Integrated HR Service Management Solutions Reviews and Ratings
What is Integrated HR Service Management Solutions?
Integrated HR service management (IHRSM) solutions provide holistic platforms to manage physical and/or virtual HR shared services operations and communications. They also deliver “content in context” to employees and managers in support of employee-related processes, policies and programs. Typical capabilities are:
- Employee and manager content delivery via a portal (This could also extend to a dedicated HR portal that combines the content delivery with the other functionalities mentioned in this list.)
- Content knowledge bases
- Digital HR document management
- Business process management (BPM) tools
- Case ticketing and routing
- Service-level agreement (SLA) monitoring
- Employee relations support
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ServiceNow's cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile.
Cegid operates as a global provider of cloud business management solutions across various sectors, including finance, human resources, accounting, retail, and entrepreneurship. The company's robust full-cloud business model is aimed at enabling businesses of all sizes to speed up their digital transformation processes on local and worldwide scales. Its business approach blends a futuristic outlook and pragmatism, grounded in strong innovative capacity, new technologies expertise, and a thorough understanding of regulations and compliance. Cegid operates on a global scale with 4,400 employees, delivering its solutions across 130 countries. The company is guided by its CEO, Pascal Houillon, who assumed the role in March 2017.
SAP is a company that aims to improve operational efficiency worldwide. The primary focus is on helping customers optimize their business operations. SAP develops innovative solutions to support this objective. The company plays a crucial role in transforming industries by fostering opportunity and equality on a global scale. By collaborating with customers and partners, SAP is capable of making substantial changes across various industries, supporting the growth and development of economies and societies.
Leena AI is a corporate-focused technology entity that has built an AI-powered work assistant. The primary aim involves leveraging advanced language models to facilitate improved efficiency in enterprise operations worldwide. The company's proprietary language model, WorkLM, offers predictive text generation that, in turn, encourages enhanced accuracy and swift task completion. The augmenting capability of WorkLM has a pivotal role in boosting productivity in the business landscape. Furthermore, Leena AI's robust integration feature supports the effortless synchronization with various applications commonly utilized within businesses. The company's technological provisions are well-accepted across the globe with multiple sectors leveraging their assistance. Leena AI, established in 2018, extends its support in over hundred languages catering to the needs of millions.
ESCRIBA specializes in advanced software solutions combining generative AI and no- and low-code technology to drive intelligent digitalization. The ESCRIBA ECAP platform and GenAI Workbench optimize and digitize data- and document-intensive processes.
The ECAP HR Service Manager (HRSM) digitizes HR processes, integrating seamlessly with systems like SAP, SuccessFactors, and Workday to automate data handling and eliminate redundancies. HRSM offers tools for managing HR incidents, generating legally compliant documents, and securely storing files while ensuring regulatory compliance. Its customizable self-service portal simplifies employee requests, and its BPMN2 process designer enables workflow automation and adaptation. Integrated analytics and GenAI capabilities provide actionable insights, enhancing process efficiency.
With over 25 years of expertise, ESCRIBA delivers trusted solutions to organizations worldwide, including clients in the DAX40, MDAX, Fortune Global 500.
UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.
Hyland provides unified content, process and application intelligence solutions that help organizations unlock insights and fuel innovation.
Infor is a developer of business cloud software, with an emphasis on specific industries such as industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. It aims to provides complete software solutions tailored to these industries, focusing on sustainable operational advantages, faster value realization and security. Infor produces enterprise applications and services designed to meet critical business needs. It also boasts a sizeable workforce and a customer base that extends to over 60,000 organizations across more than 175 countries.
WTW specializes in delivering insight-led, data-oriented solutions in people, risk, and capital sectors. With a combination of global perspective and local knowledge, WTW aims to refine strategies, bolster organizational resilience, inspire employees, and improve overall performance across 140 countries and markets.
Brightmine is a global provider of people data, analytics and insight. For more than two decades, Brightmine (formerly XpertHR) continues to help HR leaders navigate the evolving world of work through a combination of critical workforce data, AI-enabled technology and HR expertise.
