Name: Responsive
Rating: 4.2 (55 reviews)

Overview

Product Information on Responsive

Updated 8th April 2026

What is Responsive?

Responsive is a software designed for managing and automating responses to requests for proposals (RFPs), security questionnaires, and due diligence inquiries. The software streamlines the process of gathering, organizing, and reusing information across multiple teams within an organization, helping to reduce manual effort and improve the accuracy of responses. It offers features such as collaboration tools, content libraries, workflow automation, analytics, and integration with other business platforms to facilitate efficient response management. Responsive addresses the challenge of maintaining consistency and speed in handling information requests from clients, partners, and regulatory bodies, enabling organizations to meet deadlines and maintain quality in their submissions.

Overall experience with Responsive

Audit Associate

50M - 250M USD, IT Services

FAVORABLE

“Powerful, customisable system that needs careful setup to avoid wasted time”

4.0

Oct 29, 2025

It took a while to set up a meeting with the CSM, but when I did it was useful. My role is to set up a new content management strategy and revise all 1200 existing Q&As. The tool is useful, and I could see fairly quickly how it should be set up (and where my team when wrong the first time, leading to so much mess) but I didn't find the 'timesaving' tools to be much use. ie deduplication, copy and merge. It just didn't find duplications beyond 'exact' duplicates, so I ended up doing a lot of it manually which was time consuming.

CHANNEL SALES DIRECTOR

3B - 10B USD, Software

CRITICAL

“Users Prefer Team Collaboration But Find Interface Unfriendly And AI Weak”

3.0

Aug 15, 2025

Enhancements to user interface is required, week AI features

About Company

Company Description

Responsive, formerly known as RFPIO, specializes in strategic response management software with a global reach. The primary task is to redefine the way organizations share critical information and exchange it. Through continual product innovation and a focus on customer success, Responsive assists businesses in boosting growth, managing risk, and enhancing the employee experience. The company utilizes intelligent technologies to manage complex information requests such as RFPs, RFIs, VSQs, DDQs, and other risk assessments with accuracy and speed. By automating the completion of documents, spreadsheets, and questionnaires, Responsive enables frontline teams to deliver efficient responses. It also supports collaboration with stakeholders, process improvement through data insights, and ready access to approved content across widely used business applications.

Company Details

Company type

Private

Year Founded

2016

Head office location

Frisco, United States

Number of employees

501 - 1000

Website

https://www.responsive.io/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Responsive

Deciding Factors: Responsive Vs. Market Average

Performance of Responsive Across Market Features

Responsive Likes & Dislikes

I like the structure, how you can use a range of strategies in your content management, all customised to your own needs. Customisation is everything.

team collaboration

It's easy to navigate after applying filters

The time it takes to set it up. We had 1200 items already in there, and clearly it hadn't been set up well as I have had to go through all of them. I wanted this to be a bit more seamless - helping me find duplicates more easily than it did. As it stood, I had to do that all manually, which was time consuming. Self inflicted as we didn't set it up well from the start, but time consuming all the same. I'd like to be able to 'keep' the original items after they were merged. I was working as a consultant so I needed to have a record of what I changed, what I deleted. I tended up update one and move duplicates to another collection, so there was a record. This meant I couldn't use 'merge' functionality. Anyway, just another consumer of time. Some kind of history of each update would have been great for this. I found 'sections' annoying - they only seemed to relate to projects, yet they appeared in the menu when I was updating the library. This was annoying as they didn't seem to have any relevance at all to the library.

Lack of AI feature, user interface is not freindly

AI Response section in the Content Library is affecting the page loading time as well as the answer generated by the AI often provide wrong product answer.

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Peer Discussions

Responsive Reviews and Ratings

4.2

(55 Ratings)

Rating Distribution

5 Star: 33%
4 Star: 58%
3 Star: 9%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.3

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Audit Associate
50M-1B USD
IT Services
Review Source
Powerful, customisable system that needs careful setup to avoid wasted time
4.0
Oct 29, 2025
It took a while to set up a meeting with the CSM, but when I did it was useful. My role is to set up a new content management strategy and revise all 1200 existing Q&As. The tool is useful, and I could see fairly quickly how it should be set up (and where my team when wrong the first time, leading to so much mess) but I didn't find the 'timesaving' tools to be much use. ie deduplication, copy and merge. It just didn't find duplications beyond 'exact' duplicates, so I ended up doing a lot of it manually which was time consuming.
MARKETING ASSOCIATE
1B-10B USD
Banking
Review Source
Easy Navigation and Lightweight Use Amid Concerns About AI Content Accuracy
4.0
Feb 20, 2026
It's a good product which is light in use though improvement is needed in AI part
Sales Manager
50M-1B USD
Manufacturing
Review Source
Responsive Platform Offers Structured RFP Submission and Receives Mixed User Feedback
5.0
Oct 29, 2025
Product is very user friendly, fast and structured. Multiple options, provides better user experience, especially with RFIs.
Data Analyst
<50M USD
IT Services
Review Source
Powerful Workflow feature but Needs Polishing
4.0
Aug 20, 2025
Responsive has been a solid addition to our RFP response process. The platform significantly improves our workflow efficiency and the UI is intuitive for both new and experienced team members
CHANNEL SALES DIRECTOR
1B-10B USD
Software
Review Source
Users Prefer Team Collaboration But Find Interface Unfriendly And AI Weak
3.0
Aug 15, 2025
Enhancements to user interface is required, week AI features

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Recommended Gartner Insights

Market Guide for RFP Response Management Applications