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  3. Agentforce 360 Platform
Logo of Agentforce 360 Platform

Agentforce 360 Platform

bySalesforce
in
4.4
Market Presence: Enterprise Low-Code Application Platforms (Transitioning to AI-Augmented Low-Code Application Platforms), Business Orchestration and Automation Technologies

Overview

Product Information on Agentforce 360 Platform

Updated 13th October 2025

What is Agentforce 360 Platform?

Salesforce Platform is a software that enables the development, deployment, and management of cloud-based applications. It provides tools for building custom apps, automating business processes, integrating with external systems, and managing data securely. The software supports both low-code and pro-code development approaches, allowing users to create applications tailored to specific business needs. Built-in features include data modeling, workflow automation, reporting, and access control. Salesforce Platform addresses the need for organizations to streamline their operations, enhance productivity, and adapt to changing business requirements by offering a unified environment for application lifecycle management.

Agentforce 360 Platform Pricing

Salesforce Platform software pricing structure is based on a subscription model with tiered plans that vary depending on user count, features, and add-ons. Plans are offered per user per month, and pricing differs according to required functionalities such as app development, data storage, automation tools, and system integration capabilities. Additional charges may apply for advanced options and enhanced support.

Overall experience with Agentforce 360 Platform

IT Associate
Gov't/PS/ED 5,000 - 50,000 Employees, Education
FAVORABLE

“Much more enterprise-ready in 2026 than in 2025, but security issues remain a concern”

4.0
Jun 29, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
It Systems Engineer
50M - 250M USD, Manufacturing
CRITICAL

“Cloud-Based Tool Offers Customization but Faces Reliability and Update Challenges”

3.0
Feb 12, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 6th March 2025

Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

Company Details

Updated 2nd November 2023
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.salesforce.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Agentforce 360 Platform Reviews and Ratings

4.4

(303 Ratings)

Rating Distribution

5 Star
48%
4 Star
45%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT Associate
    Gov't/PS/Ed
    Education
    Review Source

    Much more enterprise-ready in 2026 than in 2025, but security issues remain a concern

    4.0
    Jun 29, 2026
    Agentforce 360 uses the same Salesforce design patterns our admins, developers, and architects are already familiar with, allowing us to deliver quickly without having to reskill or replace teams to acquire relevant AI skill sets.
  • IT Associate
    Gov't/PS/Ed
    Education
    Review Source

    Much more enterprise-ready in 2026 than in 2025, but security issues remain a concern

    4.0
    Jun 29, 2026
    Agentforce 360 uses the same Salesforce design patterns our admins, developers, and architects are already familiar with, allowing us to deliver quickly without having to reskill or replace teams to acquire relevant AI skill sets.
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Recommended Gartner Insights

  • Critical Capabilities for Enterprise Low-Code Application Platforms (Transitioning to AI-Augmented Low-Code Application Platforms)
  • Magic Quadrant for Enterprise Low-Code Application Platforms (Transitioning to AI-Augmented Low-Code Application Platforms)
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Agentforce 360 Platform Likes & Dislikes

Like

Much focus in Agentforce has been placed on compatibility with existing Salesforce tools, so that there is less friction than with other AI implementations.

Like

Much focus in Agentforce has been placed on compatibility with existing Salesforce tools, so that there is less friction than with other AI implementations.

Like

Much focus in Agentforce has been placed on compatibility with existing Salesforce tools, so that there is less friction than with other AI implementations.

Dislike

Dependence on the Internet and needing to be up to date It was a very troublesome implementation It is a very expensive tool

Dislike

Dependence on the Internet and needing to be up to date It was a very troublesome implementation It is a very expensive tool

Dislike

Dependence on the Internet and needing to be up to date It was a very troublesome implementation It is a very expensive tool

User Sentiment About Agentforce 360 Platform
Reviewer Insights for: Agentforce 360 Platform
Performance of Agentforce 360 Platform Across Market Features
Deciding Factors: Agentforce 360 Platform Vs. Market Average