Customer Success Management Platforms Reviews and Ratings

What are Customer Success Management Platforms?

Customer success management (CSM) platforms are SaaS solutions typically used by B2B organizations selling subscription-based solutions to guide life cycle interactions and provide visibility into account health. CSM platforms help customer success and account-facing teams to achieve customer retention and growth objectives. They provide the ability to define and execute...
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Product Listings

Products 1 - 20 of 28
ChurnZero is the platform and partner for customer success, dedicated to helping subscription businesses grow and succeed at scale. ChurnZero’s customer success software provides automation, in-app communication, health scoring, actionable reporting, revenue forecasting, and Customer...
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Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value...
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Gainsight focuses on assisting companies in achieving sustainable growth through its state-of-the-art platform. This platform comprises four main tools - Gainsight CS, PX, DH, and Customer Education, designed to aid customer success, product, and community...
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Velaris is a comprehensive Customer Success Platform designed to automate processes, centralize data, and enhance communication, helping businesses manage customer relationships effectively and efficiently. With Velaris, Customer Success teams can understand their customers, streamline their...
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Totango is an enterprise focused on offering a Composable Customer Success platform. The platform, based on a modular foundation and ingrained best practices, is designed to adapt and grow in line with the evolving business...
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Planhat is a comprehensive platform that addresses the business concern of managing customer relations and analyzing data to enhance customer success and expand customer lifetime value. The firm, founded in Stockholm, Sweden in 2015, serves...
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Gainsight focuses on assisting companies in achieving sustainable growth through its state-of-the-art platform. This platform comprises four main tools - Gainsight CS, PX, DH, and Customer Education, designed to aid customer success, product, and community...
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Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and...
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ClientSuccess is transforming the approach of Software as a Service (SaaS) companies to maintain, sustain, and expand their current customer base. Their primary function involves assisting these firms in actively managing customer relationships, evaluating customer...
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Staircase AI is a company dedicated to delivering a Customer Analytics platform designed to aid Revenue leaders in enhancing their Net Revenue Retention (NRR). The primary function of its artificial intelligence system is to combine...
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Account Planner

By DemandFarm

DemandFarm is a company that aims to change the landscape of Account Planning. The focus is on facilitating the process of account tracking, developing upsell and cross-sell approaches, and enhancing relationship mapping using digital tools....
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Akita

By Akita

Akita operates as a Customer Success Management platform, committed to encouraging the growth and retention of businesses' customer base. The company's strength lies in integrating cloud-based software-as-a-service applications used by businesses and compiling data instantaneously....
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AppEQ.ai

By AppEQ

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Catalyst

By Catalyst Software

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CentraHub CRM

By CentraHub

CentraHub is a vendor of digital transformation solutions. The company offers business process automation suites, CRM, HCM, and Studio platforms, which are all geared towards facilitating the transformation of different business landscapes. Originating from a...
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Churn360

By Kovai.co

Kovai.co is an enterprise software company specializing in business-oriented hardware and software systems. Its range of business software products encompasses a variety of sectors including Microsoft BizTalk and Azure Serverless platforms, as well as knowledge...
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Cloud Coach

By Cloud Coach

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Cust

By Cust

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