Name: 1up
Rating: 4.9 (13 reviews)

Overview

Product Information on 1up

Updated 27th October 2025

What is 1up?

1up.ai is an AI-powered knowledge automation platform designed for sales and product teams. It ingests internal company sources (website, Google Drive, Confluence, etc.) and instantly provides answers to customer questions, RFPs and security questionnaires. The tool integrates with collaboration apps like Slack, Microsoft Teams and Google Chat so reps can ask questions right where they work. It emphasizes enterprise grade security (data encryption, SOC2-type compliance) and focuses on accuracy by pulling from trusted internal knowledge rather than generic public models.

Overall experience with 1up

Business Development Associate

50M - 250M USD, Software

FAVORABLE

“Outstanding support, reliable AI, and our trusted partner. 1Up just works.”

5.0

Nov 25, 2025

Our experience with 1Up has been excellent from day one. The platform is easy to use, the AI suggestions are accurate, and the search function finds the right answer in seconds, which keeps our team moving. We rely on 1Up to draft responses, standardize messaging, and it consistently raises the quality of our work while reducing rework.

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CRITICAL

About Company

Company Description

1up, based in New York City, is an AI-powered software provider specializing in responses to sales inquiries, Security Questionnaires, Due Diligence Questionnaires (DDQs), and Request For Proposal (RFP) submissions. 1up enables organizations to shorten their deal cycles and maintain accuracy across all customer-facing responses.

Company Details

Company type

Private

Year Founded

2025

Head office location

New York City, United States

Number of employees

11 - 50

Annual Revenue

<50M USD

Website

https://1up.ai

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Reviewer Insights for: 1up

Performance of 1up Across Market Features

1up Likes & Dislikes

We appreciate their high level of support and responsiveness when we have issues. We also appreciate the steady product improvements and clear roadmap. 1Up has become a trusted part of our daily workflow, helping us turn knowledge into polished output faster and with more confidence.

The customer service is exceptional. You can chat in-product and have an answer in minutes. I once started a support session and my ask was on the product roadmap 10 minutes later! The automating of questionnaires saves a lot of time on a 1st draft. It's good at finding content I may not have known existed and the related sources helps understand where the response was generated from. The ask 1up functionality is also nice for 1-off questions. The application has a good level of tunability without having too many knobs & dials to be overwhelming or get ourselves in trouble.

The interface is intuitive and easy to learn. Collaboration on RFPs is effortless and keeps everyone aligned. support is reponsive and always provides clear guidance.

I wouldn't say there is anything that we dislike about 1Up. The only thing I would change would be to integrate more of a ChatGPT like function that helps write long-form narrative RFP responses.

Tends to be common to most genAI applications, especially if we include a lot of content (especially website scraping), but related sources tends to have a lot of sources for most responses, some don't always seem relevant. Can be hard to tell how it came up with a particular response.

No major issues to mention. A bit more customization in certain areas, but nothing that affects everyday use.

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1up Reviews and Ratings

Recommended Gartner Insights

Market Guide for RFP Response Management Applications

50M-1B USD

Software

Review Source

Outstanding support, reliable AI, and our trusted partner. 1Up just works.

Director of Sales

10B+ USD

Banking

Easy to deal with and great support

Nov 10, 2025

1up is easy to deal with and very responsive across the board

A smooth and efficient platform that makes teamwork easy

Nov 26, 2025

My overall experience with 1up has been excellent. The platform is easy to use, very reliable, and noticeably improves efficiency in day-to-day work. Getting started was simple, and the support team has been consistently responsive and helpful.

Chief Sales Officer

IT Services

Responsive Team and Easy Interface Lead to Noticeable Time Savings for Users

Oct 22, 2025

Easy to use. Team is highly responsive. Saves us a lot of time. They are continuing to improve the product with updates.

Sales Manager

Intuitive Platform Enables Efficient Questionnaire Loading and RFP Completion

Jan 12, 2026

Amazing, extremely intuitive and responsive product. We are able to use the platform or Chrome extension to quickly and easily get our questionnaires loaded. The team is very involved, responsive and loves feedback; this is a user-friendly product.