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Backup as a Service

Backup as a Service Reviews and Ratings

What is Backup as a Service?

BaaS vendors deliver data protection as a service by hosting the backup software and the primary backup repository in privately operated or public cloud data centers. The backup infrastructure, including backup software and backup servers and storage, is managed by the BaaS vendor. Customers are still responsible for implementing backup policies and performing recovery tasks, but are not responsible for the day-to-day maintenance and operation of the backup system.

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Product Listings

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Logo of CrashPlan

CrashPlan

By CrashPlan

4.3
(183 Ratings)

CrashPlan is a software designed for continuous backup and data protection. It enables automatic and secure backup of business data across endpoints, supporting diverse operating systems including Windows, macOS, and Linux. The software offers features such as file versioning, incremental backups, and data restoration, ensuring that files can be recovered in case of accidental deletion, hardware failure, or ransomware attacks. CrashPlan utilizes encryption during data transfer and storage to safeguard information, and provides configurable settings for retention policies and storage locations. It addresses business requirements for persistent data accessibility and compliance by allowing administrators central control over backup schedules and user permissions. By focusing on endpoint backup, CrashPlan helps organizations maintain data continuity, minimize risk of data loss, and support data governance practices.

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Logo of Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud

By Acronis

4.6
(103 Ratings)
customers choice 2025

Acronis Cyber Protect Cloud is a software designed to provide integrated data protection and cybersecurity for businesses. It combines backup, disaster recovery, next-generation anti-malware, cybersecurity, and endpoint management in one platform. The software aims to prevent data loss, ensure business continuity, and safeguard systems against cyber threats. Features include automated backups, active protection against ransomware, vulnerability assessments, patch management, and secure file sync and share. The software is used to address challenges related to data protection, compliance, and recovery from cyber incidents, enabling organizations to manage and secure devices and data from a single console.

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Druva Data Security Cloud

By Druva

4.8
(99 Ratings)
customers choice 2025

Druva Data Security Cloud is a software that provides cloud-based data protection and management for enterprise environments. It offers backup, archival, disaster recovery, and compliance capabilities across endpoints, servers, databases, cloud workloads, and SaaS applications. The software enables organizations to centralize data governance and automate backup processes while facilitating secure access, monitoring, and audit trails. It addresses the business need for minimizing data loss risks and ensuring data availability, retention, and regulatory compliance. The software leverages deduplication and scalable architecture to optimize storage and performance in multi-cloud and hybrid environments. Organizations use the software to mitigate risks associated with data breaches and downtime.

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AvePoint Confidence Platform

By AvePoint

4.5
(79 Ratings)

AvePoint Confidence Platform is a software designed to facilitate the management, protection, and governance of collaboration data across cloud-based environments such as Microsoft 365, Google Workspace, and Salesforce. The software provides solutions for data migration, backup and recovery, records management, and compliance with regulatory standards. It helps organizations safeguard sensitive information, automate administrative tasks, and maintain access controls for users and content. The software also offers features to monitor usage, optimize storage, enforce retention policies, and enable auditing of user activities to support risk management and transparency in collaborative platforms. Its integrated approach addresses challenges related to data protection, lifecycle management, and regulatory compliance for enterprise workloads.

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Veeam Data Cloud for Microsoft 365

By Veeam

4.5
(67 Ratings)

Veeam Data Cloud for Microsoft 365 provides unified, future-ready data protection for Microsoft 365 and Entra ID in a single, modern SaaS solution. Designed for organizations of all sizes, Veeam safeguards your critical Microsoft 365 workloads—including Exchange, SharePoint, OneDrive, Teams, and Entra ID—against cyber threats, accidental deletions, retention policy gaps, and misconfigurations.

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Keepit

By Keepit

4.7
(62 Ratings)

Keepit offers comprehensive SaaS data protection for companies with data stored in the cloud. Keepit protects data including Microsoft 365, Microsoft EntraID (formerly Azure AD), Google, Salesforce and more. The company focuses on the effective backup, management, and safeguarding of SaaS data on a large scale. The principal objective of Keepit is to shield cloud data, thereby mitigating the risk of data loss. The company's platform is easy to set up and incorporates advanced restore options for rapid retrieval of historic data. Keepit's platform is compatible with any Cloud Workload and enables data retention on user-defined terms ranging from one year to indefinitely. Notably, it is equipped with data indexing and search features to provide users with a holistic view of their data.

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Commvault Cloud

By Commvault

4.5
(56 Ratings)

Commvault Cloud is a software designed to facilitate data protection, backup, recovery, and management across multiple environments including cloud, on-premises, and hybrid infrastructures. The software provides centralized control for managing workloads and automates data security and compliance tasks. It enables organizations to safeguard their data assets, mitigate risks related to data loss or breaches, and address business continuity requirements. Commvault Cloud software supports integration with major cloud platforms and virtualization solutions, offering scalable capabilities for data storage optimization, disaster recovery, and ransomware protection. The software addresses the business need for ensuring data availability, enhancing operational resilience, and streamlining information governance.

