Overview
Product Information on 1up
What is 1up?
1up Pricing
Overall experience with 1up
“Outstanding support, reliable AI, and our trusted partner. 1Up just works.”
About Company
Company Description
1up, based in New York City, is an AI-powered software provider specializing in responses to sales inquiries, Security Questionnaires, Due Diligence Questionnaires (DDQs), and Request For Proposal (RFP) submissions. 1up enables organizations to shorten their deal cycles and maintain accuracy across all customer-facing responses.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: 1up
Performance of 1up Across Market Features
1up Likes & Dislikes
We appreciate their high level of support and responsiveness when we have issues. We also appreciate the steady product improvements and clear roadmap. 1Up has become a trusted part of our daily workflow, helping us turn knowledge into polished output faster and with more confidence.
The customer service is exceptional. You can chat in-product and have an answer in minutes. I once started a support session and my ask was on the product roadmap 10 minutes later! The automating of questionnaires saves a lot of time on a 1st draft. It's good at finding content I may not have known existed and the related sources helps understand where the response was generated from. The ask 1up functionality is also nice for 1-off questions. The application has a good level of tunability without having too many knobs & dials to be overwhelming or get ourselves in trouble.
The interface is intuitive and easy to learn. Collaboration on RFPs is effortless and keeps everyone aligned. support is reponsive and always provides clear guidance.
I wouldn't say there is anything that we dislike about 1Up. The only thing I would change would be to integrate more of a ChatGPT like function that helps write long-form narrative RFP responses.
Tends to be common to most genAI applications, especially if we include a lot of content (especially website scraping), but related sources tends to have a lot of sources for most responses, some don't always seem relevant. Can be hard to tell how it came up with a particular response.
No major issues to mention. A bit more customization in certain areas, but nothing that affects everyday use.
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1up Reviews and Ratings
- Business Development Associate50M-1B USDSoftwareReview Source
Outstanding support, reliable AI, and our trusted partner. 1Up just works.
Our experience with 1Up has been excellent from day one. The platform is easy to use, the AI suggestions are accurate, and the search function finds the right answer in seconds, which keeps our team moving. We rely on 1Up to draft responses, standardize messaging, and it consistently raises the quality of our work while reducing rework. - Director of Sales10B+ USDBankingReview Source
Easy to deal with and great support
1up is easy to deal with and very responsive across the board - Business Development Associate50M-1B USDSoftwareReview Source
A smooth and efficient platform that makes teamwork easy
My overall experience with 1up has been excellent. The platform is easy to use, very reliable, and noticeably improves efficiency in day-to-day work. Getting started was simple, and the support team has been consistently responsive and helpful. - Chief Sales Officer<50M USDIT ServicesReview Source
Responsive Team and Easy Interface Lead to Noticeable Time Savings for Users
Easy to use. Team is highly responsive. Saves us a lot of time. They are continuing to improve the product with updates. - Sales Manager50M-1B USDIT ServicesReview Source
Intuitive Platform Enables Efficient Questionnaire Loading and RFP Completion
Amazing, extremely intuitive and responsive product. We are able to use the platform or Chrome extension to quickly and easily get our questionnaires loaded. The team is very involved, responsive and loves feedback; this is a user-friendly product.