions and Delivery teams was Excellent. All the teams are highly professional and knowledgeable. Project planning and implementation were executed adhering to the timelines and promised outcome. The customer business landscape and technological landscape was a challenge and having their presence in multiple countries makes it more complex. Solution Architects and the implementation team patiently understand the problem by interacting with all the stakeholders, bringing them on to the common forum and devising the solution accurately. This product has helped our clients to enhance their customer experience and enhance their operational excellence.

This tool really helps in managing the customers and retaining them for a long time. As in today's scenario customers switch the brand very quickly and if we are not in continuous connect with the customer, we won't be able to retain him for long. And here this Digital lifecycle manager comes in role which play a substantial role in managing and retaining the customers.

Advantages: The platform provides a comprehensive suite of services for the entire model training process,including data cleaning,data annotation,model training(supporting various training methods),model evaluation,deployment of inference services, and operational management of model services. It covers the full life cycle management of model development. Disadvantages: Due to the high level of professionalism of the platform, there is a relatively high threshold for usage.

Normal experience, it could meet expectations.It is easy to learn.

My experience with hypersense has been absolutely fantastic.its solutions, results,responsiveness,customer support , and user-friendly interface are all simply the best. Hypersense makes processes faster and more efficient by using its features to automate machine learning. it has a variety of tools for data analysis, model building, and deployment, which can make your work much easier. Customer support is also excellent, and whenever you need help, its available for you. It assists in everything from fraud detection to business growth. Overall, Hypersense helps a lot with decision-making and processing data across various departments. I would recommend it to anyone looking to grow their business on a large scale.

This was a great product that really helped our company grow!!

It is a good tool which focuses on assisting service customers in digital services monetization and business transformation into a digital service marketplace while empowering individuals to independently serve, engage and manage.

Unlock enhanced user management and maximise revenue with AI Driven insights,personlized offers and proactive retention strategies, and elevate customer experience.

Zsmart Digital BSS is a well-regarded business support system suit, developed by ZTEsoft , that focused on streamlining and optimizing telecommunication operation and customer experience management. 1.Scalability and Flexibility- The Platform is highly scalable making it suitable for both large operators and smaller, regional players. it can handle millions of subscribers, and its modular architectures allows operators to add or customize features as needed. 2.Support and Documentation- 1) Zsmart Digital BSS is backed by strong technical support from ZTE corporation which is critical for troubleshooting and ensuring smooth operations. 2). ZTE offers comprehensive documentation and training program, which are helpful in enabling teams to leverage the platform effectively.

Etiya offers a robust platform tailored to improve user experience.

Scalability, customization, integration and omnichannel experience are good while complexity of using it, costs and customization limitations are weakness

I have used this product to implement it with one of my clients. It's way to revolutionize the Telecom Billing process

Very satisfied, but when comes to support part still we required world class level.