Gartner defines the workplace experience (WEX) application market as a discrete application or well-defined module, designed to enhance an employee’s interaction with the corporate workplace/office. These applications help workers plan their days in the office by facilitating the booking of individual desks, collaborative workspaces and workplace amenities such as parking or lockers. They offer capabilities that empower workers by making it easier to establish a workplace schedule, navigate the office and find their colleagues. WEX applications offer AI/ML-driven analytics that provide workers with personalized recommendations and workplace managers with insights to optimize their offerings.
WEX applications address several key business challenges related to modern office environments. These tools are designed to optimize space utilization and enhance employee experience.
Device integration: Offer prebuilt integrations with smart IoT hardware that support utilization sensing using ambient intelligence (e.g., smart badging, desk sensors, smart lockers, room sensors, desk and room displays for check-in, lighting or temperature controls, smart furniture, digital signage displays and desk-occupied sensors), etc.
Wayfinding: Offer, at a minimum, a visual representation of floor plans and allow workers to find other people within a space.
AI: Offer AI capabilities in one or more of the following areas — intelligent recommendations or nudges, generative AI (GenAI) chat assistants, agentic AI workflow automation, predictive analytics, AI-driven insights and reporting, and/or AI governance and transparency.
Space management: Offer conversion of standard floorplan formats, including JPEG/PNG, PDF, DWG: Drawing (file format developed by Autodesk for AutoCAD), DXF: Drawing Exchange Format, and/or IMDF: Indoor Mapping Data Format, to allow space administration. WEX applications must support rules for space booking, the management of permanent and bookable spaces, and the ability to reject or restrict space usage due to set rules, permissions, or other criteria.
Reservations: Offer desk booking, room booking, and at least one other resource booking type, such as parking or shared spaces (e.g., kitchen/theater/wellness room). Must allow filtering of bookable resources by attributes (e.g., space capacity, location, technology present). Administrators/delegates must be allowed to book on behalf of others and offer no-show cancellations.
Prebuilt integrations: Offer prebuilt integrations with integrated workplace management systems (IWMS), identity and access management (IAM), HR systems and/or physical security systems. Bidirectional calendar integration with Microsoft Exchange must also be supported.
User interface: Offer a browser-based interface and a discrete mobile app available in the app store for iOS and/or Android operating systems.
Work planning: Offer features that allow employees to preplan in-office days, view others’ in-office schedules, and enable administrators, delegates, and/or managers to create schedules for in-office time/activity.
YAROOMS is a comprehensive workplace management platform that offers a suite of tools, including desk and room booking, hybrid work planning, AI workplace assistant, digital signage, visitor management, and workplace CO2 tracking. Built with ease of use and efficiency in mind, YAROOMS is adaptable to businesses of all sizes, providing a seamless experience for both employees and administrators. Organizations leveraging YAROOMS workplace management platform report significant savings on real estate costs and employee time, improved scheduling efficiency, and enhanced employee satisfaction. By streamlining workplace logistics, YAROOMS empowers businesses to create a smarter, more dynamic, and cost-effective work environment.
Envoy Workplace is a software designed to support workplace management by streamlining processes such as employee scheduling, visitor registration, desk booking, and space utilization tracking. The software enables organizations to manage employee onsite and remote presence, monitor meeting room usage, and optimize office resources. Through real-time dashboards and analytics, Envoy Workplace provides insights into workspace occupancy and trends, supporting decisions about space allocation and facility operations. The software also integrates with access control and communication tools to enhance security and coordination within office environments, aiming to address the business need for flexible and efficient workspace management.
Accruent EMS helps enterprises and higher education institutions simplify workplace and campus scheduling by centralizing room booking, desk booking, classroom and exam scheduling, event management, shared resource scheduling, and space utilization reporting in one system. EMS supports flexible work and connected campus experiences with mobile booking, custom reports, video conferencing integrations such as Microsoft Teams and Zoom, and integrations with workplace hardware and software systems like Outlook, signage, HVAC, lighting controls, and AV equipment. It is designed for organizations that need scalable scheduling, analytics, and operational visibility across multiple locations, buildings, or campuses.
