OpenAI API

byOpenAI
in
4.5
2025
Market Presence: Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity)Cloud AI Developer Services

Overview

Product Information on OpenAI API

Updated 13th October 2025

What is OpenAI API?

OpenAI API is a software that provides developers with access to advanced language and image models, enabling the integration of natural language processing, text generation, translation, summarization, and code generation capabilities into applications. The software supports a range of tasks including conversational AI, content creation, search, and semantic analysis by leveraging machine learning models trained on diverse datasets. OpenAI API addresses business challenges such as automating content workflows, enhancing support systems, and streamlining processes that require language understanding and generation. The software offers endpoints for various functionalities and is designed to be scalable for different use cases across industries.

Overall experience with OpenAI API

PROGRAMMER
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

Powerful models, smooth administration, real gains for developers

5.0
Aug 22, 2025
Overall, it's been a great experience. The OpenAI platform dashboard is easy to navigate, and the enterprise controls make it straightforward to manage access, permissions, and spending. The API exposes powerful models like GPT-5 that have meaningfully reduced development time for our team. Reliability has been strong, and the documentation has been clear enough that our developers can move quickly from idea to implementation.
SENIOR PRODUCT MANAGER
<50M USD, Banking
CRITICAL

Exploring the Challenges of Open AI's Enterprise Product

3.0
May 19, 2024
The standard product is great, however when trying to use their enterprise product there was difficulty even receiving responses from Open AI.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

About Company

Company Description

OpenAI is focused on artificial intelligence (AI) research and deployment. The main business problem that the company solves is ensuring the safe creation and use of general-purpose AI, aligning it closely with human interests. Its efforts center around the inclusivity of different perspectives, voices, and understandings encompassing all of humanity. Through its work, OpenAI aims to utilize the potential of AI in addressing significant global problems and promoting widespread benefits of this technology.

Company Details

Year Founded
2015
Head office location
San Francisco, United States
Number of employees
201 - 500

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About OpenAI API
Reviewer Insights for: OpenAI API
Deciding Factors: OpenAI API Vs. Market Average
Performance of OpenAI API Across Market Features

OpenAI API Likes & Dislikes

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Peer Discussions

OpenAI API Reviews and Ratings

4.5

(269 Ratings)

Rating Distribution

5 Star
50%
4 Star
46%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.7

Last 12 Months
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  • PROGRAMMER
    Gov't/PS/Ed
    Education
    Review Source

    Powerful models, smooth administration, real gains for developers

    5.0
    Aug 22, 2025
    Overall, it's been a great experience. The OpenAI platform dashboard is easy to navigate, and the enterprise controls make it straightforward to manage access, permissions, and spending. The API exposes powerful models like GPT-5 that have meaningfully reduced development time for our team. Reliability has been strong, and the documentation has been clear enough that our developers can move quickly from idea to implementation.
  • Operations Manager
    50M-1B USD
    Media
    Review Source

    Efficient Text Summarization Tool Speeds Up Work but Faces Server Outages

    4.0
    Jun 23, 2025
    This product really decreases the time I spend summarizing the texts I'm using, and increases my potential productivity.
  • IT Associate
    <50M USD
    IT Services
    Review Source

    Efficiency of GenIA Models Raises Questions About Data Management in Europe

    4.0
    Sep 5, 2025
    Efficient GenIA, with different model for different costs.
  • PRODUCT MANAGER
    10B+ USD
    Software
    Review Source

    Model Handles Complex Technical Guides But Issues With Persistent System Prompts

    5.0
    Aug 28, 2025
    best genai model out there if you are working on heavy unstructured data
  • DATA SCIENTIST
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Scalable and Reliable LLMs from OpenAI for Efficient Workflow

    4.0
    May 19, 2025
    OPENAI API provides plethora of highly optimized and powerful LLMs to choose from which can be integrated seamlessly in your workflow.
...
Showing Result 1-5 of 269

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