Name: Eptura Engage
Rating: 4.3 (35 reviews)

Overview

Product Information on Eptura Engage

Updated 18th November 2025

What is Eptura Engage?

Eptura Engage (Condeco) is a software solution for employee experience, collaboration, and workspace scheduling. It streamlines people, services, and space management, optimizing hybrid work environments for smarter, more efficient collaboration. Leveraging AI, it finds workspaces, simplifies reservations, and optimizes resource use with natural language commands. Integration with Microsoft 365 lets you view in-office schedules, book desks, and boost productivity through Outlook, Teams, and the Mobile Booking App. Track space usage for private offices, meeting rooms, and desks, and easily add visitors and services to reservations. The system automatically finds new rooms if meetings are rescheduled. Automated check-in uses badge swipe data at access control systems to track presence and check employees into reserved spaces. Sensor technology automates check-ins, releases unoccupied bookings, and generates walk-in bookings.

Overall experience with Eptura Engage

Associate

3B - 10B USD, Healthcare and Biotech

FAVORABLE

“Comprehensive Features Impress but Improvements Needed in Teams and Outlook Integration”

5.0

Nov 25, 2025

Working with the Customer Experience Manager has enabled us to accurately capture the requirements of the business and understand how to use this platform to it's maximum capabilities, creating excellent user experiences.

IT Associate

30B + USD, Retail

CRITICAL

“Frequent Performance Issues and Administrative Delays Raise Concerns About Eptura Engage”

3.0

Nov 26, 2025

In general, we like the concept and the planned development of Eptura Engage. Nevertheless, we have frequent performance issues and a distrust coming from our users because of experienced issues. Communication with sales person and the support are lacking. But we are glad to have the rep to jump in if there are issues and in general consult us greatly in all regards.

About Company

Company Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable organizations to drive more value. With 25 million users across 115 countries, we are trusted by companies around the world to realize a better future at work. Eptura specializes in connecting teams, spaces, and assets in a workplace operating system for seamless office, visitor, and facility management experiences.

Company Details

Company type

Private

Year Founded

1985

Head office location

Atlanta, United States

Website

https://eptura.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Eptura Engage

Performance of Eptura Engage Across Market Features

Eptura Engage Likes & Dislikes

Comprehensive functionality Out of the box integrations Continuous improvement of the platform

1. Modern design 2. Contenous improvement and development 3. Out contact person

- Easy desk booking process - Options between Floor Plans vs Booking grid when booking desks - Customer Support are helpful with any queries

Requires further functionality to be available within MS integrations (Teams/Outlook) Lack of functionality to automatically manage users groups/audiences within the platform.

1. Performance issues: deleted bookings, synchronization issues 2. Administrative Services: Long waiting time for quotes, frequent mistakes in quotes, wrong products sent out, etc. 3. Support: Many issues that can't be solved, long waiting time in solving bigger problems, communication problems

-Report feature is hard to use -Setting up groups/resources can be confusing at first -Sometimes we've found that open group permissions don't work as intended and need to be manually adjusted

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Eptura Engage Reviews and Ratings

4.3

(35 Ratings)

Rating Distribution

5 Star: 34%
4 Star: 40%
3 Star: 20%
2 Star: 6%
1 Star: 0%

Customer Experience

Evaluation & Contracting

3.9

Integration & Deployment

4.1

Service & Support

4.1

Product Capabilities

4.0

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Associate
1B-10B USD
Healthcare and Biotech
Review Source
Comprehensive Features Impress but Improvements Needed in Teams and Outlook Integration
5.0
Nov 25, 2025
Working with the Customer Experience Manager has enabled us to accurately capture the requirements of the business and understand how to use this platform to it's maximum capabilities, creating excellent user experiences.
Operations Associate
50M-1B USD
Services (non-Government)
Review Source
Desk Booking Made Simple, But Admin Tools and Reports Prove Challenging at Times
4.0
Nov 18, 2025
Eptura Engage has provided us with the exact service needed, with an easy to understand desk booking system that allows us to maintain the demand of desk/meeting room bookings. The most notable negatives stopping the software from getting 5 stars is that the admin tools can be quite hard to get a grasp of, and the report feature can be finicky to use.
IT Associate
10B+ USD
Retail
Review Source
Frequent Performance Issues and Administrative Delays Raise Concerns About Eptura Engage
3.0
Nov 26, 2025
In general, we like the concept and the planned development of Eptura Engage. Nevertheless, we have frequent performance issues and a distrust coming from our users because of experienced issues. Communication with sales person and the support are lacking. But we are glad to have the rep to jump in if there are issues and in general consult us greatly in all regards.
Manager
<50M USD
Insurance (except health)
Review Source
Visibility Of Availability Enhances Booking Management Across Staff Using Eptura Engage
5.0
Nov 26, 2025
My overall experience with Eptura Engage has been very good. It is intuitive to use, reliable and makes desk booking simple for staff. The visibility of availability and booking management has been particularly helpful.
IT Manager
10B+ USD
Retail
Review Source
Workspace Booking Simplified but Customization and Reporting Features Remain Limited
3.0
Nov 26, 2025
The solution provides good implementation of workspace and meeting room booking. Other use cases or complex requirements are difficult or impossible to integrate.

Showing Result 1-5 of 35

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