Eptura Engage (Condeco) is a software solution for employee experience, collaboration, and workspace scheduling. It streamlines people, services, and space management, optimizing hybrid work environments for smarter, more efficient collaboration. Leveraging AI, it finds workspaces, simplifies reservations, and optimizes resource use with natural language commands. Integration with Microsoft 365 lets you view in-office schedules, book desks, and boost productivity through Outlook, Teams, and the Mobile Booking App. Track space usage for private offices, meeting rooms, and desks, and easily add visitors and services to reservations. The system automatically finds new rooms if meetings are rescheduled. Automated check-in uses badge swipe data at access control systems to track presence and check employees into reserved spaces. Sensor technology automates check-ins, releases unoccupied bookings, and generates walk-in bookings.
OfficeSpace is a software designed to facilitate workplace management by offering tools for space planning, move management, and resource booking. The software provides real-time visibility into office layouts and enables organizations to optimize space usage, track occupancy, and manage desk assignments. OfficeSpace assists teams in handling seating arrangements, wayfinding, and workplace requests, while incorporating features to automate administrative tasks related to facilities management. By streamlining the coordination of workspace allocation and asset tracking, the software aims to address operational challenges associated with dynamic office environments and supports organizations in adapting their workplace strategy.
Zoom Workplace is a software designed to facilitate collaboration and communication among distributed teams within organizations. It integrates video conferencing, team chat, mail, calendar, and scheduling tools to support workflows and streamline daily operations. The software enables users to conduct virtual meetings, send messages, manage schedules, and share files within the same platform. Zoom Workplace aims to improve productivity by centralizing access to essential workplace tools and reducing reliance on multiple separate applications. It offers features such as meeting recording, breakout rooms, whiteboarding, and calendar integration to support various business needs, including remote work, project coordination, and internal communication.
Appspace brings employee communications and workplace operations together in one platform, so employees can stay informed and manage their day in the same place. From intranet and mobile updates to digital signage, space reservation, visitor management, and wayfinding, Appspace supports the full workplace experience across both digital and physical spaces. With one system connecting it all, organizations can reduce tool sprawl, improve operations, and keep everyone in the know – wherever work happens.
Eptura Workplace is a cloud-based integrated workplace management solution designed to help organizations optimize space, streamline moves, and support hybrid work. It puts workplace experience at the center by connecting people, places, and data to create a frictionless environment. Built to work with the technology you already use, it also positions your workplace to leverage emerging trends like IoT sensors and AI. With tools for desk and room booking, visitor management, service requests, and real-time analytics, Eptura Workplace drives efficiency and reduces costs. Seamless integrations with Microsoft 365 and Teams enable flexible scheduling, data-driven decisions, and an enhanced employee experience—all in one unified platform.
Robin is workplace management software that gives employees what they need and workplace teams the data to back every decision. Desk booking, meeting room scheduling, visitor management, workplace services and space analytics come together in one platform.
Robin integrates with the calendar systems your team already uses, making it easy to reserve a desk, book a room or coordinate in-office days without adding friction to anyone's workflow. Space planning gets easier too, with trusted utilization insights and collaborative features that help you update and optimize your office.
Hybrid work changed the office. Robin makes sure your office stays ahead.
ServiceNow Workplace Service Delivery is a software designed to streamline and automate workplace operations by providing a unified platform for facilities and workplace management. The software offers features such as space reservation, visitor management, workplace maintenance, and service requests, enabling organizations to optimize space utilization and coordinate services for employees and visitors. It assists businesses in centralizing workplace-related tasks, improving communication between facilities teams and users, and supporting a flexible work environment. ServiceNow Workplace Service Delivery addresses common challenges such as tracking resource usage, ensuring workplace readiness, and simplifying service interactions within physical office spaces.
22Miles is a software focused on digital signage and interactive wayfinding solutions. It enables organizations to create, manage, and display multimedia content across various screens and devices. The software offers features such as drag-and-drop content creation, real-time data integration, multi-location management, and mobile wayfinding capabilities. It supports operations in environments like corporate offices, campuses, healthcare, transportation, and hospitality by streamlining communication, enhancing visitor experiences, and assisting with navigation. 22Miles addresses business needs for dynamic information sharing, interactive guidance, and centralized management of display networks, aiming to improve organizational efficiency and audience engagement through adaptable digital display platforms.
deskbird is a workplace management software designed to help organizations coordinate hybrid work environments. The software offers features that enable booking of desks, rooms, and parking spaces, while providing insights into workspace utilization. deskbird supports integration with calendar and communication platforms, streamlining scheduling and collaboration. It offers an overview of occupancy and attendance, assisting companies in optimizing office resources and planning. The software aims to address challenges related to flexible office arrangements by simplifying resource allocation and promoting efficient use of space, supporting organizations in adapting to new work models.
