Appspace

The people and their subject matter expertise. We receive fast responses where the individual, from sales to support, have a significant amount of product knowledge by which are originally inquiry is addressed.

1) Very intuitive, making it easy to onboard new content creators (authors, publishers) 2) Ability to copy templates and adapt YOY 3) Device channel overview is easy to access, navigate, and assign devices

I like the centralized content scheduling and template management. One-click deployment to all devices also makes life easy. In addition to this there is robust device management too.

While there is very little, at times it seems that the overall navigation within our online environment can be cumbersome. Some of this is related to the size of our organization, but between the Network and Library designs, it can be cumbersome to navigate.

1) Missing bulk features (bulk edit, bulk assign color, bulk remove from an active channel, etc.) 2) Devices go offline or out of sync regularly, and without reason. Still taking months to problem-solve. Impact is that signage displays very old content, which looks bad for both the company and my team of creators/publishers. 3) Load times could be improved. Sometimes individual cards, channels, and menus take much longer than they should to load.

The admin interface is a bit clunky when you first start, but then you get used to it.