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Rubrik Security Cloud

By Rubrik

4.5
(32 Ratings)

Rubrik Security Cloud is a software platform designed to provide data security, backup, and recovery across cloud, SaaS, and on-premises environments. The software automates data protection processes, enabling organizations to manage ransomware recovery, sensitive data discovery, and cyber threat detection for structured and unstructured data. Rubrik Security Cloud supports policy-driven backups, providing point-in-time recovery and long-term retention while facilitating compliance and regulatory requirements. It delivers centralized management and reporting tools to monitor data risk and streamline incident response, helping organizations minimize data loss and downtime in the event of cyber incidents and operational disruptions.

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Backup & Recover

By Salesforce (Own)

4.4
(28 Ratings)

Backup & Recover is a software designed to safeguard and restore SaaS data for enterprises. The software automatically creates backups of critical business information stored within cloud platforms, enabling organizations to recover and maintain data integrity in the event of accidental deletion, corruption, or ransomware attacks. It offers features such as granular recovery, which allows organizations to restore specific records or entire objects, as well as audit capabilities to track data modifications. Backup & Recover addresses challenges related to data loss and compliance by ensuring information is retrievable and securely maintained, supporting organizations in managing risk and maintaining operational continuity.

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SpinOne

By Spin.AI

4.4
(20 Ratings)

SpinOne, the all-in-one SaaS security platform for mission-critical SaaS apps, protects SaaS data for Google Workspace, Microsoft 365, Salesforce, and Slack. SpinOne provides SaaS security posture management (SSPM), SaaS data loss protection and data leak prevention (DLP), SaaS ransomware detection and response, and SaaS backup and recovery to enhance cyber resilience, streamline security operations, and reduce security costs.

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Cove Data Protection

By N-able

4.5
(18 Ratings)

Cove Data Protection is a software designed to deliver cloud-first backup and recovery capabilities for servers, workstations, and Microsoft 365 data. The software provides automated backups, data retention management, and encryption to help safeguard data against loss or unauthorized access. Its centralized management console enables administrators to oversee backup status, schedule protection tasks, and restore data efficiently across distributed environments. Cove Data Protection addresses business needs related to operational continuity, compliance requirements, and disaster recovery by supporting rapid data restoration and minimizing downtime in case of hardware failure, deletion, or ransomware attacks.

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Logo of Datto Unified Continuity

Datto Unified Continuity

By Kaseya

4.3
(18 Ratings)

Datto Unified Continuity is a software that provides data protection and business continuity solutions for organizations. The software is designed to safeguard critical business data through features such as automated backup, instant restoration, and cloud-based recovery. It enables businesses to minimize downtime by facilitating rapid data recovery in the event of hardware failures, accidental deletions, ransomware attacks, or other disruptions. The software supports integration with both physical and virtual environments, and allows users to manage backups across multiple locations from a centralized platform. By offering Disaster Recovery as a Service capabilities, Datto Unified Continuity addresses the need for organizations to maintain access to essential information and systems, ensuring operational resilience in the face of unforeseen challenges.

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Logo of Arcserve Cloud Direct

Arcserve Cloud Direct

By Arcserve

4.5
(13 Ratings)

Arcserve Cloud Direct is a fully managed, direct-to-cloud backup solution that eliminates the need for local backup servers or appliances at each site. It enables organizations to protect physical and virtual servers by backing up data directly to Arcserve Cloud, ensuring rapid recovery from data loss, ransomware, or disasters. With features like instant failover, failback, flexible recovery options (including granular file restores or full system recovery), and centralized management, Cloud Direct provides secure, scalable, and reliable data protection for distributed environments with built-in security, and compliance support. Arcserve Cloud Direct features centralized, web-based management for simplified administration, along with automated backup scheduling.

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Logo of AnyBackup

AnyBackup

By AISHU

4.3
(11 Ratings)

AnyBackup is a software designed to provide data backup, disaster recovery, and data protection for various enterprise environments. The software supports backup and recovery for physical servers, virtual machines, databases, and cloud workloads. It offers features such as automated scheduling, deduplication, encryption, and centralized management to help organizations ensure data availability and continuity. AnyBackup addresses the business problem of data loss and operational downtime by enabling reliable backup processes and rapid recovery options, thereby assisting organizations in maintaining data integrity and meeting regulatory compliance requirements.

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Logo of Cohesity DataProtect

Cohesity DataProtect

By Cohesity

4.5
(11 Ratings)

Cohesity DataProtect is software designed for comprehensive data backup and recovery across various environments including on-premises, cloud, and hybrid infrastructures. The software supports the protection and management of virtual machines, databases, files, containers, and SaaS workloads. It enables policy-based automation for backup, fast restoration, and orchestration of disaster recovery processes. By consolidating data silos, the software streamlines operations and reduces complexity associated with multiple point products. Cohesity DataProtect addresses business needs for reliable data protection, rapid recovery from disruptions, and secure management of sensitive information while supporting regulatory compliance requirements through features such as encryption, data immutability, and audit logging.

