Critical Start - A Great Addition to Your Security Team

Managed Detection and Response

Critical Start Managed Detection and Response Services

What do you like most about the product or service?

What do you dislike most about the product or service?

Lessons Learned

Why did you purchase this product or service?

What were the key factors that drove your decision?

Which other vendors did you consider in your evaluation?

Evaluation & Contracting

Planning & Transition

Delivery & Execution

Service Capabilities

In which country(s) did your deployment take place?

Additional Context

Critical Start has been great to work with since we signed up with them over three years ago.  They have helped manage our alerts, tune out the vast majority of false positives, and added a 24/7 capability we would not be able to afford to have in-house.  They keep adding functionality to their web platform and mobile application to make it easier to use and to provide more reporting information.  We purchased our XDR product before selecting Critical Start as a service provider and they have never once tried to get us to change products.

IT Security Engineer

Critical Start

Critical Start provides a great service and helps keep our assets and users safe. 

Fantastic Partner Exceeds Previous Service Provider Expectations

Critical Start Managed Detection and Response Services review in Managed Detection and Response