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Appian Platform

byAppian
in
4.5
2025
Market Presence: Enterprise Low-Code Application Platforms, Business Process Automation Tools

Overview

Product Information on Appian Platform

Updated 23rd January 2024

What is Appian Platform?

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Appian Platform Pricing

Appian Platform Product Images

Appian Process Model
Appian Process Model

Overall experience with Appian Platform

PROGRAM MANAGER
50M - 250M USD, IT Services
FAVORABLE

“Great for scale - as long as you plan for it. ”

4.0
Jun 20, 2025
This is a great choice if you are looking to digitize complex workflows in your org, and to automate end-to-end business processes. This is especially relevant in process heavy industries. Just note that this is not a plug-and-play solution, rather an investment in a platform to drive value over time.
Business Analyst
1B - 3B USD, Banking
CRITICAL

“Fast to convince business to built solutions ”

3.0
Nov 15, 2023
easy to make changes and show to business to convince the easiness of making big business changes

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Enterprise Low-Code Application Platforms

About Company

Company Description

Updated 10th November 2023

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
McLean, United States
Number of employees
1001 - 5000
Website
https://www.appian.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Appian Platform
Reviewer Insights for: Appian Platform
Deciding Factors: Appian Platform Vs. Market Average
Performance of Appian Platform Across Market Features

Appian Platform Likes & Dislikes

Like

I like how easy it is to design and launch complex business applications quickly, due to the drag and drop interface in the platform. The platform is especially helpful when the workflows are complex or have a lot of variability in them, which is another thing I like about this tool. Additionally, I like the compliance and security features that this tool offers, including the audit logs and user role management - this is important for my organization to be able to deploy the platform as widely as it has.

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Like

can sit with a dev to know how to implement solitions

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Like

The user interface is intuitive, and the automation capabilities significantly reduce our administrative workload. It intergrates really good with our system

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Dislike

While the UI is helpful in some ways, there isnt as much design flexibility or even modern approach in the UI as other tools that I have seen. Also, I sometimes experience a lag in the paltform when I am interfacing with an especially complex application. Another thing I wish the platform had was more out of the box pre built templates for specific industries and verticals.

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Dislike

built in design makes it restrictive

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Dislike

The initial setup requires some training and familiarization

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Peer Discussions

Appian Platform Reviews and Ratings

Showing data for 575 ratings and reviews for Enterprise Low-Code Application Platforms market. View all 821 ratings and reviews across markets for a complete picture.

4.5

(575 Ratings)

Rating Distribution

5 Star
61%
4 Star
34%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Delivery & Execution

5.0

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
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  • PROGRAM MANAGER
    50M-1B USD
    IT Services
    Review Source

    Great for scale - as long as you plan for it.

    4.0
    Jun 20, 2025
    This is a great choice if you are looking to digitize complex workflows in your org, and to automate end-to-end business processes. This is especially relevant in process heavy industries. Just note that this is not a plug-and-play solution, rather an investment in a platform to drive value over time.
  • Manager
    50M-1B USD
    Transportation
    Review Source

    Intuitive Interface and Automation Streamline Workflows With Low IT Overhead

    5.0
    Jun 30, 2025
    Excellent platform. The interface helped us accelerate our internal workflows , improve customer response times and adapt quickly to operational needs with minimal IT overhead
  • SOFTWARE ENGINEER
    <50M USD
    IT Services
    Review Source

    Low Code Automation Simplifies Use But Faces Mixed Reception Among Users

    4.0
    Jul 1, 2025
    easy to use and managed properly, low code automation are making more better to this product
  • Architect
    10B+ USD
    Healthcare and Biotech
    Review Source

    Navigating Appian's Usability: The Struggle for Low-Code Efficiency

    4.0
    Apr 28, 2025
    The technology platform is great, we can set up new processes and deploy them to our production environments within a couple of days. We're also happy with the direction that Appian is moving, with the connected data fabric and potential for AI agents. We are a bit concerned with the pricing models for things like Auto scale and some of the AI tokens. We are forced to pay for things we won't use to their full capacity, just to have the possibility to be able to use them. This is counterintuitive to how other -point cloud tech solutions work.
  • Software Development Manager
    <50M USD
    Transportation
    Review Source

    Appian: A Developer-Centric Innovative Development Platform

    5.0
    Apr 28, 2025
    Appian has been great, not only as a development platform, but as a technology partner.
...
Showing Result 1-5 of 646

Recommended Gartner Research

  • Critical Capabilities for Enterprise Low-Code Application Platforms
  • Magic Quadrant for Enterprise Low-Code Application Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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