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Centralized Aruba admin portal on cloud with MFA access allow IT admins to manage all setups from a central place and these devices are comes with great design and low budget.
The Hardware performance is a clear strength. Once the environment is correctly configured, throughput and stability are reliable. The ability to route all wireless traffic centrally through the WLAN Controller and selectively break out only at that point is a considerable architectural advantage, as it allows for centralized policy enforcement without sacrificing flexibility at the edge. The product variety across access points is also a strong point, with suitable models available for both indoor and outdoor deployments across different coverage and capacity requirements.
What I really value is the management of the two policies generated from a centralized console, which greatly simplifies the occasional security changes we make. The system is very agile in that regard. It includes all the security advancements we currently require and that are mandated in audits (guest Wi-Fi network isolation, robust authentication, etc.). The models we have offer good compatibility with Wi-Fi 6E, which improves service performance within the organization.
It is not something to dislike about the product but sometimes support is not appropriate by the OEM.
The managed configuration is exceptionally complex and at times genuinely difficult to follow, even for experienced IT staff. The management interface and its underlying logic are not intuitive, and the learning curve is steep. The sheer number of configuration options is extensive to the point where it becomes an obstacle rather than an advantage unless the administrator already has deep Aruba-specific knowledge. Migrating from a another environment adds further friction, as the CLI syntax differs significantly enough to require relearning rather than adapting existing knowledge. Automation is also a notable weak point. The APIs are poorly designed and inconsistent, making it difficult to integrate Aruba into modern infrastructure automation workflows. Tasks that should be straightforward to script or automate frequently require workarounds or simply cannot be done cleanly through the available interfaces. We needed external support from a service provider to get the wireless environment operational, which is not something an internal IT department should have to rely on for a product at this price point.
We've tried to integrate part of the service against users with a specific profile in Azure AD, but it's been impossible; the manufacturer's support hasn't helped us. On occasion, firmware updates have been released that we've found to contain bugs; therefore, while they fix security issues, they create other problems within our organization. The cost of Wi-Fi 6a compatible access points has skyrocketed recently compared to the competition, and I understand this could be improved.