Overview

Product Information on Microsoft 365 Copilot

Updated 13th October 2025

What is Microsoft 365 Copilot?

Microsoft 365 Copilot is a software that integrates with Microsoft 365 applications to assist users in generating content, automating repetitive tasks, and enhancing productivity through advanced artificial intelligence capabilities. The software provides features such as drafting documents, summarizing emails, analyzing data, and facilitating meeting preparation by leveraging information from within the organization’s documents and communications. It is designed to support professionals by streamlining workflows, reducing manual effort, and improving the efficiency of daily business operations. Microsoft 365 Copilot addresses the need for intelligent assistance within office productivity tools by enabling users to complete tasks more efficiently and make informed decisions based on contextual information.

Overall experience with Microsoft 365 Copilot

AI Product Leader
30B + USD, Manufacturing
FAVORABLE

Copilot Accelerates Content Drafting and Summarization, Yet Sometimes Hallucinates

4.0
Sep 18, 2025
My overall experience using Microsoft Copilot has been really good. The product significantly helps in productivity, as all Microsoft products now integrate Copilot, supporting the crafting of messages and information across applications like Word, Excel, and Teams chats. My organization primarily utilizes Microsoft 365 Copilot as an end-user for our day-to-day work. Specifically, in Word, we leverage it to create and understand documents, as well as for summarizing complex documents. In Outlook, Copilot offers various features, such as crafting messages based on raw feedback and coaching on the appropriate tone for communication. For Excel, it provides quick analysis capabilities, which means we no longer need to learn or Google specific formulas, making tasks quicker and easier. Additionally, in PowerPoint, it aids in creating presentations and slides based on the information or documents we provide. From an organizational perspective, the strategy behind implementing Copilot is to bring awareness to the entire workforce about AI products. It serves as a foundational tool for common users to become accustomed to prompt engineering and the general use of AI. While we do not currently track Copilot’s impact as part of our measurable Key Performance Indicators (KPIs), we have received positive feedback regarding productivity improvements. Users have reported at least a 20% reduction in time spent on refining content created within these applications. When it comes to specific examples, quantifying time savings can be difficult due to varying use cases. However, for tasks like creating PowerPoint presentations, which might typically take a full day to gather and organize information, Copilot can save 20% to 30% of the time by generating an initial draft that then requires review and refinement. Our approach to rolling out Copilot has been phased, initially including individuals who have a direct need to interact with AI, and subsequently expanding to those who express interest. This phased implementation has resulted in a positive response. Regarding the accuracy and reliability of AI-generated responses, I would say they are pretty accurate, generally around 80% to 90%. Getting started with Copilot was quite easy for users. The basic functionality is intuitive, much like chatting with a person. Personally, I did not undergo formal prompt engineering training. Instead, I learned by refining my questions over time. I found that the first question might not always yield the most accurate result, so I would rephrase and ask more specific questions, which helped develop a "prompt engineering kind of mindset". This iterative process helped me understand how to phrase prompts more effectively over time, without needing explicit training to get started. Data security, privacy, and compliance are areas where I believe Microsoft Copilot performs really well. My organization agreed to adopt it because we understand that when questions are asked based on internal documentation within our SharePoint or other instances, the information does not leave our company's secure environment. This robust security and data compliance is a primary reason why organizations are willing to adopt it. My organization has also issued internal advisories and best practices, outlining what kind of data can be inputted and what should be refrained from using with Copilot. These guidelines are complemented by general learning materials and specific organizational trainings. I have also observed that within a chat session, Copilot can retain information from previous interactions and understand context, much like a human conversation. However, this retention does not extend once the chat session is closed. Based on my experience, I would give Microsoft Copilot an overall rating exceeds expectations. The primary reasons my organization purchased this product include the desire to create internal and operational efficiencies, drive innovation, and enhance decision-making. We also considered its potential to reduce time to market for certain initiatives. Key factors influencing this decision were Microsoft's strong services expertise, breadth of services, product roadmap and future vision, and pre-existing relationships with the vendor.
BI AND DATA ANALYTICS SUPERVISOR
<50M USD, Transportation
CRITICAL

Privacy Considerations Are Crucial When Using Integrated Microsoft Copilot in Companies

3.0
Aug 18, 2025
Time saver, it is very easy to use, you can do many things, and you have many suggestions. Its is very important to review privacity terms specially if you are doing a company use. And check your company policy to check you are allowed to use it. bear in mind that free web version, uses the info ti train the Models, and your private info can be compromised

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Microsoft 365 Copilot
Reviewer Insights for: Microsoft 365 Copilot
Deciding Factors: Microsoft 365 Copilot Vs. Market Average
Performance of Microsoft 365 Copilot Across Market Features

Microsoft 365 Copilot Likes & Dislikes

Top Microsoft 365 Copilot Alternatives

4.6
(2487 Ratings)
4.4
(191 Ratings)
4.5
(186 Ratings)

Peer Discussions

Microsoft 365 Copilot Reviews and Ratings

4.4

(749 Ratings)