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Logo of Spanning

Spanning

By Kaseya

4.4
(10 Ratings)

Spanning is a software that provides data backup and recovery capabilities for cloud applications such as Microsoft 365, Google Workspace, and Salesforce. It enables automated daily backups of emails, files, contacts, calendars, and other critical data stored within supported platforms, offering point-in-time restoration and secure encryption to help ensure business continuity in the event of accidental deletion or data loss. The software addresses challenges related to data protection, compliance requirements, and quick restoration of information, allowing organizations to maintain access to essential data and minimize downtime associated with cloud service interruptions or user errors.

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Logo of Clumio

Clumio

By Commvault

4.4
(9 Ratings)

Clumio is a backup and recovery solution that helps public cloud customers build resilience into their applications, data lakes, and sensitive information. Serverless, air gapped and immutable by design, Clumio helps organizations recover instantly from ransomware and operational disruptions, automate data compliance, and optimize storage costs.

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Logo of GitProtect

GitProtect

By Xopero Software

4.3
(9 Ratings)

GitProtect is a software designed to provide comprehensive backup and disaster recovery solutions for repositories stored within Git environments. It automates the protection of data hosted on platforms such as GitHub, GitLab, and Bitbucket by offering scheduled backups, versioning, encryption, and fast restoration features. The software aims to secure source code, metadata, and related assets against data loss, accidental deletion, and ransomware threats while ensuring business continuity. GitProtect supports both cloud and on-premises deployments, enables centralized management, and provides detailed reporting and auditing to support compliance requirements. It addresses the business problem of safeguarding intellectual property and development work from infrastructure failures and user errors.

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Logo of OpenDrives Atlas

OpenDrives Atlas

By OpenDrives

4.3
(6 Ratings)

OpenDrives Atlas is a software designed to manage and optimize data storage workflows for enterprises. The software provides users with the ability to orchestrate storage resources, automate data movement, and monitor system performance through a centralized management interface. Atlas supports integration with cloud and on-premises environments, enabling hybrid data workflows and facilitating scalability. Key features include data protection, replication, snapshot management, and support for multiple protocols such as SMB, NFS, and S3. The software addresses challenges related to efficient data access, storage utilization, and operational visibility, helping organizations streamline complex workflows and enhance storage infrastructure efficiency.

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Logo of OpenText Server Backup

OpenText Server Backup

By OpenText (Carbonite)

4
(6 Ratings)

OpenText Server Backup is a software designed to facilitate the backup and recovery of server data for business environments. This software supports automated and scheduled backups of critical files, databases, and entire systems, aiming to help organizations safeguard information against data loss due to hardware failure, accidental deletion, or cyber incidents. OpenText Server Backup offers features such as secure data encryption during transfer and storage, remote access to backed-up data, and customizable restore options to recover files, folders, or entire servers as needed. The software is intended to address the business need for data protection, continuity, and compliance with data retention policies, serving as a solution for maintaining the integrity and availability of organizational information assets in diverse IT environments.

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Features of Backup as a Service

Updated March 2025

Optional Features:

  • Security: Encryption of backup data is standard. However, some vendors also offer bring your own key and encryption key rotation. In addition, the backup data is stored in the vendor’s security context so that a security breach at the customer’s site doesn’t allow the attacker to delete or corrupt backups.

  • Storage: Bring your own storage (BYOS), vendor-hosted data center, multiple cloud target options and data tiering to lower costs for customers.

  • Vaults: Some vendors offer immutable secure vault solutions for its backup copies of on-premises or public cloud data. These solutions provide immutability, air-gapping and recovery assurance for protected data.

  • Add-on services: Some vendors offer additional services such as e-discovery, archiving, security scanning of backups for embedded malware, ransomware anomaly detection, sensitive data scanning and generative AI (GenAI) data access.

  • Self-service: Some BaaS vendors offer self-service restore capability for clients to perform recovery actions without having to first contact the BaaS vendor for assistance.

  • Reporting: BaaS vendors provide some type of dashboard to track backup activity, success/failure of backup jobs, storage consumption and cost. Some vendors offer advanced reporting as part of their BaaS solution, such as customizable detailed reports, data and backup analytics and visualizations, predictive analysis, capacity planning, and metadata analysis.

  • Local backup copy: Cloud or vendor-managed data centers are a convenient location for backup data; however, mass restores can be slow. To address this problem, many BaaS vendors support storing more recent copies of backup on local storage at the customer site.

  • Initial full backup: Many BaaS vendors can accelerate the initial full backup to the cloud data center. This can be performed by physically shipping external hard drives to the BaaS vendor, or by leveraging the bulk data transfer services of the public cloud provider.

Gartner Research

Market Guide for Backup as a Service
Gartner Peer Insights 'Voice of the Customer': Backup as a Service

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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