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Amazon Q Business

byAmazon Web Services (AWS)
in
4.4
Market Presence: Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity), AI Application Development Platforms

Overview

Product Information on Amazon Q Business

Updated 13th October 2025

What is Amazon Q Business?

Amazon Q Business is a software designed to facilitate enterprise search and information retrieval across organizational data sources. It integrates with various business applications and repositories, enabling users to ask questions in natural language and receive relevant responses based on internal content, documents, and knowledge bases. The software provides tools for secure access management, content indexing, and automated summarization, supporting compliance and data governance requirements. It is intended to help employees quickly locate information, enhance decision-making processes, and improve workplace productivity by reducing time spent searching for internal resources.

Amazon Q Business Pricing

Amazon Q Business software uses a pay-as-you-go pricing model based on the number of user licenses and usage. Charges are determined by the number of business users accessing the software and the volume of interactions or queries processed. Pricing may vary depending on selected features and integration options available for business needs.

Overall experience with Amazon Q Business

BUSINESS DEVELOPMENT ASSOCIATE
50M - 250M USD, Software
FAVORABLE

“AI-Powered Search and Automated Workflows Offer Efficiency With Some Limitations”

5.0
Dec 1, 2025
AWS has been nothing but exceptional to use throughout my daily life. Being able to not only be able to work more efficiently in tech is key but having a system in place that helps me be successful is huge.
DIRECTOR OF IT
<50M USD, IT Services
CRITICAL

“Ease of Use Recognized Amidst Concerns Over Integration Capabilities With Data Sources”

3.0
Dec 8, 2025
It's a good start, but it lags behind its competitors who offer deeper and more extensive integrations with other information repositories.

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Amazon Q Business
Reviewer Insights for: Amazon Q Business
Deciding Factors: Amazon Q Business Vs. Market Average
Performance of Amazon Q Business Across Market Features

Amazon Q Business Likes & Dislikes

Like

1.) Ai powered search and insights - gives fast, accurate answers across all your company's documents, tools, and data sources, which saves a ton of time digging through files. 2.) Automated workflows - Q Business doesn't just answer questions, it can do things like generate content, summarize docs, draft emails, or trigger workflows directly from your chat. 3.) seamless integrations with AWS and enterprise apps - It connects easily with existing AWS infrastructure, slack, Jira, confluence, SharePoint, and other tools, making adoption smooth and giving teams more centralized AI assistance

Read Full Review
Like

Ease of Use, its naturally appealing interface

Read Full Review
Like

We like the inline code suggestions and the chatbot which helps to get knowledge of new technologies and to understand how this can be implemented in our codebase.

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Dislike

1. Occasional inconsistencies in search accuracy - While powerful, Q business can sometimes return partial or irrelevant results, especially with complex or older documents. 2. Setup and integration can be time-consuming - Connecting multiple data sources, managing permissions, and configuring security policies require technical expertise and can slow down onboarding. 3. Limited customization - There's not always enough control over how the model answers, adapts to company-specific language, or prioritizes certain data, which can impact reliability.

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Dislike

Lack of integration with other data, information repositories

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Dislike

When it comes to security, Amazon Q sometimes prioritizes functionality over best practices. For example, it may suggest IAM policies with wild card permissions, which violates the Principle of Least Privilege. While this helps to complete the tsks faster, we must remain vigilant and carefully review all AI generated output, especially regarding security, to ensure they meet our compliance standards.

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Peer Discussions

Amazon Q Business Reviews and Ratings

4.5

(238 Ratings)

Rating Distribution

5 Star
50%
4 Star
43%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Last 12 Months
Filter Reviews
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Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • BUSINESS DEVELOPMENT ASSOCIATE
    50M-1B USD
    Software
    Review Source

    AI-Powered Search and Automated Workflows Offer Efficiency With Some Limitations

    5.0
    Dec 1, 2025
    AWS has been nothing but exceptional to use throughout my daily life. Being able to not only be able to work more efficiently in tech is key but having a system in place that helps me be successful is huge.
  • ASSOCIATE CONSULTANT
    50M-1B USD
    Banking
    Review Source

    Amazon Q Streamlines Development but Security Oversights Require Close Monitoring

    4.0
    Dec 23, 2025
    We've started using Amazon Q to enhance the productivity of our developers and DevOps teams and to deliver high-quality software. It integrates easily with VS Code and provides inline code completion across a wide variety of languages. We are particularly impressed with the chat side bar, which helps us implement new technologies and understand how to integrate them into our existing code base. I would say Amazon Q has increased our delivery rate by more than 40% after 1 year of usage. We expect this to increase as people become more familiar with its usage.
  • Engineering Manager
    50M-1B USD
    Consumer Goods
    Review Source

    Amazon Q Business Excels In Natural Language Queries But Faces Setup Challenges

    5.0
    Dec 31, 2025
    Overall the Expirence with Amazon Q Business has been positive. It integrates well with the AWS ecosystem and helps users quickly find relevant information using natural language queries. AI-Driven responses improve productivity, though fine tuning and data source configuration require some initial effort.
  • PRODUCT OWNER
    <50M USD
    Manufacturing
    Review Source

    Rapid creation of generative AI-powered, secure, reusable and customizable apps.

    5.0
    Nov 6, 2025
    We have been working to create an ecosystem for our business applications that are running across different organizations. Connecting these applications and gathering data to create meaningful insights was a challenging task for us. However, Amazon Q Business has significantly simplified this process, making our integration efforts much more efficient and effective. This helps the management leadership team to generate the report by collecting the data from across the organization.
  • IT ASSOCIATE
    50M-1B USD
    Travel and Hospitality
    Review Source

    VSCode Integration Valued Despite Knowledge Gaps In Amazon Q Business

    5.0
    Jan 7, 2026
    Amazon Q has been a great asset to our enterprise. This has allowed developers to have a secure in-line AI coding assistant that can use our proprietary data without the fear of leaking any code or data to the internet. I would recommend this to any enterprise that values security or has many regulations and still wants an AI coding assistant available for developers.
...
Showing Result 1-5 of 330

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