Rating Distribution

5 Star
47%
4 Star
46%
3 Star
7%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.5

Last 12 Months
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  • AI Product Leader
    10B+ USD
    Manufacturing
    Review Source

    Copilot Accelerates Content Drafting and Summarization, Yet Sometimes Hallucinates

    4.0
    Sep 18, 2025
    My overall experience using Microsoft Copilot has been really good. The product significantly helps in productivity, as all Microsoft products now integrate Copilot, supporting the crafting of messages and information across applications like Word, Excel, and Teams chats. My organization primarily utilizes Microsoft 365 Copilot as an end-user for our day-to-day work. Specifically, in Word, we leverage it to create and understand documents, as well as for summarizing complex documents. In Outlook, Copilot offers various features, such as crafting messages based on raw feedback and coaching on the appropriate tone for communication. For Excel, it provides quick analysis capabilities, which means we no longer need to learn or Google specific formulas, making tasks quicker and easier. Additionally, in PowerPoint, it aids in creating presentations and slides based on the information or documents we provide. From an organizational perspective, the strategy behind implementing Copilot is to bring awareness to the entire workforce about AI products. It serves as a foundational tool for common users to become accustomed to prompt engineering and the general use of AI. While we do not currently track Copilot’s impact as part of our measurable Key Performance Indicators (KPIs), we have received positive feedback regarding productivity improvements. Users have reported at least a 20% reduction in time spent on refining content created within these applications. When it comes to specific examples, quantifying time savings can be difficult due to varying use cases. However, for tasks like creating PowerPoint presentations, which might typically take a full day to gather and organize information, Copilot can save 20% to 30% of the time by generating an initial draft that then requires review and refinement. Our approach to rolling out Copilot has been phased, initially including individuals who have a direct need to interact with AI, and subsequently expanding to those who express interest. This phased implementation has resulted in a positive response. Regarding the accuracy and reliability of AI-generated responses, I would say they are pretty accurate, generally around 80% to 90%. Getting started with Copilot was quite easy for users. The basic functionality is intuitive, much like chatting with a person. Personally, I did not undergo formal prompt engineering training. Instead, I learned by refining my questions over time. I found that the first question might not always yield the most accurate result, so I would rephrase and ask more specific questions, which helped develop a "prompt engineering kind of mindset". This iterative process helped me understand how to phrase prompts more effectively over time, without needing explicit training to get started. Data security, privacy, and compliance are areas where I believe Microsoft Copilot performs really well. My organization agreed to adopt it because we understand that when questions are asked based on internal documentation within our SharePoint or other instances, the information does not leave our company's secure environment. This robust security and data compliance is a primary reason why organizations are willing to adopt it. My organization has also issued internal advisories and best practices, outlining what kind of data can be inputted and what should be refrained from using with Copilot. These guidelines are complemented by general learning materials and specific organizational trainings. I have also observed that within a chat session, Copilot can retain information from previous interactions and understand context, much like a human conversation. However, this retention does not extend once the chat session is closed. Based on my experience, I would give Microsoft Copilot an overall rating exceeds expectations. The primary reasons my organization purchased this product include the desire to create internal and operational efficiencies, drive innovation, and enhance decision-making. We also considered its potential to reduce time to market for certain initiatives. Key factors influencing this decision were Microsoft's strong services expertise, breadth of services, product roadmap and future vision, and pre-existing relationships with the vendor.
  • IT ASSOCIATE
    50M-1B USD
    Construction
    Review Source

    Análise Microsoft Copilot

    4.0
    Sep 23, 2025
    O Microsoft Copilot é uma ferramenta com muito potencial para aumentar a produtividade, reduzir esforço em tarefas repetitivas e melhorar fluxos de trabalho dentro do ecossistema Microsoft. Para a minha empresa que utiliza serviços da Microsoft o Copilot é uma ferramenta valiosa.
  • Data and Analytics Executive Manager
    10B+ USD
    Banking
    Review Source

    Copilot review - Junior Assistant on ready all day without complaints

    5.0
    Jul 20, 2025
    Copilot has been a game-changer for me and our organization. The functionality and ease of use are truly exceptional. I can no longer do my daily tasks without it. I haven't explored the excel much but I've seen a few of the data quality suggestions it gave, and they are right. I am keen to get better at prompting so I can get even better use of it.
  • IT MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Copilot Offers Convenient Access Yet Struggles With Detailed Research Performance Issues

    4.0
    Sep 1, 2025
    Copilot is a solid AI tool that allows great control over your environment. It works well within the Microsoft ecosystem with strong security and data controls in place.
  • BI AND DATA ANALYTICS SUPERVISOR
    <50M USD
    Transportation
    Review Source

    Privacy Considerations Are Crucial When Using Integrated Microsoft Copilot in Companies

    3.0
    Aug 18, 2025
    Time saver, it is very easy to use, you can do many things, and you have many suggestions. Its is very important to review privacity terms specially if you are doing a company use. And check your company policy to check you are allowed to use it. bear in mind that free web version, uses the info ti train the Models, and your private info can be compromised
...
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