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  1. Home
  2. /
  3. Amazon Transcribe
Logo of Amazon Transcribe

Amazon Transcribe

byAmazon Web Services (AWS)
in
4.9
Market Presence: Cloud AI Developer Services (Transitioning to AI Coding Agents and Cloud-Native Application Platforms), Speech-to-Text Solutions (Transitioning to AI Application Development Platforms)

Overview

Product Information on Amazon Transcribe

Updated 13th October 2025

What is Amazon Transcribe?

Amazon Transcribe is a software designed to convert spoken language into written text by utilizing automatic speech recognition technology. The software supports a variety of audio formats and languages, enabling users to create accurate transcripts for use in business applications such as customer service, legal documentation, and media production. It includes features for speaker identification, custom vocabulary, and timestamping, helping organizations streamline workflows that require searchable and analyzable text data extracted from audio sources. The software aims to address challenges associated with manual transcription, improving efficiency and accessibility for enterprises managing large volumes of voice-recorded information.

Amazon Transcribe Pricing

Amazon Transcribe software uses a pay-as-you-go pricing model based on the duration of audio processed in seconds. The cost varies depending on whether the service is used for standard or medical transcription. There are additional charges for custom language models and transcription features. No minimum fee or upfront commitment is required, and users are billed monthly based on actual usage.

Overall experience with Amazon Transcribe

ASSISTANT DIRECTOR
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Accurate Transcription at Low Cost of Entry”

5.0
Jul 16, 2025
Used Transcribe as part of a proof of concept project, and it worked flawlessly. In fact, when I demoed this the attendees questioned how well it performed, and asked about accent processing. That went very well, too.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Amazon Transcribe

Amazon Transcribe Likes & Dislikes

Like

Reasonable cost Accurate Performance

Like

We can seamlessly convert end-user feedback into text, enabling deeper insights and data-driven decision making. This is helping us identify key trends to better meet our customers needs.

Like

The accuracy of transcribe is incredible

Dislike

Integration support Ease of integration Setup

Dislike

The console lacks a multi-delete option, making it challenging to manually delete a long list of transcribed jobs before the 90-day auto-deletion period.

Dislike

The cost is a bit high w.r.t others

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Peer Discussions

Amazon Transcribe Reviews and Ratings

Showing data for 4 ratings and reviews for Cloud AI Developer Services (Transitioning to AI Coding Agents and Cloud-Native Application Platforms) market. View all 8 ratings and reviews across markets for a complete picture.

4.9

(4 Ratings)

Rating Distribution

5 Star
75%
4 Star
25%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.8

Service & Support

4.0

Product Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ASSISTANT DIRECTOR
    Gov't/PS/Ed
    Education
    Review Source

    Accurate Transcription at Low Cost of Entry

    5.0
    Jul 16, 2025
    Used Transcribe as part of a proof of concept project, and it worked flawlessly. In fact, when I demoed this the attendees questioned how well it performed, and asked about accent processing. That went very well, too.
  • Sr DevOps Engineer
    50M-1B USD
    Banking
    Review Source

    Deeper Customer Insights Achievable With Transcribe Service's Feature.

    5.0
    Feb 9, 2025
    The conversion rate of speech to text has been 95% accurate by using the Transcribe service over the open source python software which gave us only 50% accuracy for the same dataset. On the setup side, since it's a native AWS service, the configuration is very minimal as only new IAM roles and policies are required.
  • Engineer
    <50M USD
    Consumer Goods
    Review Source

    Localizing Global Content with Incredible Transcribe Accuracy

    5.0
    Feb 13, 2025
    I have used transcribe to translate more than 1 million words to different languages. Helped a lot to localise our site on global level
  • IT MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    AWS Transcribe and included redaction is very good.

    4.0
    Feb 21, 2024
    As a developer, the documentation made it very easy to integrate the transcription api.
  • IT Associate
    <50M USD
    IT Services
    Review Source

    Productivity Gains Noted Despite Challenges With Unresponsive Features And Latency

    4.0
    Jul 16, 2025
    early adoption of the program. Integrating to the ecosystem
Showing Result 1-5 of 6

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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