• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Amazon Quick
Logo of Amazon Quick

Amazon Quick

byAmazon Web Services (AWS)
in
4.4
Market Presence: Enterprise AI Assistants, AI Agents for Customer Service and Support

Overview

Overall experience with Amazon Quick

Lead Cloud Infrastructure Specialist
30B + USD, Finance (non-banking)
FAVORABLE

“Secure Enterprise AI Assistant with Strong Permissions Controls”

4.0
Jun 11, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Engineer
3B - 10B USD, Manufacturing
CRITICAL

“Technical strength overshadowed by complex setup and steep learning curve”

3.0
Jun 16, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

Do You Manage Peer Insights at Amazon Web Services (AWS)?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Amazon Quick Alternatives

Logo of UiPath Platform
1. UiPath Platform
4.6
(256 Ratings)
Logo of Workato ONE
2. Workato ONE
5
(96 Ratings)
Logo of Agentic Process Automation System
3. Agentic Process Automation System
4.8
(85 Ratings)
View All Alternatives

Peer Discussions

Amazon Quick Reviews and Ratings

4.4

(162 Ratings)

Rating Distribution

5 Star
51%
4 Star
42%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Lead Cloud Infrastructure Specialist
    10B+ USD
    Finance (non-banking)
    Review Source

    Secure Enterprise AI Assistant with Strong Permissions Controls

    4.0
    Jun 11, 2026
    Amazon QuickSight offers a fully managed, generative AI-powered assistant configured to answer questions, provide summaries, generate content and complete tasks based on enterprise data. The implementation uses a managed (no-code) RAG chatbot application with an integrated front-end. Some of the key implementation details include: - Deployed across our GenAI workload AWS accounts in the us-east-1 region - Uses AWS Service Catalogue for provisioning cloud resources - Ensures users access enterprise data securely according to permissions
  • Lead Cloud Infrastructure Specialist
    10B+ USD
    Finance (non-banking)
    Review Source

    Secure Enterprise AI Assistant with Strong Permissions Controls

    4.0
    Jun 11, 2026
    Amazon QuickSight offers a fully managed, generative AI-powered assistant configured to answer questions, provide summaries, generate content and complete tasks based on enterprise data. The implementation uses a managed (no-code) RAG chatbot application with an integrated front-end. Some of the key implementation details include: - Deployed across our GenAI workload AWS accounts in the us-east-1 region - Uses AWS Service Catalogue for provisioning cloud resources - Ensures users access enterprise data securely according to permissions
  • Read All 194 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: Amazon Quick

Amazon Quick Likes & Dislikes

Like

Security and Permissions Management: - The application retrieves only information that users have permission to access, ensuring secure data handling - Permissions-filtered responses based on user access rights - Integration with AWS IAM Identity Center for identity management Advanced Search Capabilities: - Advanced Search (Agentic RAG) can access both enterprise data and LLM general knowledge for comprehensive answers to complex queries - Through investigation, we found that the Advanced Search capabilities worked better than the regular search for responses - Supports complex, multi-step queries and comparative analysis. Customization Options: - Customizable web experience with visual themes aligned to organizational branding - Custom CSS support for interface customization - Metadata controls for searchable fields and document attributes - Admin controls and guardrails including hallucinations mitigations and response personalization

Like

Security and Permissions Management: - The application retrieves only information that users have permission to access, ensuring secure data handling - Permissions-filtered responses based on user access rights - Integration with AWS IAM Identity Center for identity management Advanced Search Capabilities: - Advanced Search (Agentic RAG) can access both enterprise data and LLM general knowledge for comprehensive answers to complex queries - Through investigation, we found that the Advanced Search capabilities worked better than the regular search for responses - Supports complex, multi-step queries and comparative analysis. Customization Options: - Customizable web experience with visual themes aligned to organizational branding - Custom CSS support for interface customization - Metadata controls for searchable fields and document attributes - Admin controls and guardrails including hallucinations mitigations and response personalization

Like

Security and Permissions Management: - The application retrieves only information that users have permission to access, ensuring secure data handling - Permissions-filtered responses based on user access rights - Integration with AWS IAM Identity Center for identity management Advanced Search Capabilities: - Advanced Search (Agentic RAG) can access both enterprise data and LLM general knowledge for comprehensive answers to complex queries - Through investigation, we found that the Advanced Search capabilities worked better than the regular search for responses - Supports complex, multi-step queries and comparative analysis. Customization Options: - Customizable web experience with visual themes aligned to organizational branding - Custom CSS support for interface customization - Metadata controls for searchable fields and document attributes - Admin controls and guardrails including hallucinations mitigations and response personalization

Dislike

workflow canvas, the configuration tools are not mature enough for non technical support staff. creation of complex dialogue scenarios, is very demanding technically, unlike other vendors. the API/Token consuming based pricing model makes it difficult to predict the operationnal costs.

Dislike

workflow canvas, the configuration tools are not mature enough for non technical support staff. creation of complex dialogue scenarios, is very demanding technically, unlike other vendors. the API/Token consuming based pricing model makes it difficult to predict the operationnal costs.

Dislike

workflow canvas, the configuration tools are not mature enough for non technical support staff. creation of complex dialogue scenarios, is very demanding technically, unlike other vendors. the API/Token consuming based pricing model makes it difficult to predict the operationnal costs.