Neocase® is a company that concentrates on providing a comprehensive SaaS platform designed to simplify HR service delivery. By mechanizing HR service delivery, Neocase® aims to expedite the ROI cycle, reduce costs associated with implementation, and improve productivity through process automation and workflow efficiency. The company's digital platform encompasses numerous features such as collaborative case management, business process automation, electronic document management, personalized knowledge base, self-service portal and analytics. It has been built with cloud technology while its solutions readily integrate with core HR platforms to provide a seamless user experience and automation. Neocase® is utilized across various geographic locations and has proven beneficial in different industries.
Applaud is the HR-focused, employee-led solution for the world of work, enabling global enterprises to deliver more intuitive and rewarding employee experiences.
Creating HR service delivery tech from an employee point-of-view, Applaud puts the employee at the center of their everyday world of work, with direct access and personalized control, helping HR do more for their people.
HR Acuity is a software solution focused on bringing standardization and consistency to the handling of employee-related incidents and proceedings. Through their comprehensive and web-based platform, the company's primary objective lies in effective management of employee relations and risk mitigation. Integrating the expertise of human resource professionals, HR Acuity devises strategies and offers a flexible digital framework to handle varying organizational circumstances. Its central technology proposition is a Software as a Service (SaaS) that enhances the transparency, analysis, and tracking of workplace issues. Thus, the company aims to bridge gaps in risk management within firms via strategically designed operations in employee relations management.
Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure presents functionalities to facilitate the transition of workloads from on-site systems to the cloud, and vice versa, as well as between different clouds. Oracle's cloud software applications provide modern tools designed to support sustainable growth and resilience in businesses. Tools developed by Oracle are used by a wide range of users including nonprofit organizations and businesses of various sizes, to aid in operations like supply chain streamlining, human resource management, financial planning and connecting data and global users. Apart from business solutions, Oracle's technology also aids in tasks ranging from government defense to scientific and medical research.
Deloitte is a multinational entity that incorporates several independent firms on a global scale, each one serving their clients' growth and success areas. The main aim is to provide sound and professional guidance resulting in their clients emerging as the frontrunners of their respective domains. The parent entity, Deloitte Touche Tohmatsu Limited, is the overseer of this vast network of member firms spread worldwide, though each firm retains its legal autonomy. The diversity of the talent housed in Deloitte is channelized to deliver optimal solutions tailored to their clients' specific needs. The onus is put on businesses and individuals to seek professional advice before making decisions affecting their financials. Deloitte's offerings are general and do not serve as professional advice targeted for unique cases. Their ultimate goal is to utilize the wealth of knowledge at disposal for the betterment of their clients and the collective society, resulting in a robust organization.
Neocase® is a company that concentrates on providing a comprehensive SaaS platform designed to simplify HR service delivery. By mechanizing HR service delivery, Neocase® aims to expedite the ROI cycle, reduce costs associated with implementation, and improve productivity through process automation and workflow efficiency. The company's digital platform encompasses numerous features such as collaborative case management, business process automation, electronic document management, personalized knowledge base, self-service portal and analytics. It has been built with cloud technology while its solutions readily integrate with core HR platforms to provide a seamless user experience and automation. Neocase® is utilized across various geographic locations and has proven beneficial in different industries.
EasyVista is an IT software provider of end-to-end IT solutions including service management, remote support, IT monitoring, and self-healing technologies. EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their IT service, support, and IT operations. Today, EasyVista helps over 3,000+ companies around the world to accelerate digital transformation, empower leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.
Quidgest, founded in 1988, is a global technology company of Portuguese origin, contributing to the technology industry by focusing on modeling and automatic generation of software. Central to its operations is Genio, a model-driven generative AI platform. This integral tool enables Quidgest to generate complex, urgently required and specific systems. These systems, adaptable, scalable and compatible with various technologies such as web, cloud and mobile, are built to offer continuous evolution. The main business problem Quidgest mitigates is the need for digital solutions in large organizations, with a focus on governments, multinational corporates, and global multilateral institutions. Its solutions align with their digital strategies.
Vivantio is a provider of service management software for both internal, and external facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.
By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth.
Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.