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  1. Home
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  3. Arcserve ShadowProtect
Logo of Arcserve ShadowProtect

Arcserve ShadowProtect

byArcserve
in
4.2

Overview

Product Information on Arcserve ShadowProtect

Updated 27th October 2025

What is Arcserve ShadowProtect?

Arcserve ShadowProtect delivers reliable backup and disaster recovery for hosted environments, with fast data restoration and disaster recovery. Designed for Managed Service Providers, ShadowProtect streamlines routine backup operations, data recovery, and monthly billing and reporting. MSPs can provide complete backup services and quickly recover entire systems, applications, or files after data loss, hardware failure, or ransomware attacks. With flexible recovery options, automated backup scheduling, and rapid image-based restores, ShadowProtect minimizes downtime and protects critical business data and allows automated verification of backup images, flexible recovery options (including bare metal restore and virtualization). It creates reliable, image-based backups that can be scheduled as frequently as every 15 minutes, ensuring minimal data loss and rapid recovery.

Arcserve ShadowProtect Pricing

Managed Service Providers (MSP) can purchase Arcserve ShadowProtect software as a term license (1/2/3 years) per protected system or as a consumption-based product with monthly billing based on usage. Typically, renewal fees are applicable at the end of 1/2/3 year contract. The software cost can differ by region and specific configuration (Windown vs. Linux snd Virtual vs Physical) as well as per partner discount level.

Overall experience with Arcserve ShadowProtect

MANAGER, IT SECURITY AND RISK MANAGEMENT
3B - 10B USD, Software
FAVORABLE

“Product Offers Backup and Recovery Features Yet Faces Licensing-Related Failures”

4.0
Sep 16, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT Manager
50M - 250M USD, Banking
CRITICAL

“Exploring Arcserve Shadow's Solid Yet Complex Data Backup Solution”

3.0
Aug 7, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 25th July 2024

Founded in 1983, Arcserve specialises in providing comprehensive data and ransomware protection to secure the invaluable digital assets of businesses. With a global presence in over 150 countries, Arcserve offers business continuity solutions that shield both new and old IT infrastructures, applications, and systems, irrespective of their location. These could be on site or in the cloud. The company's advanced and unified technologies, backed by industry expertise, aid in mitigating the risk of data loss and extended downtime. Moreover, Arcserve's solution not only simplifies the complex task of backing up and restoring data but also aids in reducing the associated costs by almost half. The company's corporate office is in Minneapolis, Minnesota, besides other international locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1983
Head office location
Eden Prairie, MN, United States
Number of employees
501 - 1000
Website
http://www.arcserve.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Arcserve ShadowProtect Reviews and Ratings

4.2

(123 Ratings)

Rating Distribution

5 Star
41%
4 Star
51%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    1B-10B USD
    Software
    Review Source

    Product Offers Backup and Recovery Features Yet Faces Licensing-Related Failures

    4.0
    Sep 16, 2025
    I loved to sell this to our customers as i find security an very interesting industry trend for all customers
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    1B-10B USD
    Software
    Review Source

    Product Offers Backup and Recovery Features Yet Faces Licensing-Related Failures

    4.0
    Sep 16, 2025
    I loved to sell this to our customers as i find security an very interesting industry trend for all customers
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Reviewer Insights for: Arcserve ShadowProtect
Deciding Factors: Arcserve ShadowProtect Vs. Market Average

Arcserve ShadowProtect Likes & Dislikes

Like

Offering features like robust backup, recovery and high availability to customers

Like

Offering features like robust backup, recovery and high availability to customers

Like

Offering features like robust backup, recovery and high availability to customers

Dislike

longer time taken during integrity validation Confusing process reporting issue

Dislike

longer time taken during integrity validation Confusing process reporting issue

Dislike

longer time taken during integrity validation Confusing process reporting issue