Overview
Product Information on Accruent EMS
Updated 13th October 2025
What is Accruent EMS?
Accruent EMS Pricing
Overall experience with Accruent EMS
Creative Manager
<50M USD, MiscellaneousFAVORABLE
“EMS is a greate software, but need additional features”
Pros:
User friendly.
It is great to connecting a people at work around.
Can any one easily learn the technologies.
Can achieve the goals to connect a more people and sharing the events under one roof.
Events can easily handle.
Cons:
In my point of view, If any events are comming in future updates like event updates, bringing details on user popup or through email it would be easy to analyse.
Director
Gov't/PS/ED 5,000 - 50,000 Employees, EducationCRITICAL
“Caveat Emptor - EMS is a fair product, but comes with terrible service and support.”
While the EMS product works fine, the services side of the organization is atrocious. They have some very good people, but seem to be so thinly staffed that the company is incredibly unresponsive engagements and support requests.
About Company
Company Description
Accruent provides intelligent solutions for the management of the built environment, including real estate, integrated technology systems, and the connected physical and digital assets. Accruent strives to redefine how organizations utilize data to change their approach to facilities and assets management. By transforming the interaction between people and systems, Accruent makes the process more streamlined. The company has significant office locations in Austin, New Orleans, London, and Amsterdam. It offers its services to a diverse portfolio of industries across over 150 countries worldwide.
Company Details
Company type
Public
Year Founded
1995
Head office location
Austin, United States
Number of employees
1001 - 5000
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Accruent EMS
Performance of Accruent EMS Across Market Features
Accruent EMS Likes & Dislikes
The way sharing all the information at one time.
Allows for resource scheduling with approval workflows, supports other service requests that ride along with the resource, option to host in the cloud
Easy reporting tool integration
Nothing to dislike
Clunky interface for both admins and end users, poor vendor support
hard to analys
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Accruent EMS Reviews and Ratings
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- DirectorGov't/PS/EdEducationReview Source
Caveat Emptor - EMS is a fair product, but comes with terrible service and support.
While the EMS product works fine, the services side of the organization is atrocious. They have some very good people, but seem to be so thinly staffed that the company is incredibly unresponsive engagements and support requests. - Creative Manager<50M USDMiscellaneousReview Source
EMS is a greate software, but need additional features
Pros: User friendly. It is great to connecting a people at work around. Can any one easily learn the technologies. Can achieve the goals to connect a more people and sharing the events under one roof. Events can easily handle. Cons: In my point of view, If any events are comming in future updates like event updates, bringing details on user popup or through email it would be easy to analyse. - Senior Network Specialist1B-10B USDTelecommunicationReview Source
Ease Integration with Reporting Tool
We have been using EMS Software for five years. We use it over FileZilla. It's very easy to interact with other reporting tools such as Optima Reporting Tools. It has very attractive usage like graphics and tables. We are very satisfied for its properties. - Network Specialist50M-1B USDTelecommunicationReview Source
Interaction with Reporting Tools is very effective
We have been using EMS Software for five years. We use it over FileZilla. It's very easy to interact with other reporting tools such as Optima Reporting Tools. It has very attractive usage like graphics and tables. We are very satisfied for its properties. - Vendor Manager1B-10B USDServices (non-Government)Review Source
Implementation
Overall EMS consultants have been amazong to work with. Very knowledgeable hands on implementation.
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