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Logo of ActiveOrder

ActiveOrder

byManhattan Associates
in Distributed Order Management Systems (Transitioning to Distributed Order Management)
4.5

Overview

Product Information on ActiveOrder

Updated 13th October 2025

What is ActiveOrder?

Manhattan Active Order Management is a software developed by Manhattan Associates that enables efficient coordination and fulfillment of orders across multiple channels. The software provides centralized visibility and control over order lifecycles, allowing businesses to manage orders from initiation to completion. It features inventory availability tracking, order promising, and dynamic routing, supporting seamless omnichannel fulfillment strategies. The software addresses business challenges such as managing complex fulfillment scenarios, optimizing shipping, and coordinating inventory across distributed locations. By integrating order data and facilitating real-time decision making, Manhattan Active Order Management supports retailers and distributors in reducing cost, improving accuracy, and enhancing customer experience through reliable order processing.

ActiveOrder Pricing

Manhattan Active Order Management software uses a subscription-based pricing model, where the cost is generally determined by factors including the number of users, volume of orders, and specific modules or features required by the organization. The software may offer tiered plans based on business size or operational needs, and pricing details are typically provided through a custom quote based on requirements.

Overall experience with ActiveOrder

VP - Technology
3B - 10B USD, Consumer Goods
FAVORABLE

“Platform Offers Mature Configuration but feature updates not well communicated”

4.0
Jun 25, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Manager
<50M USD, Retail
CRITICAL

“A very simple order management system”

2.0
Aug 16, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 25th July 2024

Manhattan is a technology provider focused on improving experiences and outcomes in supply chain commerce. We provide software solutions for Omni channel commerce, supply chain planning and supply chain execution. Our cloud native Manhattan active platform technology and industry experience help increase top-line growth and bottom-line efficiency for various brands across the world. Manhattan designs, builds and delivers innovative solutions for stores, transportation networks and fulfillment centers, eliminating silos created by legacy commerce, warehouse and transportation system to create seamless operations and optimal efficiency.

Company Details

Updated 6th March 2026
Company type
Public
Year Founded
1990
Head office location
Atlanta, United States
Number of employees
1001 - 5000
Annual Revenue
3B-10B USD
Website
https://www.manh.com/

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Peer Discussions

ActiveOrder Reviews and Ratings

4.5

(9 Ratings)

Rating Distribution

5 Star
56%
4 Star
33%
3 Star
0%
2 Star
11%
1 Star
0%
Why ratings and reviews count differ?
  • VP - Technology
    1B-10B USD
    Consumer Goods
    Review Source

    Platform Offers Mature Configuration but feature updates not well communicated

    4.0
    Jun 24, 2025
    Platform has matured over the years and the implementation cycles are not very long. Product Managers are accessible and have competent resources in Professional Services and R&D.
  • VP - Technology
    1B-10B USD
    Consumer Goods
    Review Source

    Platform Offers Mature Configuration but feature updates not well communicated

    4.0
    Jun 24, 2025
    Platform has matured over the years and the implementation cycles are not very long. Product Managers are accessible and have competent resources in Professional Services and R&D.
  • Read All 9 Reviews

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Recommended Gartner Insights

  • Market Guide for Distributed Order Management Systems (Transitioning to Distributed Order Management)
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Reviewer Insights for: ActiveOrder
Performance of ActiveOrder Across Market Features

ActiveOrder Likes & Dislikes

Like

Platform Configuration and scheduled rollouts

Like

Platform Configuration and scheduled rollouts

Like

Platform Configuration and scheduled rollouts

Dislike

It's very basic and does not allow customization

Dislike

It's very basic and does not allow customization

Dislike

It's very basic and does not allow customization