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  1. Home
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  3. Amazon Kendra
Logo of Amazon Kendra

Amazon Kendra

byAmazon Web Services (AWS)
in Enterprise AI Search
4.4

Overview

Product Information on Amazon Kendra

Updated 13th October 2025

What is Amazon Kendra?

Amazon Kendra is an enterprise search software that utilizes machine learning to enable organizations to search internal content across various data sources. The software is designed to index data stored in repositories such as file systems, databases, SharePoint, and web pages, allowing users to retrieve relevant information using natural language queries. Amazon Kendra incorporates semantic search capabilities to interpret the context of queries and return precise results. The software integrates with existing workflows through connectors and APIs, supporting deployment in different environments. It addresses the business problem of information retrieval and knowledge discovery within large and distributed datasets, streamlining access to organizational content and facilitating more efficient decision-making.

Amazon Kendra Pricing

Amazon Kendra is a software that offers a pay-as-you-go pricing model based on the number of query units and data storage used. The software charges for active index hours and data transfer, with tiered pricing levels available for different usage volumes. Pricing can vary depending on the deployment region and integration options, and additional costs may apply for advanced features or support plans.

Overall experience with Amazon Kendra

Data Scientist
30B + USD, Healthcare and Biotech
FAVORABLE

“AWS Kendra hands-on review”

5.0
Mar 21, 2024
AWS Kendra came to our rescue when we were looking for robust and flexible intelligent enterprise search tool for our document search application. Best part about using aws kendra is all our documents were in S3 bucket so it wasn't difficult to add bucket to kendra settings and start syncing documents by creating index.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Amazon Kendra
Performance of Amazon Kendra Across Market Features

Amazon Kendra Likes & Dislikes

Like

1) Ease of setup - You can actually get going and create new index by syncing documents very quickly with AWS Kendra interface. 2) Support for different types of documents (PDF, HTML, PPT etc.) and different language of documents.

Like

1. We can aws kendra to LLMs to create secure generative AI powered experience 2. It is fast by delivering ML powered instant answers to our search queries

Like

1. Very easy to use 2. Highly precise and accurate results 3. Powerful as it uses Machine learning 4. You can search using natural language which makes it adoption very easy 5. Quick Response

Dislike

1) Cost is one of the most important factor. Kendra is overall expensive. With limitations in number of documents imposed for Community edition, we switched to enterprise and it's overall expensive. 2) Overall total sync time taken by Kendra index when we add or remove documents.

Dislike

1. Initial setup complexity. 2. It provides more services and features it's essential to consider to associated cost especially for high traffic application.

Dislike

1. Pricing is a little on a higher side 2. Documentation can be better

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Peer Discussions

Amazon Kendra Reviews and Ratings

4.4

(8 Ratings)

Rating Distribution

5 Star
38%
4 Star
63%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Data Scientist
    10B+ USD
    Healthcare and Biotech
    Review Source

    AWS Kendra hands-on review

    5.0
    Mar 21, 2024
    AWS Kendra came to our rescue when we were looking for robust and flexible intelligent enterprise search tool for our document search application. Best part about using aws kendra is all our documents were in S3 bucket so it wasn't difficult to add bucket to kendra settings and start syncing documents by creating index.
  • MODULE LEAD
    50M-1B USD
    Software
    Review Source

    Highly Accurate Enterprise Search Service

    4.0
    Mar 13, 2024
    Amazon kendra is an intelligent enterprise search service provided by AWS.It provides high accurate and efficient search results with AI powered .
  • DATA ENGINEER
    10B+ USD
    Banking
    Review Source

    Amazon Kendra- Great enterprise level Search tool

    4.0
    Feb 22, 2024
    My overall experience with Amazon Kendra has been outstanding so far. It is a great machine learning based search tool which makes it very easy for the user to search about a particular file or what ever they need and as it efficient it gives out precise and accurate results most of the times which not only increases the efficiency of an employee but also save a lot energy.
  • MARKETING ASSOCIATE
    <50M USD
    Services (non-Government)
    Review Source

    Transform your search in focused, precision searches.

    5.0
    Feb 25, 2023
    To save us time, tools like this one help us a lot, with its IA providing us with results and optimizing business searches to have more efficient and accurate results.
  • SENIOR EXECUTIVE HUMAN RESOURCES
    Gov't/PS/Ed
    Education
    Review Source

    Intelligent tool to answer your searches. Must try

    4.0
    Feb 21, 2023
    AWS kendra is an intelligent and highly efficient searching services that allows us to look for structured information virtually.
Showing Result 1-5 of 12

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