Name: Ascendon
Rating: 4 (1 reviews)

Overview

Product Information on Ascendon

Updated 13th October 2025

What is Ascendon?

Ascendon is a software platform that enables businesses to manage and monetize digital services, including video, internet, and cloud-based offerings. The software provides capabilities for product catalog management, customer engagement, subscription billing, and revenue management. By supporting multiple channels and devices, Ascendon allows companies to offer personalized digital experiences and streamline the management of customer relationships and transactions through a single platform. The software addresses challenges related to the complexity of digital service delivery and billing, aiming to simplify operations for organizations providing recurring and usage-based digital products.

Overall experience with Ascendon

Executive Director, Technology

1B - 3B USD, Media

FAVORABLE

“Great platform to build a video service on.”

4.0

Mar 22, 2021

CSG has operated more like a partner than a vendor – very collaborative and supportive. The Ascendon platform is a feature-rich and robust system.

There are no reviews in this category.

CRITICAL

About Company

Company Description

CSG operates in the sphere of customer engagement, revenue management, and digital payments. The company utilizes a cloud-first architecture and customer-centric approach to enable other businesses to initiate digital services, penetrate into new markets, and craft dynamic experiences to acquire new customers. Established over 40 years ago, CSG has proven its competence in assisting businesses confront complex challenges and conform to the demands of today's digital economy. Equipped with futuristic solutions, the company aims to enhance customer experiences. CSG operates globally, boasting a workforce of over 5,000 employees spread across more than 20 countries. Its technology is utilized by prominent brands across various sectors such as telecommunications, retail, financial services, and healthcare. CSG's solutions have yielded practical outcomes for over 900 businesses worldwide.

Company Details

Company type

Public

Year Founded

1994

Head office location

Englewood, CO, United States

Number of employees

5001 - 10000

Website

https://www.csgi.com

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Reviewer Insights for: Ascendon

Performance of Ascendon Across Market Features

Ascendon Likes & Dislikes

Robust API and flexible data model allows us to integrate our systems with the Ascendon system, and deploy new features as we evolve our TVOD service.

Because the Ascendon supports multiple video service business models, it is quite complex and requires a significant amount of work from our Content team to properly onboard and configure new products.

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Ascendon Reviews and Ratings

Showing data for 1 ratings and reviews for CSP Customer Management and Experience Solutions market. View all 1 ratings and reviews across markets for a complete picture.

4.0

(1 Rating)

Rating Distribution

5 Star: 0%
4 Star: 100%
3 Star: 0%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

0.0

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

4.0

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Executive Director, Technology
1B-10B USD
Media
Review Source
Great platform to build a video service on.
4.0
Mar 22, 2021
CSG has operated more like a partner than a vendor – very collaborative and supportive. The Ascendon platform is a feature-rich and robust system.

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Market Guide for CSP Customer Management and Experience Solutions

Ascendon