AI in CSP Customer and Business Operations Reviews and Ratings

My experience with Microsoft365 Copilot has been positive; the integration of AI and Microsoft 365 suit into to our team's daily workflows has significantly increased productivity, creativity, and overall team efficiency and is incredibly user-friendly. This has directly contributed to our ability to meet project deadlines faster and with higher quality outputs. Tasks that once required manual effort, such as data analysis and content creation, are now streamlined with Microsoft 365 Copilot, allowing our team to focus on strategic initiatives, reducing our operational overhead, and enabling teams to allocate resources to areas that drive growth. Copilot's ability to understand and generate contextually relevant has also improved our communication and project documentation. Microsoft 365 Copilot has become an indispensable tool, empowering our small team to achieve more with less, it has helped us in scaling our operations and pursuing goals in various business tasks without the need for expanding our team size.

Wipro Holmes has been an effective and robust solution in helping is improve productivity in our organization. The tool has provided us with a load of features including cognitive process automation all thanks to AI. Scalability has been possible to meet productivity demands.

My experience with Lucidya product has been great, i am using one of their product for managing digital channels, there AI models helped us in managing interactions from different channels and languages and reduce time and manpower as our resources were limited.

AmplifAI has made a significant impact on driving forward our performance metrics. It has allowed my organization to improve efficiency by eliminating the need for multiple tools.

Drive into IBM Watson- a user-friendly AI wonderland. It adapts effortlessly, mastering healthcare, finance and more. Conversational, intuitive and always evolving. Top-notch customer ensures a smooth support ride. While may price may give pause, it's an investment propelling into the AI future. Watson, the maestro in the symphony of AI, reshaping the data journey. Embrace the experience.

Excellent experience. I would recommend it. Great solution for cloud infrastructure. Market leader, great amount of tools and features and excellent customer support and post sale assistance. Super fast hosting service, specifically for apps.

My personal experience working on responsible AI has been quite positive. Throughput the process, I Have witnessed their dedication to ethical AI development, transparency and accountability firsthand. I appreciate their tailored approach, which addresses specific ethical concern, while also aligning with our business objectives.

AWS personalise has been a game changer for us. One of our client is a budding health tech startup and we are building smart EMRs for them. We wanted to add some recommendation / assistive engine to assist doctors in decision making. Luckily we had the patients medical record, thanks to ABDM. And we then got AWS personalize to get our work done faster and cost-effectively.

As a user, my experience with CCI have been transformative. It has allowed us to focus on customizing call flows and omnichannel contact center service for our clients' customers without getting bogged down into navigating the underlying telephony infrastructure & obstacles.

Overall, the results generated using AWS Sagemaker were excellent, especially the ease of use to set it up to apply, experiment and train specific model variations required to support our use case was top notch. My engineers we're already familiar with it and were able to set it up initially in our sandbox very quickly and efficiently. Additionally, the support we received from the AWS engineering team for trouble shooting on how to optimize and run ensemble models using the Triton server was very helpful in assisting us in the design and application modifications.

It is a good tool which focuses on assisting service customers in digital services monetization and business transformation into a digital service marketplace while empowering individuals to independently serve, engage and manage.

Whale Cloud Digital Marketing Cloud has been a game changer for our firm as it provides every marketer with the right tools to create, manage and deliver relevant content across various channels and at scale. It therefore helped our brand marketers and customers with a one-stop digital marketing operational solution. A critical benefit of this product to our firm is its multi-channel touch-point management that helped connect users in every way by ensuring efficiency of content distribution while reducing the cost of content adaptation. It was a nice choice partnering with this product.

team is professional, they talk only facts and insights that are required to help you more in gathering customer insight and thier views about your products.

MindTitan products and services is helping businesses harness the power of artificial intelligence to drive innovation, improve decision making, and achieve competitive advantage in respective industries. By combining expertise in AI technologies with a focus on delivering tailored solutions, MindTitan enable businesses to thrive in an increasingly data driven world.

Accenture Advanced Customer Engagement transformed the way we interacted and engaged with our customers. Through the use of AI, we managed to personalize the customer experience by bringing together systems, services, field forces and data for daily customer interactions. In addition, it helped us dive into intelligent customer engagement whereby our customers could interact with us through social media and other communication channels. By using this software, our interactions with our customers were streamlined and meeting their needs became easy.

Best Gen-AI based tool which has enabled CX teams in our organization to produce great product and program designs which reduce go to market time significantly

Using Accenture Intelligent Network Operations has enabled our firm to attain accelerated transformations to a digital platform firm. This has resulted in customer-centric approach and use of Eco-system values and agile data-driven culture. The Intelligent Network Operations allows CSP to transform our current operating model to a digital platform firm which allowed us to provide effective value to our customers (as mentioned earlier) resulting in customer satisfaction, improved organization growth and enhanced outcome.

Takes the process of customer interviews, market research, and user behaviour into one neat package. This is a really valuable tool to help us bring our product to market

Is the number 1 platform in the market of TELECOs in south america. Amdocs offers robust customer management solutions tailored to diverse business needs, enhacing customer experience.

the solution helps me in personalizing marketing content for the target audience we have; it integrates with the existing marketing technology stack we had;