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  3. Amdocs AI & Data Platform
Logo of Amdocs AI & Data Platform

Amdocs AI & Data Platform

byAmdocs
in AI in CSP Customer and Business Operations
4.4

Overview

Product Information on Amdocs AI & Data Platform

Updated 13th October 2025

What is Amdocs AI & Data Platform?

Amdocs AI & Data Platform is a software designed to support organizations in managing and analyzing large volumes of data across various business operations. The software provides capabilities for data ingestion, processing, storage, and analytics, leveraging artificial intelligence and machine learning to generate insights from structured and unstructured data sources. It assists businesses in automating workflows, personalizing customer interactions, and optimizing decision-making processes. The software also includes tools for real-time data streaming, predictive analytics, and reporting, which enable organizations to identify trends, enhance operational efficiency, and address complex business challenges related to data management and utilization.

Amdocs AI & Data Platform Pricing

The Amdocs AI & Data Platform software typically follows a customized enterprise pricing model based on factors such as deployment size, required modules, and service levels, with costs determined through direct consultation and negotiation tailored to organizational needs and usage requirements.

Overall experience with Amdocs AI & Data Platform

IT NETWORK SECURITY ASSOCIATE
<50M USD, IT Services
FAVORABLE

“Cloud-Native Data Platform Streamlines Telecom AI, But Challenges in Implementation Remain”

4.0
Dec 2, 2025
The Platform offers strong telco-focused data integration and a robust, cloud-native architecture. It simplifies access to unified, real-time data and accelerates AI/analytics initiatives. Implementation requires effort, but the long-term operational benefits are clear.Overall, it’s a powerful and reliable choice for data and AI transformaaion intelecom
INFRASTRUCTURE ARCHITECT
30B + USD, Energy and Utilities
CRITICAL

“Amdocs AI & Data Platform: A Balanced Assessment on Scalability and Usability”

3.0
Dec 1, 2024
Amdocs AI & Data Platform is a robust tool for enabling AI driven Insights, while for some areas this product delivers key functionality but in some areas the full potential still needs to be explored.

About Company

Company Description

Updated 7th December 2023

Amdocs is a company centered on enabling the realistic transformation of innovative ideas in the sphere of digital experiences. In the age where digital innovations are ceaseless and the need for compelling virtual experiences is high, Amdocs' role is to unlock the creative capacity of their customers. The company operates with 31,000 employees worldwide, working to expedite the transition of customers to cloud-based systems and focusing on distinguishing themselves in the 5G phase. They aim to digitalize and automate operations for efficiency while delivering advanced communication and media experiences to end-users.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Chesterfield, United States
Number of employees
10001+
Website
https://www.amdocs.com/about

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Amdocs AI & Data Platform
Deciding Factors: Amdocs AI & Data Platform Vs. Market Average
Performance of Amdocs AI & Data Platform Across Market Features

Amdocs AI & Data Platform Likes & Dislikes

Like

I like that the Amdocs AI & Data Platform brings together complex telco data into one, reliable system.This makes it muc easier to generate real-time insights and deploy AI/analytics use cases quickly.Overall it reduxess operational complexity while acclearating digital and ai driven transformation. Three features like: unified telco data model, real-time analytics & AI/ML readiness, cloud-native, modular architecture

Like

The Platform ability to integrate with multiple data sources and provide actionable insights. Its scalability and user-friendly interface does stand out.

Like

I most like its robust data management solutions which provide secure, scalable & very efficient data handling capabilities using big data strategic solutions. Platform also leverages AI & machine learning to automate our various processes which helps to reduce time operational processes.

Dislike

The platform can be complex to implement, especially for organisations with many legacy systems.it often requires significant data preparation and governance effort before value is realized.some features feel too telco-specific, which can limit flexibility for border or non-standard use cases. Three key Dislikes: High integration effort, steeplearning curve,cost and time inverstment

Dislike

The customization options are limited and some features are complex to implement for small and easy tasks.

Dislike

The only dislike on this product is its complexity and its needed learning for all new users, this drawback can result in minimal utilization of the products capabilities.

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Peer Discussions

Amdocs AI & Data Platform Reviews and Ratings

4.4

(32 Ratings)

Rating Distribution

5 Star
50%
4 Star
44%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT NETWORK SECURITY ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Cloud-Native Data Platform Streamlines Telecom AI, But Challenges in Implementation Remain

    4.0
    Dec 2, 2025
    The Platform offers strong telco-focused data integration and a robust, cloud-native architecture. It simplifies access to unified, real-time data and accelerates AI/analytics initiatives. Implementation requires effort, but the long-term operational benefits are clear.Overall, it’s a powerful and reliable choice for data and AI transformaaion intelecom
  • Senior Consultant
    10B+ USD
    Banking
    Review Source

    Amdocs AI: Predictive Power of Real-Time Analytics and Data Management

    5.0
    Dec 4, 2024
    Overall, my experience with Amdocs AI platform is too good it helps us to streamline our data operational work and helps in fostering business growth. It provides real time analytics & insight driven approach to help us for decision making.
  • INFRASTRUCTURE ARCHITECT
    10B+ USD
    Energy and Utilities
    Review Source

    Amdocs AI & Data Platform: A Balanced Assessment on Scalability and Usability

    3.0
    Dec 1, 2024
    Amdocs AI & Data Platform is a robust tool for enabling AI driven Insights, while for some areas this product delivers key functionality but in some areas the full potential still needs to be explored.
  • IT MANAGER AND DEVOPS
    50M-1B USD
    Transportation
    Review Source

    Real-Time Data and Scalability: Our Experience with Amdocs AI & Data Platform

    5.0
    Nov 18, 2024
    My experience with Amdocs AI & Data Platform has been highly positive. The platform's ability to integrate data from multiple sources into a unified real-time data source has significantly enhanced our decision-making process. Its cloud-native and modular design offers scalability and flexibility, allying well with our evolving business needs
  • ASSISTANT MANAGER
    50M-1B USD
    Manufacturing
    Review Source

    Diving into the World of Customizable, Streamlined Business Processes

    5.0
    Nov 30, 2024
    Automation and Efficiency , Enterprise Grade Solutions , Customization
Showing Result 1-5 of 34

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