• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Arcade
Logo of Arcade

Arcade

byArcade
in Interactive Demonstration Applications
4.5

Overview

Product Information on Arcade

Updated 13th October 2025

What is Arcade?

Arcade is a software designed to help businesses create interactive product demos and tutorials for their products and services. The software enables users to build customizable, step-by-step walkthroughs that guide prospects or users through product features and workflows. Arcade supports integration with various platforms to streamline embedding demos within websites, onboarding flows, and communication channels. By offering analytics and user engagement tracking, the software provides insights into how users interact with each guided experience. Arcade addresses the challenge of communicating product functionality and value to prospects and end users, aiming to improve product understanding, drive engagement, and support sales or enablement teams.

Arcade Pricing

Arcade software offers a subscription-based pricing model with multiple tiers that vary by feature set and usage limits Users can select plans based on requirements such as team size and access to advanced functionalities A free trial or entry-level tier may be provided with limitations on certain features while higher tiers offer expanded access and customization Monthly and annual payment options are available

Overall experience with Arcade

PM
<50M USD, Services (non-Government)
FAVORABLE

“Arcade Offers Simple Content Creation but AI functionality is somewhat limited ”

4.0
Oct 22, 2025
Overall Arcade is easy to use, and has a handful of options (screenshots, videos, click throughs) that can easily be created.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 20th May 2025

Arcade is an interactive demo platform that transforms how PLG teams showcase their product. With Arcade, anyone can create interactive, on-brand demos - no code required. Teams across marketing, sales, product, and customer success use Arcade to let prospects and users experience the product instantly, without needing a signup or live demo. Arcades can be embedded on websites, shared in outbound emails, or used in onboarding flows to shorten time-to-value and increase self-serve conversion. Designed for scale, Arcade offers rich engagement analytics that integrates with your GTM stack. By turning static content into interactive product experiences, Arcade helps teams educate, activate, and convert, with product-led growth.

Company Details

Updated 20th May 2025
Year Founded
2021
Head office location
San Francisco, United States
Number of employees
11 - 50
Website
https://www.arcade.software

Do You Manage Peer Insights at Arcade?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Arcade
Performance of Arcade Across Market Features

Arcade Likes & Dislikes

Like

The integration with Chrome as an extension makes creating content very easy. It is way faster to use them some of their competitors.

Like

What we loved about Arcade: 1. The ease of screen recording. You just hit CommandE and you are up and running - it becomes second nature after a moment to use it for anything that you'd like to show to someone 2. The ease of source material edition. Arcade is very good at pre-editing the source material for you - for most simple use cases the AI just guesses what you want to show based on the description of actions you take in the video and you can ship the explainer with minimal edits. 3. Customization options. Once you become a power user, Arcade shows a lot more potential. The tips and tricks are easy to learn and after making the first couple you can already venture into more creating use cases for the product, such as exporting voiced over videos of your product.

Like

Their support is amazing. They've also put a lot of thought into their user capabilities and needs.

Dislike

Some of the AI functionality they offer, like AI voice overs, are a little bit challenging to get to a point where you can use it with customers.

Dislike

It shows sometimes that Arcade is an early-stage product - some features that are an obvious add-on have not been developed yet and may require some creative circumnavigation. Nothing that would stand in the way of getting a very high value out of the product.

Dislike

It's a new product, so in order to onboard a new team member into our account, we have to manually submit their email or salesforce ID and an Arcade team member will then manually create their profile. It's not a big deal and something they are looking to enhance.

Top Arcade Alternatives

Logo of Consensus Platform
1. Consensus Platform
4.8
(109 Ratings)
Logo of Reprise Demo Creation Platform
2. Reprise Demo Creation Platform
4.7
(25 Ratings)
Logo of Omedym
3. Omedym
4.6
(24 Ratings)
View All Alternatives

Peer Discussions

Arcade Reviews and Ratings

4.5

(4 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

5.0

Service & Support

4.8

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • PM
    <50M USD
    Services (non-Government)
    Review Source

    Arcade Offers Simple Content Creation but AI functionality is somewhat limited

    4.0
    Oct 22, 2025
    Overall Arcade is easy to use, and has a handful of options (screenshots, videos, click throughs) that can easily be created.
  • CEO
    <50M USD
    Software
    Review Source

    Arcade Simplifies Screen Recording and Video Editing With Intuitive Tools

    5.0
    Aug 4, 2025
    The best testament to our experience with Arcade is that I started using it for myself, and then in a matter of a couple of days I was sending an Arcade demo I made to my team on how to use Arcade - and buying additional licenses. The ease of use of this software, combined with very intuitive video and source material editing makes it an explainer / promotional collateral powerhouse.
  • Operations Associate
    50M-1B USD
    Telecommunication
    Review Source

    Great product with a lot of opportunity for growth!

    5.0
    Jul 11, 2024
    Arcade is great - they're fairly new but their support is amazing / responsive and I think there is a ton of opportunity for the product to grow.
  • Operations Manager
    <50M USD
    Healthcare and Biotech
    Review Source

    Impressive Demo and Reliable Service from Budget-Friendly Product

    4.0
    May 3, 2024
    Customer support was helpful & the demo was impressive for us. With the usage of Arcade, we are able to have a cost cutting of 20%. Product deployment was a bit of a hustle bustle as getting all our team members acquainted with the product took some time. This product is useful for our nursing team to engage with patients and demonstrate. In my experience, it is important to have an arcade for demos to boost sales. I am satisfied with the functionality it offers with the pricing.
Showing Result 1-4 of 4

Recommended Gartner Insights

  • Market Guide for Interactive Demonstration Applications

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.