Korbyt Anywhere is a software designed to facilitate workplace communications and digital signage management across various platforms. The software enables organizations to create, manage, and distribute content to digital screens, desktops, and mobile devices, helping streamline internal communications and information sharing among employees. It includes tools for interactive directories, emergency alerts, wayfinding, and real-time data integration, allowing businesses to centralize content administration. The software addresses communication challenges by offering content scheduling, targeting, and analytics features, helping organizations deliver timely and relevant information to specific audiences within the workplace environment.
Modo Workplace is a software designed to facilitate campus and workplace communication, engagement, and experience management. The software enables organizations to create customized mobile applications that support employee and student interaction, facility navigation, resource access, scheduling, and community building within corporate and academic environments. Modo Workplace integrates with enterprise systems to streamline access to digital services such as room reservations, event information, and building directories. The software is intended to address business challenges related to distributed workforces, hybrid environments, and evolving workspace needs by consolidating multiple tools and resources into a unified platform, enhancing operational efficiency and collaboration across organizations.
Nibol is a software designed to facilitate the management of workplaces, hybrid offices, and flexible work environments. The software enables organizations to oversee desk and meeting room bookings, manage office occupancy, and optimize space utilization. It provides features for coordinating remote and in-office teams, scheduling resources, and maintaining secure access to office locations. Nibol assists businesses in adapting to flexible work arrangements by offering centralized tools for space reservation, visitor management, and usage analytics, thereby addressing operational challenges related to space efficiency and employee collaboration.
Yeastar Workplace is a software designed to streamline office management by integrating room booking, desk management, and visitor management functionalities. The software enables organizations to optimize workspace utilization, schedule meetings, and monitor room availability in real-time. It offers features for managing hot desking, coordinating meeting spaces, and handling visitor check-in processes. The software addresses business challenges related to inefficient resource allocation, workspace coordination, and visitor tracking while providing analytics to support data-driven decisions. Yeastar Workplace is compatible with various hardware and third-party calendars, enhancing interoperability and supporting flexible work environments within organizations.
Bookker is a software designed to manage and optimize the use of workplace resources such as meeting rooms, workstations, parking spaces, and common areas. The software enables organizations to streamline the reservation process, allowing employees to book spaces in advance or on demand. Bookker provides real-time availability information and integrates with existing systems to improve operational efficiency and space utilization. It offers reporting and analytics features to help organizations understand occupancy trends and make data-driven decisions for resource planning. The software addresses challenges related to workspace management by providing tools to reduce scheduling conflicts and support flexible working arrangements.
CXAI is a Nasdaq-listed enterprise AI platform that powers employee experiences. Headquartered in the San Francisco Bay Area with innovation hubs in Toronto and Manila, CXAI combines Agentic AI, Spatial Intelligence, and Enterprise Integration to deliver intelligent, human-centered workplace experiences for global organizations.
We help enterprises create seamless, personalized employee experiences that connect offices, remote teams, and global locations into one intelligent workplace ecosystem - driving engagement, productivity, and a sense of belonging at scale.
Our platform brings together data, workplace insights, and automation to deliver experiences that are adaptive, engaging, and easy to scale - one platform to unify and elevate the employee journey.
Enlighted is a software designed to provide intelligent building management solutions by utilizing sensor-based technology to gather real-time data on occupancy, environmental conditions, and lighting usage. The software enables organizations to optimize energy consumption, enhance space utilization, and improve workplace efficiency through data-driven insights and automated controls. By integrating with building systems, Enlighted addresses the need for cost-effective energy management and flexible workspace planning, helping businesses streamline facility operations and support sustainability goals. The software supports analytics on lighting, HVAC, and asset tracking, contributing to more informed decisions regarding resource utilization and building maintenance.