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Logo of 1up

1up

by1up
in RFP Response Management Applications
4.9

Overview

Product Information on 1up

Updated 27th October 2025

What is 1up?

1up.ai is an AI-powered knowledge automation platform designed for sales and product teams. It ingests internal company sources (website, Google Drive, Confluence, etc.) and instantly provides answers to customer questions, RFPs and security questionnaires. The tool integrates with collaboration apps like Slack, Microsoft Teams and Google Chat so reps can ask questions right where they work. It emphasizes enterprise grade security (data encryption, SOC2-type compliance) and focuses on accuracy by pulling from trusted internal knowledge rather than generic public models.

1up Pricing

1up.ai offers tiered plans that vary by the number of admin users, yearly questionnaire capacity, and file-storage limits. All plans come with the core knowledge-automation platform, while higher tiers unlock more users and workloads. A custom Enterprise option handles large teams and heavy use-cases, with advanced add-ons like a self-service "Trust Hub."

Overall experience with 1up

Business Development Associate
50M - 250M USD, Software
FAVORABLE

“Outstanding support, reliable AI, and our trusted partner. 1Up just works.”

5.0
Nov 25, 2025
Our experience with 1Up has been excellent from day one. The platform is easy to use, the AI suggestions are accurate, and the search function finds the right answer in seconds, which keeps our team moving. We rely on 1Up to draft responses, standardize messaging, and it consistently raises the quality of our work while reducing rework.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 21st July 2025

1up, based in New York City, is an AI-powered software provider specializing in responses to sales inquiries, Security Questionnaires, Due Diligence Questionnaires (DDQs), and Request For Proposal (RFP) submissions. 1up enables organizations to shorten their deal cycles and maintain accuracy across all customer-facing responses.

Company Details

Updated 21st July 2025
Company type
Private
Year Founded
2025
Head office location
New York City, United States
Number of employees
11 - 50
Annual Revenue
<50M USD
Website
https://1up.ai

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

1up Reviews and Ratings

4.9

(13 Ratings)

Rating Distribution

5 Star
92%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

4.8

Service & Support

4.9

Product Capabilities

4.5

Filter Reviews
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  • Business Development Associate
    50M-1B USD
    Software
    Review Source

    Outstanding support, reliable AI, and our trusted partner. 1Up just works.

    5.0
    Nov 25, 2025
    Our experience with 1Up has been excellent from day one. The platform is easy to use, the AI suggestions are accurate, and the search function finds the right answer in seconds, which keeps our team moving. We rely on 1Up to draft responses, standardize messaging, and it consistently raises the quality of our work while reducing rework.
  • Sales Manager
    50M-1B USD
    IT Services
    Review Source

    Intuitive Platform Enables Efficient Questionnaire Loading and RFP Completion

    5.0
    Jan 12, 2026
    Amazing, extremely intuitive and responsive product. We are able to use the platform or Chrome extension to quickly and easily get our questionnaires loaded. The team is very involved, responsive and loves feedback; this is a user-friendly product.
  • Business Development Associate
    50M-1B USD
    Software
    Review Source

    A smooth and efficient platform that makes teamwork easy

    5.0
    Nov 26, 2025
    My overall experience with 1up has been excellent. The platform is easy to use, very reliable, and noticeably improves efficiency in day-to-day work. Getting started was simple, and the support team has been consistently responsive and helpful.
  • Director of Sales
    10B+ USD
    Banking
    Review Source

    Easy to deal with and great support

    5.0
    Nov 10, 2025
    1up is easy to deal with and very responsive across the board
  • Chief Sales Officer
    <50M USD
    IT Services
    Review Source

    Responsive Team and Easy Interface Lead to Noticeable Time Savings for Users

    5.0
    Oct 22, 2025
    Easy to use. Team is highly responsive. Saves us a lot of time. They are continuing to improve the product with updates.
Showing Result 1-5 of 13

Recommended Gartner Insights

  • Market Guide for RFP Response Management Applications
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Reviewer Insights for: 1up
Performance of 1up Across Market Features

1up Likes & Dislikes

Like

We appreciate their high level of support and responsiveness when we have issues. We also appreciate the steady product improvements and clear roadmap. 1Up has become a trusted part of our daily workflow, helping us turn knowledge into polished output faster and with more confidence.

Like

This gets our RFP and questionnaires completed fast & efficiently!

Like

The interface is intuitive and easy to learn. Collaboration on RFPs is effortless and keeps everyone aligned. support is reponsive and always provides clear guidance.

Dislike

I wouldn't say there is anything that we dislike about 1Up. The only thing I would change would be to integrate more of a ChatGPT like function that helps write long-form narrative RFP responses.

Dislike

NA

Dislike

No major issues to mention. A bit more customization in certain areas, but nothing that affects everyday use.