Amazon Q Business

4.4
Market Presence: Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity)Knowledge Management (KM) Software

Overview

Product Information on Amazon Q Business

Updated 13th October 2025

What is Amazon Q Business?

Amazon Q Business is a software designed to facilitate enterprise search and information retrieval across organizational data sources. It integrates with various business applications and repositories, enabling users to ask questions in natural language and receive relevant responses based on internal content, documents, and knowledge bases. The software provides tools for secure access management, content indexing, and automated summarization, supporting compliance and data governance requirements. It is intended to help employees quickly locate information, enhance decision-making processes, and improve workplace productivity by reducing time spent searching for internal resources.

Overall experience with Amazon Q Business

SUPPORT SPECIALIST
<50M USD, IT Services
FAVORABLE

Reliable Service with Easy Access, Some Interface and Search Limitations Noted

5.0
Sep 16, 2025
My experience with this vendor has been smooth and reliable. What I needed was easy to find and service is reliable.
procurement Manager
500M - 1B USD, Transportation
CRITICAL

Product Fails to Meet Advertised Expectations

2.0
Jan 8, 2025
product does not deliver what we had been advertised. poor customer service and support

About Company

Company Description

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Amazon Q Business
Reviewer Insights for: Amazon Q Business
Deciding Factors: Amazon Q Business Vs. Market Average
Performance of Amazon Q Business Across Market Features

Amazon Q Business Likes & Dislikes

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Peer Discussions

Amazon Q Business Reviews and Ratings

4.4

(200 Ratings)

Rating Distribution

5 Star
49%
4 Star
45%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.3

Last 12 Months
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  • NON CLINICAL MANAGER
    <50M USD
    Healthcare and Biotech
    Review Source

    Simple Company-Wide Implementation Meets Price and Complex Data Processing Challenges

    5.0
    Nov 14, 2025
    Secure and familiar. Amazon is always recognisable. Helped me automate a lot of work tasks like scheduling. Still struggles with more complex data but I see this adapting with time.
  • SUPPORT SPECIALIST
    <50M USD
    IT Services
    Review Source

    Reliable Service with Easy Access, Some Interface and Search Limitations Noted

    5.0
    Sep 16, 2025
    My experience with this vendor has been smooth and reliable. What I needed was easy to find and service is reliable.
  • BUSINESS DEVELOPMENT ASSOCIATE
    50M-1B USD
    Manufacturing
    Review Source

    Great Site To Use

    5.0
    Nov 18, 2025
    Amazon business is very user friendly and easy to use. Search results seem to give more than what I am looking for but still works good.
  • Engineer
    50M-1B USD
    Software
    Review Source

    Great tool

    5.0
    Jul 16, 2025
    it is easy and seamless. the experience has really helped me be a great developer.
  • Director of Data and Analytics
    50M-1B USD
    Banking
    Review Source

    Supports Business Process Documentation for Finance but Does Not Scan Macros

    5.0
    Jul 16, 2025
    this is a great product for our use case specially to build the function effeciently.
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Showing Result 1-5 of 281

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